• Life360

Life360

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Overview

Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 110th among Parenting sites.

  • Service
    55
  • Value
    49
  • Shipping
    28
  • Returns
    27
  • Quality
    52
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
32
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How would you rate Life360?
Top Positive Review

“Great service experience”

Cherry B.
5/13/24

Technical team answers promptly, kind and professional, the monitoring features work great!Good and extra ordinary service. I highly recommend this software and with the special supports of a1techwise.com I was able to monitor my suspected cheating husband's phone activities from chats, calls, emails gallery and all my partners phone activities remotely without suspicious thanks

Top Critical Review

“I have canceled this program, it wasn't need, unsatisfactory is the successful cancelation letter”

Shelly R.
7/24/24

Hide behind the app, never communicate with customers, drag it on to a worse nightmare of your day getting lost documents is a zoo

Reviews (510)

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life 360 (56) customer service (22)
Thumbnail of user rylans5
Minnesota
1 review
1 helpful vote
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March 21st, 2020

It was working fine then I got a new phone (still iPhone) it kept telling me my child had no network connection or phone was off when it wasn't.

Thumbnail of user cr572
Australia
1 review
0 helpful votes
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April 27th, 2023

It dosnt update so it's un reliable, it was very good a few years ago but now it just stalls for an hour or so

Service
Quality
Thumbnail of user adk7
Illinois
1 review
0 helpful votes
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June 24th, 2023

Don't download it's not recommended. It's not about safety anymore. TERRIBLE APP! You can get hacked

Thumbnail of user reesee11
Nebraska
1 review
2 helpful votes
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April 14th, 2020

This app is way to micro managing and will ruin trust with your child. Your child won't trust you and vise versa.

Thumbnail of user ooopo
South Carolina
1 review
3 helpful votes
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July 22nd, 2018

It is a very gay $#*!ing app no one likes it and kids hate it it should be destroyed I can be tracked wherever and it is very unacurate

Thumbnail of user gemmab30
GB
1 review
1 helpful vote
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October 29th, 2019

Never can locate any off my kids which puts u in utter panic, useless tells me she just left somewhere when they've already been home 2hrs

Thumbnail of user maggieb42
New Jersey
1 review
9 helpful votes
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September 26th, 2017

I am beside myself with this app and its miserable technical and customer support. I purchased the app when my granddaughter started driving. It was fine for the longest time with the exception of false alerts on phone usage. Three months ago it was alerting on speeds over 90 mph while my granddaughter was sitting at home beside her mother. Shortly after that, the location started becoming totally inaccuate at times. Complaints resulted in either no response or automated responses to read FAQ's none of which were related to my questions. I should say I bought the premium app so I would be alerted if an accident should happen. It did, the car was totalled and there was no alert, no call to either the driver or the police, none to me as the account owner. Fortunately the accident happened on a primary road during the day. Were it to have happened at night, on a secondary road or down an embankment, she might well have died. So, it doesn't track, gives inaccurate information, doesn't alert in cases of accidents. The response I finally got was that their engineers couldn't figure out why and they offered me a refund of one months subscription. Haven't seen that yet. Top it all off, I noticed I was being double billed for a system that doesn't work as advertised. They told me to contact Apple. Apple says Life360 has me down for two subscriptions! I don't normally complain on-line when I can resolve a problem with a responsive company. You can decide if you want to spend twice the subscription cost for a product that doesnt work. Don't count on it to let you know if your child, or spouse or parent has been involved in an accident, or to alert emergency services, or even to give you accurate information. I told them I was going to post this. Surprise! No response. And to those of you who want to call off the wedding or get a divorce because someone seems to be somewhere they shouldnt be, be very careful. You could lose your loved one, too.

Thumbnail of user af79
Kansas
1 review
9 helpful votes
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June 12th, 2018

To all the parents that have this app: YOU GUYS DIDNT GET TRACKED WHEN YOU WERE IN HIGHSCHOOL AND OBVIOUSLY YALL ARENT DEAD OR MESSED UP BEYOND REPAIR BECAUSE OF IT SO WHY ARE YOU SO WORRIED ABOUT YOUR KIDS? You guys definitely wouldve hated this cuz all of you are hypocrites. All this is going to accomplish is pushing your kids farther away cuz youre showing them that you cant trust them and theyre gonna think that if their own parents cant trust them then who will? So this app is bs and every other one like it. Everyones overprotective and/or nosy as hell and its so dumb.

Thumbnail of user grahamw156
Spain
1 review
0 helpful votes
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September 19th, 2021

Does not work on the most importan person in the group and Support does not help... I have complained before mant times

Thumbnail of user marag28
Canada
1 review
1 helpful vote
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April 5th, 2020

This app is nothing but a toxic environment that puts an end to your relationship with your kids i DO NOT recommend.

Thumbnail of user candicer28
Colorado
2 reviews
21 helpful votes
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February 15th, 2020

1 week-2 kids in accidents. LIFE360 COMPLETELY FAILED to log, locate, detect crash and notify TWICE!

Thumbnail of user calim7
Missouri
1 review
3 helpful votes
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January 1st, 2017

I wouldn't use this app, the location is inaccurate and glitches and turns off. Not reliable.

Thumbnail of user glenh114
Wisconsin
1 review
0 helpful votes
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October 11th, 2020

#ghostmode. We need this ghost mode make it happen so many people are fighting for this

Thumbnail of user sadysf
Florida
1 review
1 helpful vote
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March 12th, 2020

This is a controlling and manipulative app. It doesn't connect family it breaks them apart. TRUST IS IMPORTANT

Thumbnail of user emilyc381
Minnesota
1 review
0 helpful votes
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March 13th, 2020

DON'T GET THIS APP it is tearing my family apart this is invading kids space TRUST is key i cant live knowing that the horrible app is on my phone.

Thumbnail of user michaelc205
South Carolina
2 reviews
2 helpful votes
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September 20th, 2015

You got a love it. If teenagers hate it, well then it must be working.

Thumbnail of user crazyb4
Texas
1 review
8 helpful votes
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December 29th, 2015

These reviews are awesome! Very entertaining... thanks for the app, the reviews make it worth it!

Thumbnail of user kerrym60
Wyoming
1 review
0 helpful votes
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January 5th, 2017

The location is not more accurate. That is the first thing.

Thumbnail of user jackiec232
Kentucky
1 review
2 helpful votes
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March 16th, 2020

Toxic? Yes. More toxic than literal toxic waste? Definitely. Period...

Thumbnail of user zachm63
Kentucky
1 review
0 helpful votes
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March 13th, 2020

Terrible app NEVER USE NEVER US BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS BOGUS APP

Thumbnail of user justinb111
GB
1 review
5 helpful votes
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August 4th, 2016

Don't waste your time with this. It will piss you and everyone else off

Thumbnail of user mxkmzxczm
Ohio
1 review
0 helpful votes
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May 30th, 2020

Ppfaeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenmmmmgkmfskgmskrmgksgkmesklaenglllllkkkkkkkkkkkkkkkkks

Thumbnail of user kaitlynf24
Australia
1 review
0 helpful votes
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March 15th, 2020

Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooottttttttttttttttttttttttttttttt goooookkooddddd

Thumbnail of user pedroc290
GB
1 review
0 helpful votes
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June 28th, 2022

Loud af aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

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