• Life360

Life360

Is this your business?
Write a Review

Overview

Life360 has a rating of 1.6 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Life360 most frequently mention customer service, family members, and stupid app problems. Life360 ranks 110th among Parenting sites.

  • Service
    55
  • Value
    49
  • Shipping
    28
  • Returns
    27
  • Quality
    52
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
1
Negative
1
32
See all photos
How would you rate Life360?
Top Positive Review

“Great service experience”

Cherry B.
5/13/24

Technical team answers promptly, kind and professional, the monitoring features work great!Good and extra ordinary service. I highly recommend this software and with the special supports of a1techwise.com I was able to monitor my suspected cheating husband's phone activities from chats, calls, emails gallery and all my partners phone activities remotely without suspicious thanks

Top Critical Review

“I have canceled this program, it wasn't need, unsatisfactory is the successful cancelation letter”

Shelly R.
7/24/24

Hide behind the app, never communicate with customers, drag it on to a worse nightmare of your day getting lost documents is a zoo

Reviews (510)

Rating

Timeframe

Other

Reviews that mention popular keywords

life 360 (56) customer service (22)
Thumbnail of user kayo28
Ohio
1 review
2 helpful votes
  • Send Message
April 29th, 2019

Had for 2 years, loved but now don't like, one friend stuck in route for 2 days. Tried all trouble shooting nothing worked, have to find another app, that was 4-27 about 530 pm

Thumbnail of user valarier5
Texas
1 review
0 helpful votes
  • Send Message
February 12th, 2019

Paid for upgraded feature. I need to print my history for milage for business. There is not print option or save to file option. Custoner service tells you to print screen. Really? That's not even a reasonable option. Who would make an app that has a web-based side of it and not be able to print that has to be one of the dumbest things I've heard to not put a print function. Very disappointed don't use this app if you're needing to print anything or use it for mileage or any business purposes and certainly don't pay for an upgrade.

Thumbnail of user donnan41
Texas
1 review
3 helpful votes
  • Send Message
July 12th, 2017

Had life support on Samsung Galaxy S 111 and my Granddaughter gave me her old phone Galaxy S6 keeping my same cell number. My Granddaughter is very technical savvy and she transferred everything from old phone to new phone, everything transferred fine EXCEPT "Life 360". It doesn't want to accept my phone number and do not remember password, cannot get any help from Life 360 Technical people to solve problem. Very unhappy with Life 360.

Thumbnail of user shariep
Tennessee
1 review
8 helpful votes
  • Send Message
July 31st, 2019

Do not put ur trust in this app. My husband daughter and myself have it and all 3 of us would be sitting in living room and all of sudden my husbands phone would tell my daughter and i that he left the property hes been gone 5 mins or he could be gone 5 hrs but be right there with us the whole time. We will be deleting the app cuz it said i went to walmart this morning which is 2o mins away i went maybe a mile from our house to let a friend catch a ride with her friend. My husbamd was worried to death. Its causes massive fights ones divorce comes up in and if he divorces me over thos bill crap i promise yall will have a lawsuit in ur hands. I camt imagine how many divorces u guys and google drive has caused. Shame on yall! Yall need to get this issue fixed fast.

Thumbnail of user jazmina18
Illinois
1 review
0 helpful votes
  • Send Message
August 31st, 2020

Basically i use this with my friends and it is honestly one of the best ways to keep track of each others with how things are in the world right now & just makes us feel safe!

Thumbnail of user tarar162
Canada
1 review
1 helpful vote
  • Send Message
April 4th, 2020

My teen just let me know that many kids are giving this app a low star rating so that the app is removed. They don't like their parents monitoring them.

Thumbnail of user dannim7
Pennsylvania
1 review
5 helpful votes
  • Send Message
November 9th, 2017

Problem: You can be sitting at a bar but check yourself in a a drs office, salon nearby etc. Wish I never got this app. Dangerous for relationships. Either u trust someone or u dont.

