LegalZoom has a rating of 3.7 stars from 1,787 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalZoom most frequently mention customer service, great job, and new business. LegalZoom ranks 5th among Legal Services sites.
This company responds to reviews on average within 10 days
After four years of not communicating with LegalZoom they were extremely cooperative on getting my account recovered and up to date. When it came to federal law they were prompt to keep me updated on mandates and regulations. Very professional and well mannered business.
The most horrible customer support and the longest wait times I have ever experienced. I purchased an LLC package with all the bells and whistles to include expedited processing. After two months of waiting, broken promises from customer support ("It will be finished today, we are so sorry for the wait..."), many unanswered questions, no contact, hours on the phone and in chat rooms, and a refusal to refund services not rendered, I cannot recommend LegalZoom.
Great experience! Nervous about starting own company…….she made it easier!
We love to hear this, Eric. Thank you for sharing.
So far smooth sailing,making things very easy,knowledgeable,polite,professional
Thanks for sharing, Serge!
Answered questions fast and precise
Very courteous
Thank you so much, Tommy!
Very professional and knowledgeable, understanding and professional
Thank you so much, Vaughan!
Always excellent customer service and professionalism.
Thank you so much, Latasha!
Christina is super knowledgeable. She answered questions that I didn't even know to ask
This is stellar feedback, Skylar! We appreciate you for sharing your experience with Christina.
Sean made it very easy & straight forward to get my business title up.
Thank you so much for sharing, Ace!
Damon was super helpful. Professional, he went the extra mile.
We love to hear this, Janine! Thank you for sharing.
Everything i have experienced with legalzoom so far has been vary efficient and professional
Thank you so much for your kind words, Joshua! Your feedback really means a lot to us.
Very Understandable. We continue doing business with him.
Thank you for your feedback, JAY-Ci!
Joseph did a great job answering my questions and concerns.
This is great, Marcia, thank you!
Richard, took a in depth look at my issues and resolved them entirely.
Thank you for allowing us to be there for you, Charles!
Well professional agent, and thoughtful. I recommend their services.
We appreciate this feedback, Alpha!
They did a great job setting up my Small business.
Thanks for sharing, Michael!
Very inviting information at hand Love the connection.
Your feedback has put a smile on our face. Thank you for your kindness, Kelvin!
Very helpful and experienced to help me get started
Thank you, Ken!
Friendly and knowledgeable agent. Helped out in every way.
We appreciate this feedback, Gil!
They did exactly what I needed quickly and with deep knowledge.
Thank you for sharing your experience, Thomas!
Great call today - pleasant, knowledgeable, and professional!
Thank you, William!
My concerns were addressed and made easy to understand, Thank you…
We're always happy to help, and thank you for sharing, Terry!
Agent was very helpful and resolved my issue. Would highly recommend LegalZoom.
We love to hear this, Joe! Thanks for sharing.
LegalZoom is the best way to get legal help for your family and business. Ask business and personal legal questions, get advice on specific situations, have an attorney review your legal documents and more.
Every year, Americans spend millions of dollars on routine legal services such as forming a business, applying to register a trademark or creating a last will. Others simply do not create essential legal documents because of the inconvenience and high cost. LegalZoom was established to provide an easy-to-use, one-stop online solution for people to handle common legal matters.
We are pleased to hear your experience and thanks for sharing, William.