LegalZoom

I placed an order with legal zoom, but Iam looking forward to cancel my service. I paid for an expedited service. After a "delay" status, I decided to call myself to the county and the state and they have no information about my case. This company provides service online, if you want a person talking to you through a YouTube video... This is for you. If you need legal advice go to a lawyer. This is not a good service. I feel like going blind with this company, not happy at all

I made the mistake of using Legal Zoom for a registered agent for my LLC. After changing to a different register agent they refused cancel the service and continued to charge me, at which point I was forced to cancel my card so they would stop automatically charging me.

In case anyone wants to know, you can in fact be your own registered agent for your LLC, which will only cost you a one time filing fee; in Tennessee the fee is $20, while LegalZoom wants to charge $249 every year.

I paid to have legalzoom help me with my Adult Name change. They sent me an organized packet full of papers that seemed to get me going in the right direction. When I arrived at the DC Court, they said that not a single one of the papers legalzoom sent me was valid. The information they have for DC is more than a year outdated. Not a week or a month, more than a year! What a scam. Isn't it their job at legalzoom to be on top of what forms have changed, whats 'legal', whats required...
I wouldn't trust a thing they say.

Alvin was AWESOME! I had many questions and he was extremely kind and helpful and patient with me. He stayed on the convo the entire time and walked me through step-by-step and waited for me to get finished with the process. It made me feel confident as I moved forward with this new journey!

Tech Support was very helpful. I was in a panic because I couldn't access my docs. I couldn't remember username or password or if I even had one. Simple fix. I didn't see it. LOL Very friendly and patient with me.

After I posted my complaint on this website, I got a call within 24 hours from a supervisor at LegalZoom by the name Chris Graham - and the the problem was fixed right there and then. I am satisfied with the overall outcome.

My wife and I used LegalZoom to create our will. We turned to LegalZoom not because we wanted to save money, but because we regarded future disposal of our estate to be pretty straightforward. We also wanted to be stakeholders in the process instead of putting it entirely in the hands of someone else. The process couldn't have been easier and we accomplished precisely what we needed. I would highly recommend LegalZoom.

I Am a procrastinator. I recently ran across Will documents that I purchased back in 2007. I was rather shocked, and very relieved to find that You still had My file, and promptly sent it over. I have already been to the notary and everything is in line. Thank You Again, djm

Melodie took the time to answer our questions with great detail and patience. She is the best! Very friendly and easy to talk to and explain our situation. Her ability to relate is remarkable.

I wish all customer service agents were like her!

The main problem with LegalZoom in this case is their initial search was sloppy and misleading. The Trademark Office found many instances in THEIR search that were not reported by LegalZoom for the same words I was using for requesting a trademark.

When LegalZoom did my Copyright on a manual, all went well.

For a Registered Trademark, I think I'd actually hire an attorney outright. This type of thing is much more involved than I had considered. I will not continue to pursue the Registered Trademark, but I feel like it would have been a better experience face to face with a knowledgeable attorney.

I placed my order three weeks ago and I still have nothing to show for it. Even worse, I have gotten several emails and robocalls from LegalZoom telling me that they were waiting for me to sign paperwork so they could process my order. Each time I contacted service because I had not received the documents. Each time customer service assured me that the calls and emails were premature and that my documents were still in drafting. Each time they assured me that I would get the documents either that day or the next business day. I'm still waiting. I will never use LZ again.

I had chosen to go with the pricier option ($199.99) believing I would be getting personal guidance for a somewhat intricate Will I was trying to draft. What I got was - "Answer the online questions..." and BAM out comes a cookie cutter Will, in no way shape or form even approaching 10% of my true Will's desires. I think a computer program takes your on-line answers and just prints the Will - no "Lawyer" caring or GUIDING you a final product directly reflecting your heart's desires. Go see a REAL, in-the-flesh Lawyer for your Will

Called to cancel my subscription $160/mo had the PLLC name registered Jan 2022...signed up for the tax services...never actually used the LLC or services. Was told on their recorded line, that I would be refunded for the payments made so far this year, since I didn't us them. GREAT! I'm happier I was just looking to cancel. 2 transfers later I'm being told "you are not allowed to cancel until January 2024, you have to complete ANOTHER full year of payments." On a LLC that isn't even ACTIVE! Never would I advise to use them, they created one account for me over a year ago, which my new accountant made and registered a LLC for me for $100...LEGALZOOM IS THE WORST. Stealing Money, take the win. You got paid to do a simple task one-time. Now you are greedy this is a shameful way to operate. I will go out of my way now to ensure no one I know uses LEGALZOOM for anything.

I worked with an agent named Deserie with LegalZoom who was the best ever, a pro with answers to the questions, kind, professional and very clear communication. I was able to learn how the company best works for me. And how to get the right help that I need. Great Job.

Wendy were very knowledgeable of the services that Legal Zoom provides and were very helpful when answering any questions that I asked.

If you're an early-stage founder with an idea, you NEED to capture day one: #1 register your business with the state, #2 get your URL domain. Plain and simple, these two steps take 15 minutes, and 50% of this can be done through Legal Zoom in no time! Plus, once you do the first step, you will get savings everywhere (like registering your URL domain). So start your business with this first step!

My agent was very helpful. I appreciated that he tailored his advice to my needs and didn't try to upsell services that would have been overkill for my very small business. He gave me confidence that I was setting things up correctly and it was a very positive experience.

Legal Zoom denied that I gave them 850 dollars and couldnot find a record of my company name that was taken by another company. I was awarded 850 dollars by jamaica civil court on Sutphin blvd after a forced inquest.

I order a LLC as a first order and it was relatively simple and painless therefore I ordered a professional corporation package and it was the worse decision I could ever make. All the reps are confused and useless. They make false promises and add cost towards the end. More importantly they waste so much time because it seems like they are clueless as to what they are doing. Initially it cost me a little less than $600 then 2 weeks later they said I needed to pay $110 for consent. I replied is this the first PC they created because I answered all the questions correctly before giving me a quote. Now a month later they are putting my order on hold for the 5th time because now they need my to fill out a form and it must be mailed (not faxed or emailed). I don't think I will ever get my incorporation. STAY AWAY FROM LEGALZOOM you rather pay a little more and go to an accountant or lawyer because everyone at Legalzoom has no idea what they are doing.

The buissness agent was poltergeist, patient and professional. She was very knowledgeable and was able to explain the pro and con of LLC versus Sole proprietorship. I would recommend Legal Zoom to anyone process was very fast as well.

Legal zoom stole $299 from me in the month of October 2023 from a debit card that had expired in April 2023. After several calls they told me that they were going to return the money in 3 to 5 days, but it couldn't be done because the card expired., I called again and they told me that they were going to send it to me by mail, more than 10 days passed and nothing, I called again and they told me that there is no refund pending that the refunds policy is before 30 days after payment, which indicates that I claimed on the same day that the money was stolen from my card and they told me it is 30 days from the first time I made the transaction in 2021, Is this serious, thieves, I do not recommend to anyone, what they do is collect money and they do nothing for you, they are useless, they are garbage.

I have tried several times to cancel my monthly reoccurring charge for membership on their website.
I put my cancelation info in and click confirm. Each time the circle spins and no cancelation occurs.
The phone hours are PT, I live ET zone and the 3 times I have attempted to cancel this membership their office is closed.
Good luck if you forget to cancel your trial membership and get on the reoccurring plan

Juli was great and extremely helpful. She was patient with me and made everything very easy to understand. I have spoken with a lot of costumer service reps over the past few days for various reasons and she was by far the best!