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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
452
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user juanh489
Connecticut
1 review
0 helpful votes
  • Send Message
September 22nd, 2023
Verified purchase

Very Professional and time saver, thanks legal templates team

Date of experience: September 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're very welcome! We're thrilled to hear that our legal templates have been helpful and saved you time. If you ever need more assistance or have any questions, please feel free to reach out. Thank you for your kind words!

Thumbnail of user shantanus7
India
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Easy and comprehensive language makes it easy to use

Date of experience: September 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you found our language easy to use and comprehensive.

Thumbnail of user kevinc3002
Colorado
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Easy to download. Needed the documents. Appreciate the ease and that a free download was available

Date of experience: June 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user bayuajii
Singapore
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

This helped a lot of people who is struggling to make documents.

Date of experience: September 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that our service has been helpful to many people in need of document creation. If you or anyone else ever requires further assistance, please know that we're here to help. Thank you for your kind words and for using our platform to support those in need!

Thumbnail of user theresew54
Virginia
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Great very helpful forms. Would recommend...would use in the future for any type of transaction

Date of experience: September 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We greatly appreciate your recommendation and positive feedback! We're delighted to hear that our forms have been helpful, and we'll be here for any future transactions or assistance you may need. Thank you for choosing us!

Thumbnail of user jakerr1
Philippines
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Date of experience: September 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that your transaction went smoothly and that you found our content to be correct in every aspect. If you ever require further assistance or have more transactions in the future, please feel free to reach out. Thank you for your feedback!

Thumbnail of user craigb1152
Texas
1 review
0 helpful votes
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September 17th, 2023
Verified purchase

Very good and straightforward Memorandum of Understanding.

Date of experience: September 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're glad you found our Memorandum of Understanding straightforward and effective. If you have any more feedback or need any assistance in the future, please feel free to reach out. Thank you!

Thumbnail of user neilo86
New Jersey
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

Very detailed and good. Very helpful resource. Highly recommend.

Date of experience: September 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our resource detailed and helpful. Your recommendation means a lot to us. If you ever need more assistance or have questions in the future, please don't hesitate to reach out. Thank you for your kind words!

Thumbnail of user radum16
MF
1 review
0 helpful votes
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September 19th, 2023
Verified purchase

Easy to find the right file, available immediately, well writhed.

Date of experience: September 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're glad to hear that our file was easy to find, readily available, and well-written. If you ever need more resources or assistance in the future, please feel free to reach out.

Thumbnail of user larrym1877
Florida
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

The Word template was easy to download and modify. It was quick and easy.

Date of experience: September 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that downloading and modifying the Word template was a quick and easy process for you. Making our resources user-friendly is a top priority, and we're glad it met your expectations. If you have any more document needs or questions in the future, don't hesitate to reach out. We're here to assist you efficiently. Thank you for your feedback!

Thumbnail of user birdiag
Georgia
1 review
0 helpful votes
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September 15th, 2023
Verified purchase

This online form is very helpful in constructing a valid Georgia employment contract.

Date of experience: September 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to know that our online form has been helpful in constructing a valid Georgia employment contract for you. If you ever require additional support or have any more document-related needs in the future, please don't hesitate to return. Your positive feedback encourages us to continue providing valuable resources. Thank you for choosing our services!

Thumbnail of user kikof4
Philippines
1 review
0 helpful votes
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September 16th, 2023
Verified purchase

It was easy to download and the content is really useful.

Date of experience: September 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted that you found our download process easy and the content of our materials useful. Your satisfaction and ease of use are paramount to us. If you ever need more resources or have any questions, please don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user elrodb2
Tennessee
1 review
0 helpful votes
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May 31st, 2023
Verified purchase

Appreciate the background explanation of legal forms, along with the form.

Date of experience: May 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user lewisj120
Maryland
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

I was pleased with the data provided in the legal template.

Date of experience: June 8, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user donm1109
Indiana
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

It was easy to read and identify the templates we were interested in.

Date of experience: September 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our templates were easy to read and that you were able to quickly identify the ones that suited your needs. If you ever require more templates or have any questions in the future, don't hesitate to reach out. Your convenience and satisfaction are important to us. Thank you for choosing our service!

Thumbnail of user dawnh1127
Wisconsin
1 review
0 helpful votes
  • Send Message
February 7th, 2023
Verified purchase

I had to leave a review before I downloaded the document.

Date of experience: February 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks again for taking the time to reach out and share your experience, Dawn. I am sorry for the misunderstanding. You do not need to leave a review before downloading the document. Please get in touch if you have any other questions or comments.

Thumbnail of user chh18
GB
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Easy to download and use. Good notes to guide the completion

Date of experience: April 30, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user vv87
Alabama
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I like the detailed steps to prepare and file - I hope it goes as well as it is described.

Date of experience: May 6, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user antone18
Latvia
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Gives a great opportunity to see other option creating an agreement.

Date of experience: September 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our platform has provided you with the opportunity to explore different options for creating agreements. It's important to have flexibility and choice when it comes to crafting agreements that suit your specific needs. If you ever want to explore more options or have any questions about creating agreements, please don't hesitate to reach out. We're here to help you every step of the way. Thank you for using our services!

Thumbnail of user clairep239
Georgia
1 review
0 helpful votes
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January 31st, 2023
Verified purchase

This was so simple to use and printed out clear and fast.
I will definitely use this site again.

Date of experience: January 31, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for making an effort to share your thoughts with us, Claire.

Thumbnail of user stephens2894
Oklahoma
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Legal Templates provided a simple template that satisfied our needs extremely well.

Date of experience: September 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that Legal Templates provided a simple template that perfectly satisfied your needs. Simplicity and effectiveness are important when it comes to legal documents, and we're here to provide resources that make the process easier for you. If you ever require more templates or assistance in the future, please feel free to return. Your satisfaction is our goal. Thank you for choosing Legal Templates!

Thumbnail of user margief64
Texas
1 review
0 helpful votes
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September 14th, 2023
Verified purchase

This site provided steps to stop services by a company not in compliance with the contract

Date of experience: September 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're pleased to hear that our site provided you with the necessary steps to address a company not in compliance with a contract. Ensuring contract compliance is crucial, and we're here to assist you with valuable information and resources. If you have any more questions or need further guidance in the future, don't hesitate to reach out. Your success in resolving such matters is important to us. Thank you for using our services!

Thumbnail of user brucem1266
Alabama
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Helping a client update their non-compliant lease to avoid potential difficulties.

Date of experience: September 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

It's great to hear that you're assisting your client in updating their non-compliant lease to avoid potential difficulties. Ensuring that leases are compliant and legally sound is crucial in avoiding complications down the road. If you need any further guidance or resources during this process, please don't hesitate to reach out. We're here to support you and your client in achieving a smooth and compliant lease agreement. Thank you for using our services!

Thumbnail of user mohammedz64
GB
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

It was easy to understand and edit. Excellent and comprehensive.

Value

Date of experience: August 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Mohammed. We are thrilled that you loved your experience.

Thumbnail of user clarat78
Georgia
1 review
0 helpful votes
  • Send Message
September 12th, 2023
Verified purchase

Very thorough and easy to format. It was extremely helpful.

Date of experience: September 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found the content thorough and easy to format, and we're delighted that it was extremely helpful for you. If you ever need further assistance or have more formatting needs in the future, please don't hesitate to reach out. We're here to help!

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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