- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LegalTemplates has a rating of 4.0 stars from 2,521 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
This company responds to reviews on average within 5 days
Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context. I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
EDIT* After several attempts, complaints, and leaving negative reviews - the company has FINALLY returned my money. I will leave the original review for context.
I attempted to use this service for personal reasons. I became quickly aware that I was unable to receive what I was looking for from the services provided. I was unable to download the pdf documents, the app continuously glitched out, ultimately the service wasn't what it was cracked up to be. Within this free trial run, I decided to cancel the subscription. Apparently something went wrong because I then noticed a charge of $50 on my account taken from this company. I figured it would be a simple fix for any company with integrity or knowledge of customer service, however, I was very wrong. After three days of emails and automated responses, I have had to check my stolen $50 off as a loss. The company refuses to work with me in regard to their faulty, un-used, and unwarranted services as well as returning my hard earned money. Shame on this company and their lack of integrity.
Tip for consumers:
Make sure you follow ALL of the prompts, and jump through ALL of the hoops when dealing in this service. Read ALL of the fine print provided.
Products used:
Free trial
Date of experience: November 25, 2024
Legal Templates is like having a lawyer in your pocket—minus the expensive fees. Seriously though, it's a game-changer for saving time and money, If you need legal docs and don't want the stress, this is the way to go!
Date of experience: October 23, 2024
Thank you so much for the awesome review, Linda! We're thrilled to hear Legal Templates has been a game-changer for you. We're here anytime you need stress-free legal docs!
I chatted with Joy who was amazing with helping me with my problem. She even spoke to another department to handle my request. I normally don't do positive reviews but she is an angel and I so appreciate her help!
Date of experience: October 22, 2024
Thank you so much for your kind words, Kim! We're thrilled to hear that Joy was able to assist you so effectively. We'll make sure she knows how much you appreciated her help! 😊
Hi, Joan was an absolute pleasure to talk to. She gave exceptional customer support and service. She handled my concerns with professionalism and was very knowledgeable about your product.
Date of experience: October 15, 2024
Thank you so much for your kind words, Deborah! We're thrilled to hear that Joan provided you with exceptional support and addressed your concerns so professionally. We'll be sure to pass along your feedback!
It says free documents and now it costs to get the document. Isn't that false advertising? You get me in then change the results.
Date of experience: October 23, 2024
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net
Lea was very helpful in assisting me in my needs for searching for the right monthly plan.
Date of experience: November 14, 2024
Thank you so much for your kind words, Judy! We're thrilled to hear that Lea was able to assist you in finding the right plan. We'll be sure to share your feedback with her! 😊
I am just starting my business and I found everything I needed on Legal Templates. I got all my legal documents to incorporate during my 7 day free trial! But I just had to subscribe to their monthly service because of all the other legal docs available in the employment and real estate sections.
I found documents at my fingertips that I have been looking for months and years.
I have tried other legal doc sites and they were too expensive and overly complicated. You should really try LegalTemplates.
Date of experience: September 9, 2024
Thank you for your kind review, Mark! We're thrilled to hear that Legal Templates has been helpful in starting your business and providing the documents you need. We're glad you found value in our service and appreciate your recommendation!
Their website is easy to use & it helped me with some documents i needed to create.
Date of experience: October 30, 2024
Thank you for your kind review Bienvenida! We're delighted to hear that our website was easy to use and helpful for creating your documents. We appreciate your feedback!
I LOVE that it's so easy to get a live agent on the phone to help with any concerns. Agents I have spoken with my questions and problems have ALL been very helpful and clearly appreciative of my patronage.
Date of experience: September 3, 2024
Thank you for your wonderful feedback, Lisa! We're thrilled to hear that our agents have been so helpful and that you've had a great experience with our customer service. Your satisfaction is our top priority, and we truly appreciate your patronage. We're here whenever you need us!
The need for legal forms that cost more than I could afford monthly had to be eliminated. Rose convinced me to look at promotion options and that helped tremendously.
Date of experience: August 7, 2024
Thank you for sharing your experience, Sharon! We're glad Rose was able to help you find promotion options that made our legal forms more affordable for you. If you need anything else, we're here to assist!
I called in for help with my account. Joan did a fantastic job of making me feel important, heard and cared for. She's a keeper. The forms I have access to are very helpful :)
Date of experience: July 23, 2024
Thank you for your kind words, Colleen! We're thrilled to hear Joan provided excellent service and that you find our forms helpful. We appreciate your feedback!
Joan responded quickly to All my support inquiries. She used professional language. She showed that she listened and understood my problem and where I was coming from.
I felt well taken care of.
Date of experience: July 31, 2024
I phoned to get help with selling some land and at first, from days ago, I had trouble finding my way around your site and grew quite frustrated because your sight, using my iPad and Safari browser, was not intuitive and I looked for another source for help. That failed after I reviewed two other companies and I tried your site once again by phoning your support line and Joan answered, She was so kind and helpful, so knowledgeable about everything I asked her that I realized I was speaking with one of the very best support persons I have ever worked with. I am so positively impressed with not just Joan and her ability and expertise, it clearly showed me the integrity with which your company operates, indeed such a very pleasant surprise! And during our conversation she mentioned the other documents and this triggered a memory of my need to rewrite my will, so I definitely intend to do even more business than I thought I would with Legaltemplates.com. And I want to emphasize that it was all because of the truly extraordinary service Joan offered to me. I was a bit sceptical at first, but Joan saved the sale
Date of experience: July 22, 2024
Thank you for sharing your detailed experience, William! We're thrilled to hear that Joan was able to assist you so effectively and turn your frustration into a positive experience. Your kind words about her knowledge and service mean a lot to us. We're delighted that you now plan to use more of our services. We appreciate your support and look forward to assisting you in the future!
