• Life360

Life360

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Overview

Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 110th among Parenting sites.

  • Service
    55
  • Value
    49
  • Shipping
    28
  • Returns
    27
  • Quality
    52
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
32
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How would you rate Life360?
Top Positive Review

“Great service experience”

Cherry B.
5/13/24

Technical team answers promptly, kind and professional, the monitoring features work great!Good and extra ordinary service. I highly recommend this software and with the special supports of a1techwise.com I was able to monitor my suspected cheating husband's phone activities from chats, calls, emails gallery and all my partners phone activities remotely without suspicious thanks

Top Critical Review

“I have canceled this program, it wasn't need, unsatisfactory is the successful cancelation letter”

Shelly R.
7/24/24

Hide behind the app, never communicate with customers, drag it on to a worse nightmare of your day getting lost documents is a zoo

Reviews (510)

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life 360 (56) customer service (22)
Thumbnail of user maries130
Minnesota
1 review
17 helpful votes
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October 10th, 2017

Like many other reviews, the app worked well for us in the beginning and now is proving to be inaccurate. And, tech support is non existent. What alternative app are people using or suggesting?

Thumbnail of user wadeh117
Texas
1 review
0 helpful votes
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August 25th, 2021

Had my girlfriend in a panic attack as I had went to bed and showed I was 102 miles away for 2 hours then came back. This is trash and someone is gonna answer

Tip for consumers:
Stay away from this piece of trash app. They just start billing you for a gold membership and give you a endless run around to cancel. Also will say your places your not.

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Thumbnail of user richj61
Illinois
1 review
4 helpful votes
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August 10th, 2019

I have the free version. I never look at history so don't know problems rthere. Overall I like the app. It shows the right location on map but frequently says it is not the correct address for that location. I prefer using satalite view. Not all the apps have that. I did find that Find My Friend is more accurate with address info but I don't like the presentation. Life360 works for me. I have on mine and wifes phones. Android Phones. Maybe that has something to do with how well it works. We are elderly and if wife is in trouble I want to be able to find her. Also we track each other on occasion to detemine when we will be home. Has been pretthy accurate. Used for 2 years.

Thumbnail of user mistyd20
Wisconsin
1 review
24 helpful votes
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August 8th, 2019

This app is unreliable and blatantly shows false information to a point its shattered a relationship I've worked several months to establish. It shows me leaving my home and going to a home almost nightly! I DO NOT EVEN LEAVE MY HOUSE

Thumbnail of user bitagorh
GB
1 review
3 helpful votes
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November 19th, 2018

Finding an appropriate way to discover about infidelity and still maintain the dignity in a relationship is key.
ITECHSPYWARE at GMAIL dot COM is the right path If you have doubts about a cheating spouse or an unfaithful partner.
They offer a reputable mobile hacking service, which include WhatsApp Hack, Facebook hack, sms and call logs, retrieve deleted files and chat history.

Thumbnail of user ronab7
Canada
1 review
3 helpful votes
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March 19th, 2020

Because if this app my friend will never be able to get a break from her borderline abusive parent. This app has taken away all freedom and it makes toxic relationships even more fkn toxic

Thumbnail of user tomm1067
California
1 review
20 helpful votes
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March 27th, 2016

THIS APP HAS CAUSED NOTHING BUT GREAT PAIN FOR ME AND THE LADY I LOVE! THE APP WAS PLACED ON OUR PHONE SO SHE COULD HAVE PEACE OF MIND. IN THE COURSE OF ONE YEAR IT HAS DESTROYED US. THE RELIABILITY OF TIMES AND LOCATION IS COMPLETLY MISLEADING. I REALLY DO BELIEVE THIS APP IS PATHETIC, EVEN IF THIS APP IS FREE OF CHARGE YOU WOULD THINK THE " DEVELOPER " WOULD WANT TO PUT FORTH A QUALITY PRODUCT. A PRODUCT THAT WOULD ENABLE A CUSTOMER TO PURCHASE UPGRADES WITH OUT HESITATION. I WILL NEVER RECOMMEND IT TO A SINGLE PERSON. IT IS NO MORE THAN A CATALYST FOR DESTRUCTION.

