Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 95th among Parenting sites.
Since the new update this week... the person in my circle location is always frozen... no update or will show him in a different location then where he is... the history read out and map from before was so much easier to read... less location freezing... plz change it back to how it used to be... very unreliable now.
Date of experience: April 13, 2019
This app has some major glitches. Like wrong/inaccurate locations. The difference between an approximate location and a bang on location would be a hotel next to a McDonalds. And your bf was at McDonalds but it locates him at the hotel next to the McDonalds. Way too close for comfort. It causes major trust problems between couples because the app is wrong OR the deceiving party says the app is wrong and uses it to continue their lies. So, just not good all around. Last night I got into a huge fight with my bf because he was at dinner with colleagues and it showed him at an apartment building across the street for 2 hours! Then close to end of the 2 hours it changed the location to a gas station! I don't get it! Careful... it will cause major problems.
Date of experience: December 14, 2016
This app is utterly inconsistent. Frankly i am upset that I wasted five minutes of my life downloading this app. It will proceed to tell me that someone sitting across from me is currently in a tree. The amount of times that this app has backfired is very sad this company should be very ashamed because i would be better off strapping ankle bracelets to everyone i would like to keep track of. I can't even imagine how many families this app has broken up. Are you people happy? You are single handily ruining innocent lives. This is more than just a stupid app, families are at stake. Whoever created this app deserves to go to jail immediately. Thank you.
Date of experience: August 22, 2017
This app does not keep track of ones location even my own. It will say that I've been home and I've left the area several times. It says my husbands is off when I can clearly see it isn't. I wouldn't depend on this app at all,
Date of experience: September 7, 2021
I begged my bf to get this app so he could see he can trust me. It says I'm using apps, phone or texting when I'm not! It's ruining my relationship! He pays for this service and for what?! Biggest mistake I've made! He thinks I'm doing things I shouldn't be! Location is only thing that is almost right. I rate this app 0!
Date of experience: May 20, 2021
My wife and I have just reviewed how it was working. She checked where I was when I went for a take away but her record showed that I hadn't left the house. I had been out to supermarkets but again those trips did not register. She thought I had turned my phone off. Totally unreliable..
Date of experience: October 21, 2018
I like the app for my daughter. However, lately it is giving me crazy locations that aren't even close to each other and most of the time, she's with me! Then, I started getting alerts of speeding... AGAIN, with me and not accurate.
Wish they would get it corrected because I was really relying on it.
Date of experience: July 29, 2017
My step daughters mom put this app on her phone and has it set to alert her phone every time my stepdaughter leaves our house and returns. It tracks everywhere we go when she is with us. NOT going to happen! Her phone will be staying at home when she is with us! She also tracks her husband! What the heck? WOW.
No privacy at all!
Date of experience: February 15, 2016
I have been on Life360 Premium for several years and I like it very much until I need to make a change. I have sent 3 emails (the only support I can find) over 3 days and have not received any kind of answer. Not sure there are any real people there.
Date of experience: March 8, 2017
We have a bee driver who isn't always honest. We use the app to make sure he is where he is supposed to be, and he has signed a contract to abide by the rules due to past bad choices. We feel reasonably assured that he is following the rules to drive the vehicle we bought for his use. He doesn't need more freedom; he needs boundaries. This app is helping us make sure our son is safe as he finished growing up. We are REAL parents with normal rules.
Date of experience: December 18, 2020
I am now living in my workshop, I have been accusing my wife of having an affair, the app has caused nothing but trouble showing wrong locations, my children are upset and I am currently on anti depressants, do not use this app
Date of experience: June 30, 2019
90% of the reviews on here are from thirsty teenagers that want to go out and lose their virginities without their parents knowing. 9% are from bots. 1% are from people with really bad internet or old phones that have awful GPS systems.
Date of experience: September 19, 2019
We have Life 360 premium. A lot of the time, we can't locate our family members. It's a bummer because that's why we paid the subscription fee. We hit update, and the update circle goes around and around for 5 minutes and finally reports that the person's location cannot be determined. Why can't it at least notify the other person that someone is trying to locate them. When it works, it's great. I can't condemn it completely. I wouldn't recommend it, however.
