LegalZoom

To those who ever use this or have used these services please know, years later you will find out they scammed you into telling you that you owe all this amount of money for services you never authorized that they say you signed up for. They have it set up so that when you do get told that you owe all this money (when you don't actually) and you're in a panic that they will remove the threat to collections by having you pay $99 dollars! WHAT!? They will fear monger you into believing you have to pay this amount, that you agreed to this in the terms, and even if you call and cancelled prior to this like I did because I saw the fine print and what ppl had said, well too bad because they will say this never happened or that it's not on record or someone didn't do something right or will find a way to continue to tell you it was your fault. No. Horrible. Don't allow them to intimidate you. They make it so you feel you have no sense of control in the outcome and try to say did you see the "fine print" to further harm you and repeat like a broken record.

It's cruel what you're doing to people who seek your services for help. You falsify this message and then take advantage of people. If someone who creates this model of business doesn't feel shame for the harm you can cause, I can't understand how you can wake up in the morning and function or how much work you must put into your mind to numb out everything that makes someone human. This isn't something you do to people no matter what power or control you may have. I hope somehow you learn that your greed and harm is not going to get you to a better place.

Quick Response Chat to help with any questions about starting a new bussiness.
Although I didnt have many questions because their website made it easy to complete.

Very easy to use, very prompt, nice, knowledgeable, respectful staff that got everything I needed done in a couple of hours. Well worth the investment, in fact I consider it a steal of a deal.

The agent was awesome, polite and friendly, knowledgeable and answered questions with confidence and precision. She was excellent. She went beyond to and was so helpful.

I hired LZ to do my taxes for my new business. I paid for the annual subscription. During the process of completing my '22 taxes, my tax expert left the company. It took several weeks before I was notified and my account was reassigned. During the process, after not hearing back from them, even after sending emails, my current subscription expired. Finally was reassigned to a new expert and got the ball rolling again only to be told he wouldn't be able to submit my taxes now because I no longer had an active subscription. After escalating up to a regional manager, it was decided that I ultimately would need to renew my subscription for another year just to have last years taxes submitted. To say I'm pissed is an understatement. I paid for a service that wasn't completed only to have to repay for a service for a "new" year just to get the previous year taxes filed. I'm struggling to understand why it's my fault when the tax expert left and I was essentially left with no responses on my emails. When I did get a response it was usually weeks later. I wouldn't recommend their tax service due to their business policies.

I'm no longer consulting, so needed to cancel my Registered Agent Services. My LegalZoom files state your call center is open weekends, so I called and they didn't pick up. So I called this morning. I opted for the call-back service. I was putting something in the refrigerator when the call came and by the time I picked up, LegalZoom had already hung up! So I dialed back in and opted for the call-back service again. It took well over the 3 minutes cited to get called back. "Michael" asked me for my phone number (though I had already entered it for the call-back) and email. He asked why I was cancelling and I told him and he didn't respond at all. I thought the call dropped, so I said "hello?" He responded in a testy manner, "I heard you." He proceeded to cancel my services, as requested, then suggested I confirm the cancellation on my account online. I asked if I would get a confirmation email with a confirmation number and he said, "well you might, but I recommend people check their account online." What? You "might"? I waited for him to thank me for my business or my call or something, but he said nothing. So I said, "Well, okay." to see if he might thank me if I prompted him. He did not. He said, "Well, okay, Ms. Jeffries. You have a good day." Michael needs some training. Unless how I feel right now about working with LegalZoom is the customer experience your leadership is going for.

I can't believe how easy it was to set up a will, power of attorney and living will.
I have recommended Legal Zoom to my four kids and some friends and coworkers.

Needed to add a DBA name after LLC formation. Sidney was able to help expedite the process and jumped in quick to get me going. He was pleasant and knowledgeable. 10 outta 10 for me!

Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue. For this reason, many companies have worked hard to increase their customer satisfaction levels. And Courtney Buhr has done just that with style, grace and professionalism.

She was simply breath-taking from her ability in answering our questions to providing us with EXCELLENT customer service. In this fast-pace era of getting things done yesterday and the need to have things done in an expeditious manner.

Courtney has hit a HOMERUN for us. Her product knowledge, attention to detail, her ability in making our EXPERIENCE a WONDERFUL CUSTOMER EXPERIENCE has sedated us, in what was to be considered overwhelming, has turned out to be simply REFRESHING.

Thank you Courtney from all of us here at SEIMITSU CONSULTING, LLC for a job well done!

Starting a business should be the easy part, right? Been waiting on a DBA form signed by my registered agent " United States Corporation Agents, Inc. " aka Legalzoom for about a month. You can receive emails stating we have reviewed your order and should be ready within 2-3 business days. Which is understandable, BUT! They've given me excuses like its has incorrect information( understandable). Resent the email with the correct information then 2-3days later I get a response stating they couldn't open the attachment. Resent the email again and I don't get a response this time. I contacted customer service to "discuss" the issue with the rep and all she stated was the registered agent didn't think the form was legit which was the reason why they didn't sign. After I sent them the link to where I downloaded the form they finally responded with a " thank you. Your inquiry has been received by our customer care team... I have yet to receive the document I need by EMAIL! Can't start my business without the form being signed from the registered agent. It seems to me I'm getting the "RUN AROUND", due to the county clerks office here in town charges me $27 to file this DBA and legal zoom wants around $100. Seriously, I don't recommend legal zoom to anyone.

Good luck fellow Entrepreneurs

P. S i'll give you guys an update on the outcome

The experience with the agent was very entertaining and very comfortable and very loving she was very helpful and she really needs a lot of arrays her name is Tatiana

I received a scammer mail from Florida collecting compliance fees. I called Legal Zoom. The agent is very knowledgeable. He saved me from being tricked by the scammer.

The guy I talked to Jonathan was awesome & super helpful explaining everything in a way I could understand it. Took a lot of the stress out of the whole process

Samuel Woodward is an excellent representative for your company. He was thorough, efficient, professional. I will certainly contact him for any future needs I have from your company.

My experience today at legal zoom was so seamless and pleasurable. DyQuan made it efficient, easy and expedient! I highly recommend Legal Zoom for all your non-profit needs.

Needed guidance to provide support documents for copyright. Immediately connected to human voice. (wow) Five minutes and the proper documents were on their way to the govt. Office.

Laura answered every question that I had and more! She was personable, informative and I would feel welcome coming back to the LegalZoom site and using the services.

I used them to draw up my will and power of attorney. The service I received was exceptional both via telephone and online.

I will definitely used Legal Zoom for any other legal issues I may have.

I called not knowing much except what I had researched, but I wasn't really sure how credible random info could be so I across LZ and decided to call it was very informative couldn't ask much any of anything but the agent more or less understood Im not the most knowledgeable and was able to listen when needed.

I have been a member of Legal Zoom for about eight years and I have use them for everything from real estate law to family law. I love the service I highly recommend it.!

Aimee helped with this very quickly. Super helpful, as this was a time-sensitive request! It was nice she sent me a confirmation email to show it's in process! She was great!

The chat folks are very helpful and professional. They didn't hesitate to admit that their website had a hiccup and apologized. I appreciate the candid and helpful responses to my questions.

She was very patient and thorough she Walk me through the process. She was super friendly! When i asked additional information she found answers. Also helped me set up new order