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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user gingers340
Arizona
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

It was easy to navigate and so helpful I greatly appreciate this service

Date of experience: October 10, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad to hear that you found our service easy to navigate and helpful. We appreciate your feedback and are here to assist you whenever you need us.

Thumbnail of user marielai6
Florida
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

I used legal templates and I am very pleased with the product

Date of experience: August 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you're very pleased with the legal templates you used. If you have any more legal needs or questions in the future, don't hesitate to reach out. Thank you for your feedback!

Thumbnail of user jenniferv1428
Arkansas
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Easy to use & convenient. Cost effective & Great for landlord/tenant issues.

Date of experience: August 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted that you found our service easy to use, convenient, and cost-effective, especially for landlord/tenant issues. If you have any more landlord/tenant matters or any other questions in the future, please feel free to reach out. Thank you for your positive feedback, Jennifer!

Thumbnail of user dejia7
Nigeria
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Easy and reliable documents, well explained and simple to understand

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found our documents easy, reliable, well-explained, and simple to understand. Your feedback is greatly appreciated, and if you ever need more assistance or documents in the future, don't hesitate to reach out. Thank you!

Thumbnail of user chetanah
India
1 review
0 helpful votes
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August 25th, 2023
Verified purchase

It was good.it was very helpful for me to make a format

Date of experience: August 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that our service was helpful in creating a format for you. If you ever need more assistance or have further formatting needs, feel free to reach out. Thank you for letting us know, Chetana!

Thumbnail of user andrewc2445
California
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

For the small business owner, this is a great site to get some contract templates.

Date of experience: October 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our site valuable for small business contract templates. Thank you for your support and for choosing our services. If you have any more business-related needs or questions, feel free to reach out. We're here to assist you!

Thumbnail of user jackb1836
Alabama
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

This lease was perfect for my needs. I highly recommend this product.

Date of experience: August 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that the lease template met your needs perfectly! Thank you for recommending our product. If you ever require more assistance or have any questions, feel free to reach out. Your support means a lot to us!

Thumbnail of user ashleyb2139
Minnesota
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Enjoy the work, very well created and clear. Clients love it.

Date of experience: October 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're delighted to hear that you and your clients are enjoying our work.

Thumbnail of user barbarat1793
California
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Quick and easy! I needed to send a renewal to our tenants and this was free!

Date of experience: September 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our service helped you with a quick and easy renewal process for your tenants! Thank you for using our platform, and if you ever need assistance with anything else in the future, please feel free to reach out.

Thumbnail of user nicholasc1068
Cyprus
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Very helpful template. Manage to pick up important points so as to create my own template.

Date of experience: September 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our template was helpful in picking up important points for creating your own. If you ever need more guidance or templates in the future, feel free to reach out. We're here to assist you in any way we can. Thank you for your feedback!

Thumbnail of user my85
GB
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

This is a very good content! I thank you very much.

Date of experience: September 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're delighted to hear that you found the content helpful. If you ever need more assistance or have any questions in the future, don't hesitate to reach out. Thank you for your kind words!

Thumbnail of user alies2
Georgia
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

I'm super thankful to have an easily accessible templates for my company!

Date of experience: October 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you find our templates helpful for your company! Thank you for your kind words, and if you ever need more templates or assistance, feel free to reach out. Your success is our priority!

Thumbnail of user jorges442
Florida
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Just what I was looking for, and it's free to download.

Date of experience: October 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our resources align with what you were seeking, and we're glad you appreciate the free access. If you have any more needs or questions in the future, don't hesitate to ask. We're here to help!

Thumbnail of user dess33
South Africa
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Easy and painless for all your documentation needs

Date of experience: October 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that your experience with our documentation resources was easy and painless. If you ever require assistance with anything else, please don't hesitate to reach out. We're here to make your documentation needs as smooth as possible!

Thumbnail of user alsacek
Hong Kong
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Very useful, good fit with the business I'm running

Date of experience: October 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our resources are proving to be a good fit for your business. If you have any specific needs or further questions in the future, feel free to let us know. Your success is important to us, and we're here to support you!

Thumbnail of user jn395
Texas
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

I found several forms that I had been looking for, that were easy to fill out.

Date of experience: August 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! We're glad you found the forms you were looking for and that they were easy to fill out. If you need more forms or have any further questions in the future, please don't hesitate to reach out. Thank you for sharing your positive experience, J N.!

Thumbnail of user daniloc46
Philippines
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

It is very informative. Since it gives a format, description and steps by steps guidelines.

Date of experience: September 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback, Danilo.

Thumbnail of user margarets2128
Germany
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

Helpful to lean on, conveniently structured for adaptation to specific scenarios

Date of experience: September 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to hear that you found our resources helpful and adaptable for your specific needs, Margaret. If you ever require assistance or guidance for future scenarios, please feel free to reach out. We're here to help!

Thumbnail of user jenniferb4761
Florida
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Quick easy and really absolutely free. Thank you for making this easy.

Date of experience: June 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user mieshap2
Texas
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I appreciate the fact that it is free to use and easy to locate and print. Thanks@

Date of experience: June 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user neyc1
Indonesia
1 review
0 helpful votes
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October 18th, 2022
Verified purchase

Easy system, not too many adds, suitable for what am looking for

Date of experience: October 18, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Ney! Your positive feedback is much appreciated.

Thumbnail of user stellam215
Uganda
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

I just landed on the site though i think the services are very helpful so far

Date of experience: August 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Welcome to the site! We're glad to hear that you're finding our services helpful. If you have any questions or need assistance as you explore further, feel free to let us know. We're here to support you. Thank you for giving us a try!

Thumbnail of user allysond37
Texas
1 review
1 helpful vote
  • Send Message
October 24th, 2022
Verified purchase

Quick lookup with search engine and accurate for for what I needed

Date of experience: October 24, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Allyson! Your positive feedback is much appreciated.

Thumbnail of user jessicap1984
Pennsylvania
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

It was very easy to use legal templates! I'll recommend to anyone!

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jessica! Your positive feedback is much appreciated.

Thumbnail of user laural2266
Georgia
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Great template to use and authentic looking. Great recommendation from a friend.

Date of experience: May 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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