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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.2%
Positive
454
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user franl90
Maine
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

It was very easy to view, download and print the document i needed

Date of experience: October 31, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Fran! Your positive feedback is much appreciated.

Thumbnail of user mimo
Texas
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

This is hands down the easiest template that I've created! Kudos!

Date of experience: April 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user salvatorel49
Austria
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

I learned a lot and the text gave me many points on which to think

Date of experience: October 29, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Salvatore! Your positive feedback is much appreciated. We are glad the Prenuptial Agreement was easy to comprehend :)

Thumbnail of user besag3
Colorado
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Not a million clicks, giving them your personal info - just what you need!

Date of experience: February 1, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Besa! Your positive feedback is much appreciated.

Thumbnail of user michaelw6005
California
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

It was fast informative and honest not what you see today on the net... Shareware GURU

Date of experience: April 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user frankc1837
New Jersey
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Visited the site for less than 5 minutes and learned something I did not know.

Date of experience: April 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user chert15
Virginia
3 reviews
0 helpful votes
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April 20th, 2023
Verified purchase

Virginia power of attorney was very easy to print. Love the site.

Date of experience: April 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user sherrieh101
Canada
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

The template covered everything and was easy to use!
Nice & fast! :)

Date of experience: February 5, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Sherrie! Your positive feedback is much appreciated.

Thumbnail of user elizabethb3001
Illinois
1 review
0 helpful votes
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February 20th, 2023

Extremely easy to use and a service worth considering if you have the need. I Highly recommend it!

Date of experience: January 9, 2023

Thumbnail of user nancyl2312
North Carolina
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Wonderful how fast and easy it was to complete the forms

Date of experience: April 22, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Nancy! Your positive feedback is much appreciated.

Thumbnail of user sabrinaj156
Virginia
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Got my document without hassle. Was able to quickly download

Date of experience: April 23, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We really appreciate your business and helping to share the word about Legal Templates.

Thumbnail of user nahb3
Virginia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I just want to download the word document without doing a review

Date of experience: November 1, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We are sorry about the misunderstanding.

In order to obtain the free templates we do not require a review.

I would like to rectify this situation.

Please reach out to me via email at betty@legaltemplates.net.

I can send you any template you want for free and also figure out how we can improve our user interface to your satisfaction.

Thumbnail of user lilliang140
Florida
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Great company for templates to use in home or office

Date of experience: April 21, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user noelj43
California
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

I haven't tried to use the form yet so this is premature...but it seems really simple.

Date of experience: January 20, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Noel! Your positive feedback is much appreciated.

Thumbnail of user rajw7
India
1 review
0 helpful votes
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November 5th, 2022
Verified purchase

This saves lot of time and could draft my own agreement.

Date of experience: November 5, 2022

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Raj! Your positive feedback is much appreciated

Thumbnail of user peggyh709
Nebraska
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I didn't know where to start. This is very helpful.

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Thumbnail of user ellaa98
Philippines
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Thank you for providing this form. It is greatly appreciated.

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user manog3
Peru
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

I can use the knowledge acquired to discuss further with my client for exclusivity or non

Date of experience: April 24, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user stevem2995
Virginia
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Clean, concise document and really easy user friendly form fill.

Date of experience: February 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your feedback with us, Steve.

Thumbnail of user austine173
Washington
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

These forms made my basic legal experience easy to follow.

Date of experience: June 15, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Thumbnail of user matthewr1271
Montana
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Works great for quick rental lease agreement i recommend using to anyone

Date of experience: June 13, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user brees42
Texas
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Great templates free always a winner cant ho wrong

Date of experience: April 27, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user debrad1219
Florida
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Very east to understand and print out copies of a codicil.

Date of experience: April 25, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user rb707
Missouri
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Its hard to leave a review before seeing the form?

Date of experience: April 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Thumbnail of user ruson
Colorado
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Fast reliable and easy to work with, no problems so far

Date of experience: April 26, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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