• Life360

Life360

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Overview

Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 110th among Parenting sites.

  • Service
    55
  • Value
    49
  • Shipping
    28
  • Returns
    27
  • Quality
    52
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
32
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How would you rate Life360?
Top Positive Review

“Great service experience”

Cherry B.
5/13/24

Technical team answers promptly, kind and professional, the monitoring features work great!Good and extra ordinary service. I highly recommend this software and with the special supports of a1techwise.com I was able to monitor my suspected cheating husband's phone activities from chats, calls, emails gallery and all my partners phone activities remotely without suspicious thanks

Top Critical Review

“I have canceled this program, it wasn't need, unsatisfactory is the successful cancelation letter”

Shelly R.
7/24/24

Hide behind the app, never communicate with customers, drag it on to a worse nightmare of your day getting lost documents is a zoo

Reviews (510)

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Reviews that mention popular keywords

life 360 (56) customer service (22)
Thumbnail of user ronalds410
GB
1 review
2 helpful votes
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April 14th, 2019

My wife was at work 2miles away said she was in London 500 miles away load of carp don't pay for this $#*!

Thumbnail of user leahm154
Oregon
1 review
0 helpful votes
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March 27th, 2020

Love this app! It allows me to make sure my kids are safe and where they are supposed to be. My husband as well.

Thumbnail of user thomask1911
Ohio
1 review
0 helpful votes
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December 20th, 2022

If i could leave no stars i would. Do not get do not use. Messes up constantly. Tired of it. Find different app

Service
Value
Shipping
Returns
Quality
Thumbnail of user joeb1285
Texas
2 reviews
1 helpful vote
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March 12th, 2020

Disappointed in the app it was not accurate and it can have people watching you if not used properly which is not good.

Thumbnail of user carlyo10
California
1 review
5 helpful votes
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March 20th, 2020

They are taking your information and giving it to the government. Kids should be able to live their life and not be afraid.

Thumbnail of user jackiea113
GB
1 review
0 helpful votes
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April 25th, 2020

Great app. I don't use it to track my children but it gives me great piece of mind just in case I have to if I can't get hold of them etc.

Thumbnail of user rachels500
Florida
1 review
1 helpful vote
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March 25th, 2020

This app is not good and it takes away peoples privacy and lets parents just stalk us and not have any freedom

Thumbnail of user meh11
GB
1 review
0 helpful votes
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June 28th, 2019

Unreliable and inaccurate.
Used to be constantly up to date but does not work now.
Nothing more to say, but have to use 100+ characters.

Thumbnail of user karenm1774
California
1 review
1 helpful vote
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April 22nd, 2020

I like the fact that my husband can find me if I break down. I feel very secure, knowing I have this on my phone!

Thumbnail of user bryanh65
Colorado
1 review
2 helpful votes
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August 26th, 2015

I love this app. My wife and I use it daily to keep up with our kids. Some days, it is a little slow to catch up, but it is a great idea.

Thumbnail of user masonb65
Texas
1 review
0 helpful votes
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March 13th, 2020

Glitches, forces you to buy certain effects, any information you enter into it-email, phone, location is now availiable for them to sell

Thumbnail of user nopen27
Washington
1 review
1 helpful vote
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April 20th, 2020

It ruins relationships and is and extreme invasion of privacy. The use of this app is a horrible thing to do

Thumbnail of user edwardl348
Malaysia
1 review
1 helpful vote
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August 28th, 2020

Alway can locate the members and the pin didn't move even members moved to somewhere …………………………………..

Thumbnail of user rebeccao53
GB
1 review
2 helpful votes
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November 23rd, 2018

Avoid. It doesn't work. Do not upgrade. Total rip-off.
It gives wrong locations. Doesn't update. Pointless.

Thumbnail of user ph165
Ohio
1 review
1 helpful vote
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November 4th, 2022

$#*! app does not do as advertised. Cannot be on more than one circle... locations do not work. DO NOT USE

Service
Value
Shipping
Returns
Quality
Thumbnail of user gabbyr10
Florida
1 review
3 helpful votes
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April 28th, 2020

Because i don't have any freedom and it needs to go. And it builds up no trust between me and my parents. So it needs to go.

Thumbnail of user hemantv
New Jersey
1 review
3 helpful votes
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October 21st, 2016

App sucks. It showed that I left my home at 1.09 am and returned at 1.18 am. Again showed that I left at 3.19 am and returned 3.36 am

Thumbnail of user bobs1108
Arizona
1 review
2 helpful votes
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March 14th, 2020

It will create more problems. Honestly don't get it. Don't do it. It will make your kids rebellious and resent you.

Thumbnail of user avrons
GB
1 review
1 helpful vote
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May 7th, 2020

Do not bother with this app. Absolutely rubbish. Does not locate people! Does not do what is says it does!

Thumbnail of user kj371
Virginia
1 review
1 helpful vote
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June 2nd, 2020

This app actually induces depression on teens and whoever created it is a terrible person with no respect for privacy.

Thumbnail of user cheric6
Massachusetts
1 review
6 helpful votes
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August 12th, 2015

Keeps sending family members false panic alerts saying someone needs help when we're not using phone

Thumbnail of user kjf5
Kansas
1 review
0 helpful votes
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March 27th, 2020

Love Life360! Best app ever! Monitor my family to ensure safe arrivals go school and work! Highly recommend especially if you have teen drivers

Thumbnail of user maddiem26
Iowa
1 review
1 helpful vote
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March 14th, 2020

Life360 sells your location data to pretty much whoever wants it
This includes car insurance companies that can charge you more for unsafe driving

Thumbnail of user suelym
Brazil
1 review
0 helpful votes
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April 25th, 2020

The app allows you to locate a person in an emergency situation and increases security for families members

Thumbnail of user maes71
North Carolina
1 review
0 helpful votes
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September 18th, 2022

It use to be accurate, now I can be in North Carolina and it's showing that I'm at my parent's which are in South Carolina. Need to check on that.

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About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

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