LegalZoom

Hi. I recently used LegalZoom to set up a DBA. My first business. After filing with them, a buddy told me I should have just done it myself. That's its fairly simple and does not take much time. Well, wish I had known that before spending a couple of hundred dollars with LegalZoom. I started the process with them 5 weeks ago. They sent me paperwork that needed to be signed and notarized and sent back. Did that. So, now I'm 5 weeks in, they're still waiting for the paperwork to be returned from the Federal and State Agenicies supposedly? By the time I'm legally up and running, bet it will be at least at the 2 month, 60 day, Mark if not later?! My friend explained how I could have easily done it myself and the company set up in a week or two at most. Trust me. If you're looking to start a business, this is a good way of getting your feet wet and learning something. Do it yourself.

As a former customer, It was disappointing in viewing your adds, not see any minority attorneys. High profile companies like yours that obtain their income from a cross section of America should have an integrated staff. Considering, your celebrity status was a result of helping to defend OJ.

I'm still waiting for a callback- when I emailed about an address error on paperwork it was ignored. As the other reviewers state, the hold times are outrageously long, and upon getting an email reply, I found the irrelevant response frustrating. Signed docs electronically to find the error was not fixed. Unable to get someone on phone, so I suppose I'm just another sucker to them. Pay an attorney- don't waste your hard-earned money on this lack of professionalism.

They are a total scam. Delaying orders, many silly emails and calls. When you return them, they ask for more and more completely seemingly bogus requirements that don't make any sense, and then they offer they do it for you for another fee. This has happened to me now five times for a simple LLC filing, which they hadn't even started after a month. Nothing was missing, they just seem to fabricated requirements. Asked for my money back. Lets' see what happens. Take this to a lawyer if not. Stay away is my suggestion!

Everything takes at least 3 times as long as they tell you plus they never follows up and you never talk to an actual lawyer but they'll take your money in a heartbeat and leave you hanging, been waiting since july

Instructed them a month ago, and they did absolutely nothing except take payment. Did not return calls, or advise on (non) progress in any way. They are cheap for a reason!

They have cost me an additional £400.00 in service charge by wasting a month in doing absolutely nothing. Said they were waiting for documents that were not even relevant as an excuse! Asked for a refund and will go elsewhere.

I have used LegalZoom to open what will now be my sixth company. They have changed horribly. There is little communication and their workers that answer the phones don't know anything but filling in the paperwork. I even scheduled with one of their attorneys and she couldn't answer my questions either. Never going back.

I am so glad that I did not pay legalzoom for any of it's services. What I did do was a free entity name search. According to them, I was supposed to hear back from them in one hour, yet I haven't heard from them yet, and it's been over 24 hours. I called their customer service and waited 30 minutes, but did get through to anyone. I put myself in their queue and have yet to hear back from them. I will not be using their services to set up my LLC and neither should you!

Legalzoom is still charging me for a business that is no longer in business. I specifically told them a year ago to cancel my services.

I sent four separate emails requesting this cancellation. Today after a year of my last email to them. I received a collections bill for a Registered Agent.

I spoke to Ruth Hernandez from Legalzoom today and she told me that they will keep charging unless I change the Registered Agent myself.

After speaking the Nevada Secretary of State, they were not sure why I was being charged for services on a business that is no longer in business for over a year.

Legalzoom is a scam. Their website specifically states to either call them or email to cancel services. I did just that and I am still being billed.

This has been a waste of my time. I filed for a DBA on 11/8/17. Today it is 1/15/18 and I still have not received a completed order. Whenever you call you are not able to talk to a human. The only way to get a response is to email and hope for an email back days later. This company's a joke and obviously has their own employees leaving positive reviews for them on this site. Look for another company that has humans you can talk to when you need answers and can expedite orders in a timely fashion.

The company is literally a piece of s&@$! I went through them for my INC. After paying 1000.00 for it they literally could not get it to the state because they kept dragging there feet. My advice never deal with them on any level!

I have placed several calls to legal zoom regarding an account that I pay for and their automated system sends emails to me on things I am suppose to do. I have been on hold for more than an hour without anyone picking up. I have tried their automatic call back and have never been called back. I am a small business and don't have time for this kind of poor services. I will have to look into other options as LegalZoom has let me down.

