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Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 95th among Parenting sites.
Called for roadside assistance, using their button/number in the app. Was on hold for over 30 minutes and when the call was answered, they said that we had the wrong number. So two of us us clicked the button/number in the app to try to get someone else to help. We finally got through after being on hold again for awhile and the guy was not helpful at all. He sounded like he was just waking up or not used to taking roadside assistance calls. He kept asking the same questions over and over again. Name, cell number, make/model/color of the vehicle, which tire was flat, were we in an open/safe area, did we want to be towed, was someone in the vehicle, did someone in the vehicle have a key to the vehicle, oh and my favorite-he asked us to give him the name/number of a local tow yard that we wanted him to contact. What the heck? L would slow down and speak and he would pause and ask the same questions all over again, saying that he needed the answers to complete his work order. I asked him for his name and/or employee number because he was not helping us at all. He ignored the question and asked one of the questions that he'd already asked - again. It was very frustrating, to say the least. Long story short, we stayed on the phone with this guy for over 17 minutes and never got any help at all. He even kept asking us where we were. We the highway sign to him and asked why he couldn't see the location on the app and he was short, impatient and kept saying that he would have to get a response via text to get the location. We were in a good service area and we never got the text from him and we finally just hung up. He called back and still the same, we ended up not getting any help at all with this guy. He made the roadside assistance from Life360 seem like a joke. I cancelled my subscription and I will not be renewing it. As a matter of fact, I would like a refund!
Date of experience: July 27, 2020
THis app has disappointed me again and again. Those pesky teenagers keep finding hacks for it. Thanks for your time
Date of experience: May 20, 2020
My wife was at work 2miles away said she was in London 500 miles away load of carp don't pay for this $#*!
Date of experience: April 14, 2019
Love this app! It allows me to make sure my kids are safe and where they are supposed to be. My husband as well.
Date of experience: March 26, 2020
If i could leave no stars i would. Do not get do not use. Messes up constantly. Tired of it. Find different app
Date of experience: December 20, 2022
Disappointed in the app it was not accurate and it can have people watching you if not used properly which is not good.
Date of experience: March 12, 2020
They are taking your information and giving it to the government. Kids should be able to live their life and not be afraid.
Date of experience: March 20, 2020
Great app. I don't use it to track my children but it gives me great piece of mind just in case I have to if I can't get hold of them etc.
Date of experience: April 23, 2020
This app is not good and it takes away peoples privacy and lets parents just stalk us and not have any freedom
Date of experience: March 25, 2020
I like the fact that my husband can find me if I break down. I feel very secure, knowing I have this on my phone!
Date of experience: April 22, 2020
Unreliable and inaccurate.
Used to be constantly up to date but does not work now.
Nothing more to say, but have to use 100+ characters.
Date of experience: June 28, 2019
I love this app. My wife and I use it daily to keep up with our kids. Some days, it is a little slow to catch up, but it is a great idea.
Date of experience: August 26, 2015
Glitches, forces you to buy certain effects, any information you enter into it-email, phone, location is now availiable for them to sell
Date of experience: March 13, 2020
It ruins relationships and is and extreme invasion of privacy. The use of this app is a horrible thing to do
Date of experience: April 20, 2020
Avoid. It doesn't work. Do not upgrade. Total rip-off.
It gives wrong locations. Doesn't update. Pointless.
Date of experience: November 23, 2018
Alway can locate the members and the pin didn't move even members moved to somewhere …………………………………..
Date of experience: August 28, 2020
$#*! app does not do as advertised. Cannot be on more than one circle... locations do not work. DO NOT USE
Date of experience: November 4, 2022
Because i don't have any freedom and it needs to go. And it builds up no trust between me and my parents. So it needs to go.
Date of experience: April 28, 2020
App sucks. It showed that I left my home at 1.09 am and returned at 1.18 am. Again showed that I left at 3.19 am and returned 3.36 am
Date of experience: October 21, 2016
Do not bother with this app. Absolutely rubbish. Does not locate people! Does not do what is says it does!
Date of experience: May 7, 2020
It will create more problems. Honestly don't get it. Don't do it. It will make your kids rebellious and resent you.
Date of experience: March 14, 2020
Love Life360! Best app ever! Monitor my family to ensure safe arrivals go school and work! Highly recommend especially if you have teen drivers
Date of experience: March 25, 2020
The app allows you to locate a person in an emergency situation and increases security for families members
Date of experience: April 23, 2020
This app actually induces depression on teens and whoever created it is a terrible person with no respect for privacy.
Date of experience: June 2, 2020
Keeps sending family members false panic alerts saying someone needs help when we're not using phone
Date of experience: August 12, 2015
#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.
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