• Bookmark

    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

Write a Review

Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
See all photos
How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user stevem3273
Utah
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

Very easy to follow. I am educated, but not in legal matters and I found it very helpful.

Date of experience: August 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our materials were easy to understand and useful, even for those not well-versed in legal matters. If you ever need further assistance, don't hesitate to ask. Thank you for your feedback, Steve!

Thumbnail of user josephc3947
Canada
1 review
0 helpful votes
  • Send Message
October 17th, 2023
Verified purchase

Easy to use, easy to understand, easy to navigate the site. A wonderful experience indeed

Date of experience: October 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're delighted to hear that you found our site easy to use and navigate. We appreciate your feedback!

Thumbnail of user randallam2
Indiana
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

LegalTemplates is great for all your legal document needs. They always have the form I need.

Date of experience: October 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you find LegalTemplates great for your legal document needs and that we consistently have the forms you require. Your feedback is much appreciated, and we're here to assist you whenever you need us!

Thumbnail of user joeh1876
North Carolina
1 review
0 helpful votes
  • Send Message
September 22nd, 2023
Verified purchase

Super easy to use it walks you through everything you can't mess up it so user friendly

Date of experience: September 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our platform is user-friendly and easy to use. Your feedback is much appreciated! If you ever need further assistance or have any questions, don't hesitate to let us know. Thank you for using our services!

Thumbnail of user benjaminr643
New York
1 review
0 helpful votes
  • Send Message
September 22nd, 2023
Verified purchase

Overall this form is very easy to follow and simple to add.

Date of experience: September 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our form easy to follow and simple to use. Thank you for your feedback!

Thumbnail of user glenn75
SB
1 review
0 helpful votes
  • Send Message
August 20th, 2023
Verified purchase

It is simple and very easy to use especially during the time where work load is very big.

Date of experience: August 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates, Glen.

Thumbnail of user pc476
Alabama
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

Reviewed which documented I wanted a sample of and was able to print

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found the sample document you needed and were able to print it. If you have any more document requests or require further assistance, please don't hesitate to ask. Your feedback is appreciated!

Thumbnail of user tw790
North Carolina
1 review
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

It was all I needed. 100% I would definitely sue the service again.

Date of experience: April 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user aditit6
South Africa
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Very good, easy and efficient. Love that Im able to customize it so easily

Date of experience: October 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our service very good, easy, and efficient. Customizability is important, and we're happy you could easily tailor your documents to your needs. If you ever have more customization or any other requirements, feel free to use our service again. We're here to help!

Thumbnail of user terrim756
South Carolina
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

This was so fast and easy! I would recommend this site to everyone!

Date of experience: May 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user markh4460
Ohio
1 review
0 helpful votes
  • Send Message
May 6th, 2023
Verified purchase

This makes life so much easier and very easy to understand and print

Date of experience: May 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user leroys153
Wisconsin
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Just fine all is good, worked perfect for what I need. Is this

Date of experience: May 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're so happy to have exceeded your expectations! Thank you for taking the time to share your positive experience with us.

Thumbnail of user tr319
India
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Excellent and useful draft for a new person entering into leave and license

Date of experience: May 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user patsyl90
Texas
1 review
0 helpful votes
  • Send Message
May 25th, 2023
Verified purchase

It was a good experience and was able to print out my for

Date of experience: May 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user deborahn998
Colorado
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

It was very fast and simple which is what I was looking for

Date of experience: June 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Deborah, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user noelo46
Canada
1 review
0 helpful votes
  • Send Message
January 31st, 2023
Verified purchase

Interacting with, and using, your service was Quick, Easy, and Simple. Thank You!

Date of experience: January 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Noel. We hope to see you again soon!

Thumbnail of user blahb53
Kansas
1 review
0 helpful votes
  • Send Message
October 31st, 2022
Verified purchase

Fantastic and helpful saved a lot work and time creating an eviction notice

Date of experience: October 31, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you! Your positive feedback is much appreciated.

Thumbnail of user cherylk1061
Kansas
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

I love the template and tips! So helpful, especially when you can't afford an attorney.

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you love the template and tips! We understand that not everyone can afford an attorney, and we're here to provide support and guidance. If you have any more questions or need further assistance, please don't hesitate to reach out. Your feedback is much appreciated!

Thumbnail of user dianeb2918
Virginia
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

Super easy to download and fill out. No charges! Love this site!

Date of experience: October 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our site super easy to use and that you appreciated the free access. If you have any more forms or information needs in the future, don't hesitate to return. Thank you for your kind words, and we're here to help!

Thumbnail of user joes2647
Arizona
1 review
0 helpful votes
  • Send Message
October 12th, 2022
Verified purchase

Thank you for the well formatted legal docs. They'll get the job done.

Date of experience: October 12, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the kind words, Joe! It always makes our day to hear that people like you enjoy our product.

Thumbnail of user fucky295
Colorado
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase

None of anyone's business $#*! off don't want to say anything to anybody

Date of experience: October 17, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback. We hope the documents worked out well :)

Thumbnail of user jarrodw36
New York
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

I found exactly what I was looking for with no problem.

Date of experience: October 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found exactly what you were looking for without any issues. If you ever need assistance again in the future, don't hesitate to return. Thank you for your positive feedback!

Thumbnail of user hazale
Pakistan
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

It's good and efficient. Overall the experience was good.

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're glad to hear that you found our service good and efficient. We appreciate your support!

Thumbnail of user frankc1988
Michigan
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Satisfaction was guaranteed for the best solution available

Date of experience: October 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our solution guaranteed your satisfaction. Thank you for choosing our service!

Thumbnail of user melissab3234
South Africa
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Good and effective. Process is efficient. Easy to use

Date of experience: October 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you found our service good, effective, and easy to use.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

How do I know I can trust these reviews about LegalTemplates?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LegalTemplates?