• Bookmark

    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

Write a Review

Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
See all photos
How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user kf293
Washington
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Needed a lease for a rental house and printed it out easily

Date of experience: September 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found it easy to access and print the lease for your rental house. If you have any more document needs or questions in the future, feel free to return. Your convenience is important to us, and we're here to assist you every step of the way. Thank you for choosing our services!

Thumbnail of user stavanp
India
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

Good template. One can understand it easily unlike ly other contracts

Date of experience: October 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're glad you found our template easy to understand.

Thumbnail of user wesp70
New Jersey
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

I loved this! The advice and information were amazing and I got the info I needed quickly.

Date of experience: October 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you! We're thrilled to hear that you loved our advice and found the information amazing. We're here to help you quickly whenever you need it!

Thumbnail of user sharonh2762
South Africa
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

Easy to complete and understand. Clients are satisfied eith the info provided

Date of experience: October 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that both you and your clients find the documents easy to complete and understand. Your satisfaction is important to us, and we appreciate your positive feedback!

Thumbnail of user marceloc83
Florida
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

Was able to create a very comprehensive employment agreement very detailed

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! Creating a comprehensive and detailed employment agreement is important, and we're glad our service helped you achieve that. If you have any more document needs or questions in the future, feel free to reach out. Thank you for using our resources!

Thumbnail of user shaniquew11
Jamaica
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

Great i cant wait to download this template please let me download this template

Date of experience: October 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback!

You can download your documents here: https://app.legaltemplates.net/dashboard

Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in.

After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document.

We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.

Thumbnail of user genei25
Virginia
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

AAA Very fast contained information I was looking for. Thank you!

Date of experience: October 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're glad we could provide you with the information you needed quickly. If you have any more questions in the future, feel free to reach out!

Thumbnail of user merrelh
Louisiana
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

Very good template and very thorough template. Thanks

Date of experience: October 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're pleased that you found our template thorough and useful. If you have any more needs or questions, feel free to ask. Thank you!

Thumbnail of user chriss4741
Montana
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Easy to read, easy to understand and shows Montana Law.

Thank you!

Date of experience: October 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our content easy to read, understand, and relevant to Montana law. Your positive feedback is appreciated. If you have any more questions or need further information, don't hesitate to reach out. We're here to help!

Thumbnail of user jilll373
California
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Love to just get things that are clear and concise for reading and dissemination for what I need.

Date of experience: November 1, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jill! Your positive feedback is much appreciated.

Thumbnail of user marieb1046
California
1 review
0 helpful votes
  • Send Message
February 20th, 2023

I just filled out the form. I do not have any idea if this will work or not...

Service
Value
Quality

Date of experience: February 8, 2023

Thumbnail of user znp
Philippines
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

Who does not want free access to templates? Thanks for this. I really need this for work.

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're absolutely right! Free access to templates can be incredibly valuable, especially for work-related needs. We're here to provide you with the resources you need. If you have any more work-related questions or need further assistance in the future, don't hesitate to ask. Thank you for using our service!

Thumbnail of user giat21
Louisiana
1 review
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

Easy to access and download this standard lease. It is also in a format that easy to edit.

Date of experience: May 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience, Gia. Thank you for taking the time to leave us a positive review.

Thumbnail of user janeth2084
New Jersey
1 review
0 helpful votes
  • Send Message
September 7th, 2023
Verified purchase

Grateful to have access to legal documents without necessary complication or fees.

Date of experience: September 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted that you appreciate the accessibility of our legal documents without complications or fees. If you ever need more documents or have questions, feel free to return. Thank you for your support!

Thumbnail of user donc1097
Philippines
1 review
0 helpful votes
  • Send Message
September 23rd, 2023
Verified purchase

I was very satisfied with the agreement that I saw. Thank you for the free document.

Date of experience: September 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're delighted to hear that you were satisfied with the agreement you found on our platform. If you ever need more documents or assistance in the future, feel free to return. Thank you for using our service!

Thumbnail of user kllyh
Florida
1 review
0 helpful votes
  • Send Message
October 7th, 2023
Verified purchase

Convenient free time saving and extremely helpful
Easy to understand and easy download

Date of experience: October 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our service convenient, time-saving, and extremely helpful. Making information easy to understand and download is one of our top priorities. If you ever need more assistance or have further questions in the future, please feel free to reach out. We're here to help!

Thumbnail of user nabeweyal
South Africa
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Truly appreciate the draft of this free lance contract

Date of experience: October 13, 2023

Thumbnail of user kalr7
New Jersey
1 review
0 helpful votes
  • Send Message
October 13th, 2023
Verified purchase

Thank you for providing a template to use. It is simple and comprehensive.

Date of experience: October 13, 2023

Thumbnail of user caseys430
Georgia
1 review
0 helpful votes
  • Send Message
May 26th, 2023
Verified purchase

This did help with a template, I am trying to hire a contractor and am in need of a contract. VERY HELPFUL.

Date of experience: May 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user warees
Thailand
1 review
0 helpful votes
  • Send Message
October 4th, 2023
Verified purchase

The explanation is quite comprehensive and walks the reader through step by step

Date of experience: October 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're pleased to know that our explanations are comprehensive and helpful in guiding you through the steps. If you ever need further clarification or have additional questions, please don't hesitate to reach out. We're here to assist you every step of the way!

Thumbnail of user douglash975
Australia
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

Excellent - easily modified to suit common law jurisdictions

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our service adaptable for common law jurisdictions. Your feedback is much appreciated! If you have any further suggestions or comments, please feel free to share them with us.

Thumbnail of user annalisar10
Italy
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

It has never been so simple to draft a document. Clear, useful and complete.

Date of experience: October 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback! We're thrilled to hear that our document drafting service has made things simpler for you. We're here to provide clarity, usefulness, and completeness. If you ever need more assistance, please feel free to return.

Thumbnail of user danielw2426
1 review
0 helpful votes
  • Send Message
October 4th, 2023
Verified purchase

Working on a document for grant submission for church

Date of experience: October 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your review! We appreciate your dedication to working on the grant submission for our church. Your efforts are truly valued.

Thumbnail of user vijaym64
India
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

Provides good understanding of law and legal requirements

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our platform has provided you with a good understanding of law and legal requirements. Our aim is to make legal information accessible and comprehensible. If you have any further questions or need assistance, please feel free to reach out. Thank you for your positive feedback!

Thumbnail of user samr989
GB
1 review
0 helpful votes
  • Send Message
October 11th, 2023
Verified purchase

Easy breezy, and to the point. No unnecessary information. Love this site.

Date of experience: October 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our service straightforward and efficient. Thank you for your kind words and for loving our site! If you ever need assistance in the future, don't hesitate to reach out.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

How do I know I can trust these reviews about LegalTemplates?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LegalTemplates?