The website provides multiple documents and the site is extremely easy to use. Only used help once but was very satisfied with the experience
Date of experience: August 1, 2024
Thank you for your review, Jake! We're glad to hear you found the website easy to use and were satisfied with our support. Your feedback is greatly appreciated!
The call was professional, and Jennie persuaded me to keep the subscription active so that I can use it for services.
Date of experience: July 23, 2024
Thank you for your feedback, Anna! We're glad to hear Jennie provided professional service and helped you see the value in keeping your subscription active. We appreciate your continued support!
Joan was very kind, patient, and efficient. She took the time to review my situation and got back to me in a quickly manner. She was also able to resolve my problem asap. I would give her a promotion asap!
Date of experience: May 24, 2024
Thank you so much for your kind words and feedback, Livy! We truly appreciate your recognition of Joan's exceptional service and will definitely consider your suggestion for her promotion.
Your Legal Templates have been very helpful and timely. Customer service personal has been professional and clear and understandable.
Thank You
Date of experience: July 24, 2024
Thank you for your review, Rob! We're glad our Legal Templates have been helpful and that our customer service has been professional and clear. We appreciate your feedback!
I recently had the pleasure of utilizing the Lease Agreement services in Florida, and I must say, it exceeded all my expectations. From its impeccable organization to its clear and comprehensive language, this platform truly stands out. What's more, the best part? It's completely free!
100% recommended!
Date of experience: April 1, 2024
Thank you so much for your kind words! We're thrilled to hear that our Lease Agreement services in Florida exceeded your expectations and that you found the platform to be impeccably organized with clear and comprehensive language. Providing valuable resources like this for free is part of our commitment to our users, and we're delighted that you found it helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..
Date of experience: March 16, 2024
Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.
My experience with legal templates encompasses creating, modifying, and advising on a wide range of documents, including contracts, agreements, and forms. I ensure templates adhere to legal standards, are comprehensive, and meet client needs. This involves knowledge of various legal frameworks and attention to detail to accurately reflect specific circumstances. My expertise extends to diverse industries and legal domains, providing tailored solutions for clients' requirements.
Date of experience: March 25, 2024
Thank you for your feedback!
legaltemplates.net utilizes a deceptive and predatory business model that draws in the unsuspecting user, then reveals high recurring monthly charges only after the unsuspecting user is in too deep to get out easily. This sort of site sucks. Welcome to the 21st Century. Now to waste my life away looking for the "cancel my subscription" button.
[Later that day]
Found it. Photo included. Get into your Profile and go to User Settings. Oh look, it signed me up for "free offers" without asking. Why am I not surprised? Anyway, at the very bottom it tells you about the plan you signed up for. Way off on the right is an innocuous button that says "cancel." Canceling was a process that required confirming my desire to cancel over and over again, on screen after screen.
So I have spent the better part of an hour I can never get back so that you the reader will understand what a crock this site is. Thanks, legaltemplates.net. Have a good day!
Tip for consumers:
I hate sites that trick me into thinking they are "free" only to find out there are so many strings attached that you want to poke your own eyes out with a stick and no anesthetic. The strings included really annoying attempts at upselling, plus automatic implementation of recurring billing unless user takes more action, the instructions for which are conveniently not included and challenging to figure out.
legaltemplates.net is such a site.
Products used:
a legal form
* LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!
Tip for consumers:
Initial cancellation was ignored and requested refund was sadly denied. No cancellation confirmation numbers are provided even when they’re requested and a screenshot of your cancellation as proof won’t even help! Reoccurring billing is not listed as reoccurring. Form was even legally flawed and unusable as well. Total scam artists!! Report to: The Federal Trade Commission and Google Fraud Department of Affairs. Share with other review sites and bloggers too!!
Products used:
Only downloaded one Small Estate Affidavit form and it was completely useless. Immediately cancelled my subscription, but was continually charged anyway. Seller unwilling to be a legitimate company with morals and ethics. Don’t risk trying by trusting!
Date of experience: March 20, 2023
Hi Bryan,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
Downloaded bylaws template in Word. Looks very well done. Drafting notes and some options might be helpful. For example, Connecticut requires at least one director to be a resident. That kind of thing might be good to cover.
Date of experience: August 21, 2023
Thank you for your feedback! We appreciate your suggestion about including drafting notes and specific legal requirements for certain states like Connecticut. We're constantly working to improve our templates and make them more comprehensive. If you have any more insights or ideas, feel free to share. Your input helps us provide a better experience for our users.
Great, hassle free website where I found my construction contract template. It is easy to use, and download the template which can then be customized for personal requirements. Very helpful and definitely recommended. Thanks
Date of experience: March 13, 2024
Thank you for recommending the site and sharing your positive experience!
The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.
Date of experience: March 12, 2024
Thank you for trusting us, and we're here whenever you need further assistance!
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.
Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 10 pm EDT at betty@legaltemplates.net