DO NOT use them for any legal or incorporation paperwork. So disorganized and no 2 employees ever speak to each other or know what's going on at all ever! They tell you a form isn't legible so they cant proceed with your incorporation. You send it and 2 weeks later get another of the same notifications. I wound up sending it over 30 times consecutively until they actually called me and asked me to please stop. They have it. Were good to go now. 3 MONTHS LATER... I get the notification yet again. I called, sat on hold for 45 minutes waiting for them to tell me what the problem is now? Then got hung up on. Had to start all over. Then a MINDLESS MORON tells me Oooooh... We just got your form yesterday. We will process it now? That was sent 3 months ago and you just got it now? I have ZERO confidence that my paperwork will ever be completed.

This company failed me and never filed the S corp form 2553 after stating they did several times a year later. They would not help after spending 1:20 min on the phone they wanted me to email another Dept. to ask if I could explain my request. Unreal! Told them to refund me my money and I would hire someone else. I would not hire them for anything!

I paid to register LLC. However they emailed me to ask for materials. I eventually did all the work and registered by myself. I also replied their email to cancel the service and for the refund (within 12 weeks). However, when I eventually called them in Nov 2020 asking for refund, they claim that it already passed the 12 week limit and they did not receive my email to cancel the service. I called several times, one of their staff offered a $50 compensation, which I denied. I need a full refund since I did my job to cancel the service.

I will never use LegalZoom again. Not only have my documents been held up three times now, but in the three times I've had to speak to an agent they have turned what was supposed to be a simple process into an ongoing nightmare. Today I woke up to a surprise charge on my account of $249. When I look on my receipt in my account, the charge isn't listed and shows the fee "included" in the receipt. Nice surprise. They have sent communication on everything else, but not this. If you want legal services, go to a real lawyer. It will save you the hassle of the back and forth, misinformation, and time. It will be worth the extra money.

I am not having a very good experience with Legalzoom. They frequently do not follow through, emails are not returned and it is taking over two months just to finalize one LLC. The tax consultant was not very well informed and actually told me that I would not need to give vendors 1099-misc., when in fact I did have to do so. I made the mistake of ordering two LLC's in November 2015 and it is now the last half of February 2016 and neither are complete. I will have to call them once again tomorrow.

I too would award LegalZoom a zero or better yet a below zero rating if possible. I thought it would be easier to have them handle my LLC, however it turned into a nightmare. They made themselves the Registered Agent even after I explicitly told them NO! On top of that they wanted more money to change the Registered Agent! This may not meet the legal definition of extortion, but it sure meets the man-on-the-street's definition.

I bought a will in 2018, and that purchase came with a 30 day free trial of "Legal Advantage Plus." What I didn't realize was that the free trial turned into a paid subscription after 30 days, and since they had my credit card number, they could successfully charge me $15 a month. Its on me that I didn't spot the payments on my credit card statements until now, but shame on them for the approach. You'll note in my image that the cute little free trial is still active (now canceled). They don't even bother showing it as a paid subscription. I'm paying for something they say is free!?

Legal Zoom is the worst company you can Use. They were taking forever to get my new company filed with the state. After three weeks of painful waiting on "$#*!zoom" I decided to use my local guy... I got my company filed and received Division of Corporations all in just two days.

I would never recommend legalzoom or ever use them again. Save you money use your local people. Most likely your CPA would be able to assist with something like this or he would know someone who can.

I bought a couple documents from Legal Zoom. And without my consent, they signed me up for a recurring charge of $15/month. They didn't have a button on their website to cancel it, requiring I call in speak to 3 people and wait on hold for a half hour. Feels like a pretty straightforward scam to get unnoticed charges through and with an intentionally annoying cancel process. Hard to trust a dirtbag company like this with any important legal document.

I have used Legal Zoom many times in the past and was pleased. This time, the customer service was terrible and turnaround incredibly slow. I could have filed these documents myself much faster. I still don't have all of my documents and the story/excuse is different everytime I contact them. I even paid for the expedited corporate elite package.

Beware of Companies Posing isn't there a law against this Don't call them. Poor service and a rip-off! I'm disappointed with their customer service. Fast response is what they promise but i am shocked to see their bad service. I have been scammed by this company.