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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user nataliee281
Michigan
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

It took me less than a minute to find a contract and one specific to my need!

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Natalie. We are thrilled that you found the appropriate form for your needs.

Thumbnail of user tamikam78
Colorado
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Great experience great templates for the documents you need will use again

Date of experience: May 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user bobd989
Texas
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

Very informative, easy to follow, was just what I was looking for.

Date of experience: January 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us, Bob. We hope to see you again soon!

Thumbnail of user hc173
Missouri
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Thank you, i have been searching for hours and found the perfect format.

Date of experience: September 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're delighted to hear that you found the perfect format after your search. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Best of luck with your project!

Thumbnail of user nelsoni23
Washington
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Quick and easy, Was able to submit my letter of intent the same day for free

Date of experience: September 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's wonderful to hear! We're glad you found the process quick and easy, and we're happy to have helped you submit your letter of intent for free. If you have any more needs or questions in the future, feel free to reach out. Good luck with your endeavors!

Thumbnail of user mikeh2913
Oklahoma
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Easily understandable and clear directions. Would highly recommend.

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your recommendation! We're delighted to hear that you found our directions easily understandable and clear. If you ever need assistance in the future or have more recommendations, feel free to reach out. We're here to help!

Thumbnail of user deej201
Philippines
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Easy to download, user-friendly.
Template is very useful.
I'll come back again.

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found downloading our templates easy and user-friendly, and that you found them useful. We'll be here whenever you need assistance in the future. Thank you for your positive feedback, and we look forward to helping you again!

Thumbnail of user fs134
Pennsylvania
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Quick and easy to find. Easy to understand terminology that is effective in completing our task!

Date of experience: August 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our service quick, easy to understand, and effective in completing your task. If you have any more tasks to complete or questions in the future, feel free to reach out. Thank you for your positive feedback!

Thumbnail of user anonomysa
South Africa
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Simple terms that makes sense to someone that does not know all the business terms

Date of experience: September 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're happy to hear that our materials are presented in a way that's easy to understand, especially for those who may not be familiar with business terminology. If you ever need further clarification or assistance with any concepts, please don't hesitate to ask. We're here to make complex topics more accessible and comprehensible.

Thumbnail of user qadeerm
AE
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Well brief and explain almost every corner of agreement

Date of experience: September 28, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our resources helped you understand and create a well-detailed agreement. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is important to us!

Thumbnail of user terryw1204
Georgia
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

I found the form to be easy to understand and complete.

Date of experience: August 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that you found the form easy to comprehend and fill out. If you have any more forms to complete or need assistance, don't hesitate to reach out. Thank you for your feedback, Terry!

Thumbnail of user jullieh3
Florida
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

It was a great experience. I looked for a reference letter and found a great one

Date of experience: September 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had a great experience finding a reference letter on our platform. If you ever need more resources or assistance in the future, please feel free to return. Thank you for your positive feedback!

Thumbnail of user rolandon12
Florida
1 review
0 helpful votes
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September 11th, 2023
Verified purchase

Great up to date information on topics and easy to use and update templates.

Date of experience: September 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're pleased to hear that you find our information up-to-date and our templates easy to use and update. Your satisfaction is important to us, and we're here to provide you with valuable resources whenever you need them. If you have any more comments or suggestions, please feel free to share. We appreciate your support!

Thumbnail of user demarisc
Georgia
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

I love using Legal Templates because the templates are straight forward and to the point.

Date of experience: August 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you love using Legal Templates and find the templates straightforward and to the point. If you ever need more templates or have any questions, please don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user seanm1876
New York
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

I found this site very simple, effective and straight to the point.

Date of experience: September 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your feedback! We're delighted that you found our site simple, effective, and straightforward. If you ever have more questions or need assistance in the future, feel free to return. Thank you for choosing our services!

Thumbnail of user cynthiaa1682
Washington
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Easy to use and saves time and money on communications.

Date of experience: September 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your feedback, Cynthia! Making communication easier and more cost-effective for our users is our goal. Thank you for using our service.

Thumbnail of user jeannyl1
Lesotho
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Nice templates, easy to edit and use, clear and concise

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found our templates easy to edit and use, as well as clear and concise. If you ever need more templates or have any questions, feel free to reach out. Thank you for your positive feedback!

Thumbnail of user chec23
Philippines
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Great help to people with minimal knowledge about lease agreement.

Date of experience: September 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad to have been of help, especially to those with minimal knowledge about lease agreements. Our aim is to make complex tasks more accessible. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user sabrinac374
Texas
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Easy to download and work with the site. Great source of information.

Date of experience: September 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're pleased to know that you found it easy to download and work with our site, and that you consider us a great source of information. If you ever have more questions or need assistance, feel free to return. Your satisfaction is important to us!

Thumbnail of user markd3514
Florida
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Great content that helped complete my project, great experience

Date of experience: September 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our content was instrumental in completing your project and that you had a great experience using our services. If you ever need more assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user thenkym
South Africa
1 review
0 helpful votes
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September 4th, 2023
Verified purchase

Accessible information because you can add and remove some information that you don't need

Date of experience: September 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that our feature to add and remove information has made our platform more accessible for you. Thank you for sharing your experience!

Thumbnail of user johns14061
Michigan
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Easily downloaded a Word doc of the template and it was a quality simple template.

Date of experience: August 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Glad you found the Word doc easy to download and liked the quality of the simple template! Thank you for the feedback, John!

Thumbnail of user janicew970
California
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Joan was very helpful. Other team member horrible. Process horrible

Date of experience: September 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're sorry to hear about your less than satisfactory experience with our team, Janice. We strive to provide excellent service, and it's clear that we fell short in this instance. Your feedback is important to us, and we will use it to improve our processes and ensure a better experience for all our customers. If you have any specific concerns or would like to share more details about your experience, please don't hesitate to reach out to us. We value your input and aim to make necessary improvements. Thank you for bringing this to our attention.

Thumbnail of user sohailm6
Iowa
1 review
0 helpful votes
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June 4th, 2018

BEST WEBSITE TO USE FOR DOCUMENTS, EASY TO USE AND FOLLOW., IF ANYONE EVER NEED TO USE THIS COMPANY I TRULY RECOMMEND IT.

Date of experience: June 4, 2018

Thumbnail of user kellis338
Illinois
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Cook, prep food, catering, made salads, made lasagna, production cook,

Date of experience: September 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the rating.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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