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    LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

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Overview

LegalTemplates has a rating of 4.0 stars from 2,517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    111
  • Quality
    149

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.3%
Positive
456
Neutral
12
Negative
21
View ratings trends
23
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How would you rate LegalTemplates?
Top Positive Review

“Start up”

Mark G.
9/9/24

I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections. I found documents at my fingertips that I have been looking for months and years. I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.

Date of experience: 9/9/24
See positive reviews
Top Critical Review

“Customer service is great, once you leave reviews and complaints.”

Jase H.
11/25/24

EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.

Date of experience: 11/25/24
See critical reviews

Reviews (2,517)

Rating

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Reviews that mention popular keywords

customer service (189) trial period (25)
Thumbnail of user cliffordj77
Virginia
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Good, I'm satisfied with the web site providing this form

Date of experience: May 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user pijii
Louisiana
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Thank you for providing this service! I tried five others who claimed to be "free" but were not!

Date of experience: May 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user rosec845
California
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Quick, easy service! Was able to get the template I needed.

Date of experience: May 9, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Thumbnail of user jackp918
New Jersey
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

Great forms and a superb website. Very useful to all

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Jack! Your positive feedback is much appreciated.

Thumbnail of user kw212
1 review
0 helpful votes
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April 4th, 2018

Customer service is friendly, fast and helpful. Thanks again for the help! /

Date of experience: April 4, 2018

Thumbnail of user claudiar421
France
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

This contract meets my expectations, very useful. Fully satisfied

Date of experience: May 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for sharing your feedback with us, and for allowing us to serve you.

Thumbnail of user jimh1668
Texas
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

It's great to have fundamental resources available, with extended support when needed!

Date of experience: May 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your satisfaction is our top priority, and we're glad to hear that we've provided you with the level of service that you deserve. Thank you for trusting us with your business, and for leaving us such a positive review!

Thumbnail of user esthert113
New York
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It was really easy and quick to download! Great service

Date of experience: May 11, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user zoshas
Kentucky
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

I thought it was a real good agreement and will use these templates again.

Date of experience: May 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're so happy to have exceeded your expectations! Thank you for taking the time to share your positive experience with us. We'll continue to work hard to maintain the high standards that you've come to expect from us.

Thumbnail of user darcios
Utah
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Easy to use and i found so many interesting samples. Great job!

Date of experience: June 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Darcio! Your positive feedback is much appreciated.

Thumbnail of user suriyad
India
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Its not easy to get, thanks a ton for your amazing work!

Date of experience: May 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for your kind words! We're thrilled to hear that our services met your needs and expectations. We appreciate your support and look forward to serving you again in the future.

Thumbnail of user deannee19
Colorado
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Thank you so much for providing a free template!
I'm new at this rental gig. :)

Date of experience: May 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re happy to see that you had a 5-Star experience at Legal Templates.

Thumbnail of user calebw173
California
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

I have good experience downloading this free letter. Very useful and easy to download. Great Jobs.

Date of experience: May 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re glad that you enjoyed using the Release of liability agreement!

Thumbnail of user enids27
South Africa
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

The templates are user friendly and it does not matter where you come from

Date of experience: May 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Thumbnail of user chuckj90
Ohio
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Super helpful once I found this site on the web. Easy to follow instructions. Thanks much.

Date of experience: May 16, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user tc451
Oregon
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

My experience so far has been good. No complaints.

Date of experience: June 14, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user neds69
Texas
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

No gimmicks. Great product. Highly recommend. Wish I found this sooner!

Date of experience: February 2, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for taking the time to reach out and share your experience, Ned. Please get in touch if you have any other questions or comments.

Thumbnail of user melissal1767
Malaysia
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

This is a very helpful guide for simple will writing.

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Melissa! Your positive feedback is much appreciated. We are happy to hear the guide for simple will is helpful.

Thumbnail of user mariem1230
GB
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

This was a really useful site, and had everything i needed

Date of experience: January 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Maria! Your positive feedback is much appreciated. We are glad you find the site useful :)

Thumbnail of user dano605
Maryland
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Found what I needed immediately. Great service. Saved me a ton of searching time.

Date of experience: May 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Thumbnail of user rohitl6
India
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

The templates are very handy and compliant. Solves a lot of efforts!

Date of experience: May 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for sharing your experience with us. We hope to see you again soon!

Thumbnail of user colen35
South Dakota
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Opened into a word document and was easily edited for my needs

Date of experience: May 19, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user robynw240
Florida
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Available as PDF or Word download. Easy to navigate site.

Date of experience: May 18, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We’re really grateful and appreciate you taking the time to share your rating with us.

Thumbnail of user debbies1511
Wisconsin
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Great, really liked it. Thanks for this simple template that is easy to adapt.

Date of experience: May 17, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for sharing your rating with us and the community.

Thumbnail of user stevenb3084
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

I was looking for a sample agreement to purchase assets.

Date of experience: June 12, 2023

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.

Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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