LegalZoom

I used Legal Zoom to incorporated my company. I had to call several times to get hold of a customer care agent. The hold was over an hour. Once i could get someone on the phone, I was directed to another person and she said my issue has been resolved and that she will direct me to another agent to confirm that but it took me to main line again and i had to wait for 1 hour. Also the $159 fee is very shady. Please be aware.

LegalZoom completely ripped us off. We paid the service for them to take care of the LLC registration for our new business and ended up with no response from any of their agents. We ended up doing the LLC registration ourselves and sending all the paperwork to state/local registrants. Our account apparently went into collections as I just received a notice. These folks are snakes. Do not do business with them.

I established an LLC through them, and after finishing the process (much of which they don't even do) I realized they take a very inexpensive process and make it 10x more expensive than it needs to be and they try and sell you 1,000 things you don't need along the way under the guise of "protection". They are preying on the ignorance of their customers and charging them tons. If I could give 0 stars, I would.

Paid 330 dollars and after a month and half they still do not know when a simple DBA is going to be finalized. Spent more than 4 hours on the phone, been offered erroneous information, there is no supervisor on the phone ever and they keep blaming the state officials. They are just disrespectful arrogant and ignorant.

I spoke with Lisa today regarding getting my LLC for my Insurance business. She was very informative and patient with me by answering all of my questions. I will definitely be doing business with her in the next month.

After my first review of Legal Zoom. Someone responded on this site that they would like to make things right and for me to contact them. But they did not leave a phone # or a name. They left the email *******@legalzoom.com - I sent an email to them, a week ago, with my name and cell phone # and VOILA! No response to my email. Why did I expect that someone was actually going to contact me. They do a good job of taking your money. I should have done this on my own, I thought it would make it easy to hand it over to someone that can do this faster. I started this process in December, I still don't have any confirmation that my DBA is complete.

I think they respond to all bad reviews and provide the contact email *******@legalzoom.com to make it look like they are here to help. But emails to that address go nowhere and get no response.

You are better of doing things yourself or finding an attorney locally to do this for you.

A lot of small business owners like myself get lost in all the red tape associated with starting or moving a business, filing articles of incorporation and all of the other things that come with starting a business. I've done this on my own and I've done it with LegalZoom -it's exponentially easier and faster with LegalZoom and you get the piece of mind of knowing it was done right. I will always use these guys!

I give Violet 11 our of 10. She was extremely helpful, forthcoming, knowledgeable, for that which she did not know she procured the info at a lightning speed, and in the end, and transformed a frustrated customer to content. Thank you Violet.

I have never been so stressed out dealing with a business. Every time I get off the phone with a headache! I spoke to someone in sales that assured me I would have something done by a certain date. That date is a little over a week away and the papers have not left legalzoom to go to the state yet. I wait on hold for many of my lunch hours. I am told everything will be handled. It is not and then I have to call back and start over. I am dealing with a nonprofit so I do not want to spend a ton of money to have everything rushed but I do not know what else to do at this point pay them off to move my papers off their desk!? I would NEVER recommend them and I am someone that Never writes negative reviews for companies I respect that they are trying but this is unreal!

LZ seems to have most things you need in one place so why worry about compliance, tax or legal things when you should worry about your business idea coming to fruition?
My agent was easy to talk to also and I'm confident she will do a great job assisting my business in the future.

My expectations were exceeded today. If you need help call and ask for Tatayana. She is amazing very knowledgeable and helpful. Trust me she will exceed your expectations as well. After talking to her you will feel obligated to leave a review. I'm not the type of guy to leave reviews.