Date of experience: August 1, 2015
Most on here are correct. It is very slow in keeping up with movement. There are times that it is hours behind. But there are also times it's only minutes behind. It gets frustrating sometimes but for the most part I like it. I use it everyday. It tells me the vicinity my kids are in at least. It's rare that you ever need the exact address. I know when my kids are at their friends or school or the mall etc. It's way better than not having anything at all. I have to tell my kids to log back on about twice a month too but still worth having.
Date of experience: April 29, 2015
Wife thought this would be a great Iphone 6s app for the family. Life 360 continually shows me at addresses I have never been to at times when I have been at home or work. When traveling to and from my work place (2 hours away) it often shows me stopping for long periods of time miles off of the interstate. I am tech savvy and was easily able to set up the app so I am not the root cause of the inaccuracies.
Date of experience: October 2, 2015
This app sucks! I recently installed the app and created my family circle. I was so excited to set it up and feel safer knowing where my kids are. This morning I received a notification that my son left school and was traveling west along a major highway. I hopped in my car and followed the directions to his location which led me to the middle of a cornfield. You can imagine my concern and the various thoughts going through my mind! I contacted the school and confirmed he was still at school and had never left the building. Thank GOD! I checked online and found reviews with the same type of issue over and over again. When purchasing the app the review looked great. And i tried to add a review based on today's incident and it wouldn't let me. Stay away from this app! It is horribly unreliable!:-(
Date of experience: August 17, 2017
This app almost made me think my husband was cheating on me going to one house to another when he goes to work. I about lost it. Yeahhh he broke his phone yelling at me saying why do I believe a stupid app and not him.
Date of experience: February 3, 2019
Both my children who I have on this app were in a car accident where airbags deployed… (sane event) neither registered as being in a crash and yes crash detection was on. Another accident where no crash notified also. Contacted customer service, minimal response and is being escalated. BS. There original response not all incidences may register. Ummm this was a crash where the car was totaled and airbags deployed. Short of dropping off a cliff what type of accident would register. I should get my upgraded expense refunded. Horrible. And customer service equally horrible.
Products used:
The tracking app upgraded with crash detection
Date of experience: April 21, 2022
This app is pathetic. The only reason for people to use such a sick resource is to manipulate. Your kids will get there just fine, folks. And for the couples who use this, you can call and say you got there fine. Learn to trust each other its not that hard.
Date of experience: June 23, 2017
My family all had life 360 on our phones. Until one morning while I was at work. I noticed my wife had been blowing up my phone for the past hour... wondering why the heck I had left work and was at a residence in a nearby town. Fortunately I saw the messages while it was still saying I was gone. I video chatted with her from work to prove the app was full of crapp. Yeah... we're done. Wiped it off my phone.
Date of experience: June 11, 2019
You. As a adult of one kid or more. Have been their age. Let them have their fun. Let them learn through experiences how do you think it's makes them feel. How do you expect them to talk to you bout things if your watching their every move. This doesn't create trust or boundaries but instead your creating children how to be sneaky and how to break the rules even more. Build trust with your kids not break it apart.
Date of experience: March 16, 2020
Has completely ruined my relationship with my parents because it shows me at random locations in the middle of the night when I was in my bed all night. I don't recommend this app to anyone who actually wants to maintain a relationship with their family.
Date of experience: May 6, 2020
My partner was 50 miles away from where 360 said he was, performing a play, his phone with him. 360 showed him 50 miles away for three hours during the play. Then there was a seven minute trip to travel 50 miles, and his correct location has shown since. This makes no sense.
Date of experience: June 16, 2016
This app is awesome when working... however more times then not LATELY the app is so inaccurate. I will not update for hours even is you are in it. And it will tell you that "Location Permission Shut Off' but we haven't changed any settings on our phn. And it will turn on again overnight. I really wish you could get this app to work like it did when it first came out.
Date of experience: July 11, 2018
This stupid app is causing me so many freaking problems, it says I leave work and I don't leave until my shift is over... It's causing my fiance and I to fight because he thinks I'm secretly seeing someone else while at work. Not cool at all. I'm a faithful woman and I'm not cheating on my husband to be. This app is a joke
Date of experience: July 21, 2017
#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.
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