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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
453
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user bhekin1
South Africa
1 review
0 helpful votes
  • Send Message
August 23rd, 2023
Verified purchase

Great! Thank you so much for the service. It is very helpful

Date of experience: August 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

You're welcome! We're delighted to hear that our service has been helpful to you. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for your kind feedback!

Thumbnail of user ansarb
AE
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Good and very professional forms. Its very use full

Date of experience: June 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Ansar! Your positive feedback is much appreciated.

Thumbnail of user janes1654
Virginia
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Fast and easy will use again.
Easy easy easy. Don't like having to type a lot here tho

Date of experience: June 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user christofret
Idaho
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

I appreciate that this is available for use. I will definitely use again!

Date of experience: April 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user sandyj280
New York
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I love it because it super Simple, quick and super easy to use! Try it out!

Date of experience: May 4, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user melissam3538
Georgia
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Site was easy to navigate and use. Definitely will use again and recommend.

Date of experience: June 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user luzv64
Wisconsin
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Form listed everything that needs to be address in order to be compliant.

Date of experience: January 29, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for the feedback, Luz. If there’s anything else you think we could do to upgrade our service, please don’t hesitate to reach out to us.

Thumbnail of user shanem515
Indiana
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Very easy to download and use, I didn't get re-directed several times to get to the download page.

Date of experience: April 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user debbiec1057
Montana
1 review
0 helpful votes
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October 11th, 2022
Verified purchase

Easy to use and straight forward. It covered what needed to be covered.

Date of experience: October 11, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your feedback has not gone unnoticed, Debbie. It fills us with pride to hear that the valued members of our community appreciate our efforts.

Thumbnail of user dianar1010
New Jersey
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Easy to access and easy to use even for a novice like me

Date of experience: January 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Diana! Your positive feedback is much appreciated.

Thumbnail of user rodd91
Uganda
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Good, keep up the good work, looking up for more experiences with you

Date of experience: October 13, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Rod! Your positive feedback is much appreciated.

Thumbnail of user rt243
California
1 review
0 helpful votes
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February 20th, 2023

EASY TO FOLLOW. EASY TO USE -I RECOMMEND TO ANYONE NEEDING TO AMEND.I TRIED SOME OTHERS AND THEY WERE TO COMPLICATED

Date of experience: January 13, 2023

Thumbnail of user evanz18
Texas
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

I can't get through one thiing without it demanding I write a review. Here we are. Yaaaassss!

Date of experience: November 6, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We are sorry about the misunderstanding, Evan.

In order to obtain the free templates we do not require a review.

I would like to rectify this situation.

Please reach out to me via email at betty@legaltemplates.net.

I can send you any template you want for free and also figure out how we can improve our user interface to your satisfaction.

Thumbnail of user lornet22
Canada
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Was having trouble finding one and this was simple and easy! Thanks

Date of experience: April 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Lorne, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user sharond1930
Illinois
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Easy to find easy to use. Just download and fill out form

Date of experience: May 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user trinam148
New Mexico
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Easy to print. Seems to have info I need. I need to read it more in detail.

Date of experience: June 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user rajm111
Hawaii
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

My go to place for legal templates. Very useful for all my legal needs

Date of experience: June 7, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user lum33
Ohio
1 review
1 helpful vote
  • Send Message
October 26th, 2022
Verified purchase

The download was quick and simple, and the document was exactly what I needed.

Date of experience: October 26, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Lu! Your positive feedback is much appreciated.

Thumbnail of user lucasj108
Washington
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Worked well. Really well. Nice document. Yeah man.

Date of experience: April 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Lucas! Your positive rating is much appreciated.

Thumbnail of user tedl192
Georgia
1 review
0 helpful votes
  • Send Message
February 20th, 2023

The process is simple and the information was easy to understand. The form was simple to complete!

Date of experience: January 11, 2023

Thumbnail of user kiml1207
Ohio
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

I needed this form for my nieces for my sisters estate

Date of experience: May 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user ar746
Illinois
1 review
0 helpful votes
  • Send Message
February 20th, 2023

Very easy to use the template! This is the easiest template!

Service
Value
Shipping
Returns
Quality

Date of experience: February 13, 2023

Thumbnail of user briyal
Arizona
1 review
0 helpful votes
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May 13th, 2023
Verified purchase

I found what I needed and downloaded it. It was no fuss no hassle.

Date of experience: May 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're overjoyed that you had such a wonderful experience with us!

Thumbnail of user juliem2397
Michigan
1 review
0 helpful votes
  • Send Message
October 11th, 2022
Verified purchase

This site was very quick and easy! It was very helpful and satisfying

Date of experience: October 11, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Julie! Your positive feedback is much appreciated.

Thumbnail of user kellis325
Georgia
1 review
0 helpful votes
  • Send Message
April 24th, 2023
Verified purchase

This site was easy to navigate, easy to print from.

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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