Thumbnail of user mariad274
Maryland
1 review
10 helpful votes
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April 13th, 2019

I have used life360 for over 2 years and although it often was slightly inaccurate, today it made us so using it! I attempted to use life 360 with my teenage son as he was working in a place that he wasn't familiar with and needed to be sure I could help him find directions if needed. We had some personal issues that warranted us having an app like this to help him out. The app notified me he had left work and was traveling north, an hour away from our home. I tried calling him but since he was working, he did not have his phone and didn't answer. The location kept moving north as if he was driving. Needless to say, we as parents were afraid there was something wrong after 12 unanswered calls and life360 showing he was still moving north on the interstate. Being that his father is a police officer, he drove to our son's work to see if he was there and fortunately he was. The app was completely inaccurate and caused terrible stress in our lives. We will definitely NEVER use it again and be sure to tell all of our contacts the same. We are so disappointed we trusted it but grateful all is well with our son.

Thumbnail of user laurend197
Kentucky
1 review
10 helpful votes
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March 3rd, 2020

Some random guy off Facebook tracked my daughters life 360 from Tennessee & came all the way to Texas to see her! He was 35 years old she's 10! I hate life 360 delete delete delete. Hackers!

Thumbnail of user garyk284
Spain
1 review
0 helpful votes
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October 26th, 2019

Life360 This app was recommended by another parent at the bus stop, and at first - I thought it was a great idea. Nope! Within the first week or so of use, the app began sending me notifications that my daughter had left school, showing that she moved about 2.5 miles across the main road to a different school. I was not sure what to think, but I hesitated on calling because she did have an event coming up with band, so I thought maybe the date was changed... a couple hours went by, and my worries increased, so I called her school. She never left! I was so embarrassed - why would I trust an application to give me accurate information?! After sending a message to Contact This App, I received an email, a really long email, explaining that it was a "bounce out." The app had the tendency to lose data/connection, and jump to a nearby cell tower, which can relocate the circle member away from their last known location. Verified Customer Order No: *******. This "bounce out" happened three more times within the next two weeks. We only had three members within the family circle, and it was always my daughter, the alerts would pop up on my screen, showing me she left the school! No no no, not what one expects from a location application. Improve the technology so that "bounce outs" never happen.My Cousin recommend Mounthackteam phone Spy App to me and this gives full accurate information about my family and ease my worries. So I also recommend Mounthackteam phone Spy App.
(Email: Mounthackteam@ gmail. Com

Tip for consumers:
Life360 is not working only waste my money on this

Service
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Quality
Thumbnail of user kkt5
Illinois
1 review
2 helpful votes
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March 15th, 2020

Glitchy and too many flaws. This app violates all sense of privacy for young people and gives parents a good like sense of power over there children, not allowing trust to be earned.

Thumbnail of user juang169
California
1 review
7 helpful votes
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April 7th, 2019

This app keeps showing that I'm in a different location or moving and driving around when I'm at work. My husband does not believe me. This app is gaving so many problems.

Thumbnail of user jens347
Texas
1 review
3 helpful votes
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July 10th, 2017

When my son started driving, I was apprehensive like any other concerned parent. When I was told by a family friend about your app, I immediately downloaded it. Upon looking into the features, especially the crash detection, I felt it necessary to pay the yearly $69.99 for peace of mind. Since then, I have been nothing short of disappointed.

The app is constantly giving false information; saying my son had left a certain place when indeed he has not and his number has been strangely deleted from time to time from the app. In another upsetting situation, my son was involved in an accident just over a week ago. From my understanding, your app is supposed to detect a crash, call the driver and if there is no response, I would be the next in line to receive a call from your company. None of this was the case when my son slammed into a guardrail! Then today he called me frantically to tell me not to worry because there was not a crash, yet his crash detection enabled on his phone.

I don't understand the constant problems and I am very unhappy with the services I have paid for. I am even more upset when there is no other way to reach your company other than what you, on your website say, is only by email or "plain old snail mail." What legitimate company does not have a telephone contact? Don't waste your money- I have requested a full refund!

Thumbnail of user channyw
California
1 review
1 helpful vote
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April 2nd, 2019

I love knowing where my kids are and it even tells me when my kids get to and from the bus stop. Speed limit is a bit off but is accurate for the most part. :)

Thumbnail of user kenk427
Illinois
1 review
1 helpful vote
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May 22nd, 2021

I've tried life 360 twice now and must say the original install was on an S10 Samsung phone and within minutes 60% of my battery power was depleted. For my new S21 When I Install the app saying deal on my S21I went from 77% down 215% within minutes of my phone became agitatedly hot this app is a ruin.