Second time using legal zoom. It's really affordable and saves a lot of time and anxiety over stupid government regulations and paperwork. Won't consider going anywhere else

Please never use LegalZoom. I have never before encountered such unethical service via the web, nor have I ever before encountered such awful customer service. This business is not consumer-oriented at all. First of all, there is no way to cancel your order or subscriptions via their site. If you request cancellation via e-mail, they tell you they will respond within 24 hours, but it takes them days to respond. Then they tell you that you have to call to cancel. When you call, you are on hold for large chunks of time. I finally spoke with a customer service rep, Yolanda, who told me she needed to transfer me to a "specialist" to cancel my order. I've been on hold now for 30 minutes. :( And they also pile on lots of hidden fees and subscriptions. Be very careful.

She was able to explain all the different options with; intelligence, patience and humor. She was able to push the products and offers without over selling them and still remaining a regular normal person. I train sales people in all categories of business and you'll do well in anything you pursue. Good job Courtney

Signed up and fully paid for a Standard Divorce package with LegalZoom while ago and began filling my documents. Because life circumstances a held the process for a few years and then decided to retake on the case. I logged in and realized the divorce cases where now handled by a third party, I called this company and they said I was not in their system and that I needed to buy a new package, which I found opportunist. So I called LegalZoom back and they bluntly told me that because years has passed they were not refunding me anything. They claimed to had sent an email back in June-July about this change. I went ahead and check all of my inbox and junk mail from that period with no trace of any LegalZoom correspondence. So they just robbed me...

I wanted to start a "casual" Small business and just really wanted a little help with some questions from lawyers. They offered unlimited 30 minute consultation for a month. That was all I really needed to get my LLC for a small side business that I swatted to start. Great price and amazing value. I would have rather had something like 4 30 minute seasons in 3 months because I did need a little more help after that month but I was happy what service I did have as it resolve 95% of my questions.

My experience was very professional and must be classified as very good. Although, I had to make two small changes to the original document which I had difficulty getting made and took over a week and a couple telephone calls to your wonderful support staff to receive. Other than that delay, everything was great.

Page is easy to navigate. In a matter of 3 minutes I created my LLC.
The agent who gave me a follow up call was extremely knowledgeable and very helpful. Kudos to Legal Zoom. They are my go to for all of my legal matters.

After reading over the process of filing a paten, I was lost! I asked a friend who she used and she recommended legal zoom. It was so easy. The rep. Stayed on the phone with me through the whole process. Price was much better the what i found a lawyer would cost. Will defiantly use them for other needs.

Legal Zoom is a bunch of Scam Artists and low-life thieves! They slipped in a recurring charge that we did not sign up for and charged us $250 to be out "registered agent" for another year. We called them and made them aware that we had changed the registered agent on Sunbiz.org and did not need this service AND never signed up for any recurring charges or received the email notice of the recurring charge that they lied about sending, and they said basically too bad for us, we don't issue refunds! These people are low-life thieves and con artists!

I had an exceptional experience with LegalZoom's customer service representative. From the moment I reached out with my inquiries, they demonstrated an impressive level of knowledge and professionalism. They patiently listened to my concerns, provided clear explanations, and guided me through the entire process with ease.

What stood out the most was their dedication to ensuring I fully understood each step and that all my questions were thoroughly addressed. Their friendly demeanor and willingness to go the extra mile made me feel valued as a customer.

Thanks to their expert assistance, I was able to navigate complex legal matters seamlessly. This representative truly embodies the essence of outstanding customer service, and I wholeheartedly recommend LegalZoom to anyone seeking reliable and knowledgeable support for their legal needs.

Had a registered agent subscription for 159 bucks then got charged 499 in the most recent year. Called to complain and they told me they rolled this new service in where I could talk to a lawyer for 30 min a month into my RA service. I did not order this. I do not want this. Why spend the money to market a service when you can just charge existing customers for it and hope they don't notice. What is the difference between this and theft? None. They refunded the money, but what about the ones who did not notice it? Why use a gun to steal? Get's someone's CC and charge it.

I went to legal zoom so they could help me set up my LLC and make the process quick and painless, they processed everything without fully checking it, and the state kicked it back, it they took multiple calls and weeks to get everything they needed, which they did not catch the first time, they are overpriced and a very low value company, go somewhere else! Trust me!