Thumbnail of user maried725
Georgia
1 review
0 helpful votes
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June 3rd, 2021

Scams i never received my son picture since March and charge my credit card when I called the lady who cone to my house she said dont have nothing to do with

Tip for consumers:
I need my refund

Shipping
Thumbnail of user angelam856
Massachusetts
1 review
6 helpful votes
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June 25th, 2020

It is the worst app you could possibly put out there. It causes horrible family issues and is straight up the most unuseful thing ever. Take it down please. Thanks. 0/10 stars.

Thumbnail of user tracyh59
Arizona
1 review
22 helpful votes
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August 26th, 2015

The other night I was in bed with my husband. The next day it showed me 7 miles down the road and gone for 30 minutes. Now he doesn't believe I was here with him the whole time and we are separated

Thumbnail of user franm9
Illinois
1 review
23 helpful votes
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April 23rd, 2016

My sister sent me an invitation to join the life360 app so that we could keep track of each other. The constant messages about my sister, and even her husband's whereabouts (which I never wanted to know, and it feels like i"m intruding on his life.), were so frustrating that I deleted the app. It will not stop sending me several (many) email's every day about my sister and her husband arriving home or at work, despite the fact that I have DELETED THE APP!. There is nothing on the email except their locations, where they are, no unsubscribe button, nothing. I am frustrated beyond words. I signed into the app on my laptop computer to try to yet delete it again. It doesn't show up on my APP's, or my searches, but yet remains a constant nuisance and apparently I"m locked in. I couldn't be more frustrated. This is the only app I have ever truly regretted getting and if anyone knows how to delete it, please help. If I could give no stars I would. If I could write a more negative review, I would. It isn't right that on the page of this Life360 app they give you every possible choice EXCEPT to delete it. Infuriating.

Thumbnail of user constatyleenn
Mauritius
1 review
0 helpful votes
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December 31st, 2018

The app isn't the best... looking for accurate information on location GPS, texts messages, phone call logs history and its audio conversations, i used a hacker
" SOLIDARITY HACKER at GMAIL.COM "
Well as unrestricted access to all mobile apps located and operating on any target's phone Including but not limited to WhatsApp Facebook messenger Snapchat Instagram Viber kik and all other Apps located and operating on the target's phone.
With the services of the mobile phone Spy expert, I had access within 24 hours after initiating contact with the hacker. I'll advice anyone looking for a reliable mobile phone hacker to know what you other half or child of keeping behind you... use a reliable Spy
" Solidarity Hacker (AT) gmail (.) com "

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Thumbnail of user genv
New York
1 review
7 helpful votes
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June 2nd, 2019

It showed my daughter was in a forest. When I went to the location it was a broken down shed with a clown head in front. We started a search only to find my daughter was in school and never left. Please DO NOT TRUST THIS APP!

Thumbnail of user rosemarys19
North Carolina
1 review
4 helpful votes
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October 23rd, 2017

I had this up and running for months, then nothing, tech support, worked for a bit, not after several more months... just sick of it! Brought us in and now nothing but a maintenance nightmare!

Thumbnail of user duncanj4
Georgia
1 review
24 helpful votes
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August 11th, 2014

My wife installed this app on my phone, now every time im with my babies mama she comes bustin through tha doe and $#*!s everything up, how do I get this $#*! off my phone

Thumbnail of user noosratr
New Mexico
1 review
0 helpful votes
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February 26th, 2020

This $#*! is terrible. This app is the WORST tracking app ever. It's accurate to give you a sense of an idea on where a person is for the most part but just an IDEA. It is in no way accurate at all and SO MANY PEOPLE ON THIS APP SAY THE SAME, PARENTS TRACKING THEIR KIDS AND PEOPLE IN RELATIONSHIPS ALIKE. I hate this app and it ruins relationships. The app told me I walked from someone's house to my own home and parked in a water tower field behind my house when that clearly isn't accurate and my boyfriend was accusing me of being with someone when I was actually alone. It was only supposed to be a 1 minute drive and told me it was a 9 minute walk when I was actually driving. I used this app to see where my mom was and it's good to have an IDEA on where someone is but if you want to track your boyfriend or husband, this is NOT the app to download. It's terrible. Honestly. Find another app or invest in something expensive to track your kid or significant other. 0 stars.

Thumbnail of user mayat24
Maya T.
New York
1 review
10 helpful votes
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August 22nd, 2019

If I could put 0, I would. This app is inaccurate. According to this app my husband and his car were underwater. My daughter is always outside, a few blocks from home when she's right next to me.

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About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

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