Thumbnail of user darctl
Florida
1 review
2 helpful votes
  • Send Message
September 10th, 2019

This app was recommended by another parent at the bus stop, and at first - I thought it was a great idea. Nope! Within the first week or so of use, the app began sending me notifications that my daughter had left school, showing that she moved about 2.5 miles across the main road to a different school. I was not sure what to think, but I hesitated on calling because she did have an event coming up with band, so I thought maybe the date was changed... a couple hours went by, and my worries increased, so I called her school. She never left! I was so embarrassed - why would I trust an application to give me accurate information?! After sending a message to Contact Life360, I received an email, a really long email, explaining that it was a "bounce out." The app had the tendency to lose data/connection, and jump to a nearby cell tower, which can relocate the circle member away from their last known location. This "bounce out" happened three more times within the next two weeks. We only had three members within the family circle, and it was always my daughter, the alerts would pop up on my screen, showing me she left the school! No no no, not what one expects from a location application. Improve the technology so that "bounce outs" never happen.

Thumbnail of user dorothyp74
GB
1 review
6 helpful votes
  • Send Message
June 13th, 2019

A cheater is constantly trying to cover their tracks, which gives you the immediate advantage. A stunning 10% of affairs start online, and when you factor communication methods like cell phones and social media into the equation, there's a high possibility that the evidence of cheating is already out there. You just need to know where to look. Contact: SPYFIX6 at GMAIL dot COM today to help you get the evidence you need

Thumbnail of user davec283
California
1 review
3 helpful votes
  • Send Message
September 20th, 2018

They recently switched from Google to Leaflet for map data and it SUCKS. No resolution and hardly any place labels. It's grainy and crappy. Don't waste your time.

Thumbnail of user bend290
Washington
2 reviews
3 helpful votes
  • Send Message
March 18th, 2020

This literally ruins relationships between parents and their children. Let your kids have fun once in a while. If you are using this app you should be ashamed.

Thumbnail of user kjb10
North Carolina
1 review
2 helpful votes
  • Send Message
June 2nd, 2020

Allows me to keep up with my teenage daughter due to safety concerns and the uncertainties of the world today. There is too much going on not to know where your kids are.

Thumbnail of user wb25
Minnesota
1 review
4 helpful votes
  • Send Message
February 25th, 2017

I've only started using this app. It tracked find for the first hour and now it says it can't locate my kid. Thankfully I am texting with them, but I had hoped it would do a better job.

Thumbnail of user jc721
Indiana
1 review
8 helpful votes
  • Send Message
December 12th, 2018

Got a notification in the middle of the day that my 9 year old had left school and was currently shown hanging out IN THE MIDDLE OF A RIVER. Cue heart-attack. Called the school and thankfully he was there. The app showed that he left school for an hour and a half and then returned when he had never left. I installed this app to keep track of him after school. How can I rely on it now? RIDICULOUS.

Thumbnail of user dianap541
Louisiana
1 review
1 helpful vote
  • Send Message
November 13th, 2021

I have been on this app for over a year, they offered me a free 3 day subscription to upgrade, I said ok, then decided not to purchase it, then they charge my credit card on google without my permission, I had canceled on the 2nd day. I send them proof and their email is full, then I ask for a number to call and they say they dont have one. Im still trying to get fefunded and I dont even know what they charged yet, they never sent me a price or anything saying I was upgraded. There is no proof of purchase, they never sent it because I didnt purchase. I sent a picture of the free one and it expired it says and says no active subscription.

Thumbnail of user georgeh538
Ohio
2 reviews
4 helpful votes
  • Send Message
May 15th, 2020

I have been using this app for 2 years and every time it updates my whole phone seems to freeze up at random points and turn off! Also I found out its been using up my data plan even when the app isn't being used! Horrible WOULD NOT RECOMMENDED!

Thumbnail of user feliciaj4
Florida
1 review
43 helpful votes
  • Send Message
September 22nd, 2015

It showed my husband a hour away from all during the night. He was in bed with me the entire time. It caused a lot of disturbance. How can this be corrected?

Thumbnail of user rayh86
Texas
1 review
1 helpful vote
  • Send Message
July 22nd, 2017

Still having problems this said my wife left and came Bach home 15 times while she was sitting next to me at home. I have asked them to fix this but I guess they don't care. Lousy app lousy support

Thumbnail of user gaya20
New Jersey
1 review
3 helpful votes
  • Send Message
May 5th, 2020

This app is $#*!ing $#*!ed it's an invasion of privacy & the developer should kill himself i hate u ur $#*!ing stupid and fat i hope you get $#*!ing throat cancer

Thumbnail of user charlesj138
Missouri
1 review
8 helpful votes
  • Send Message
August 3rd, 2018

I was going a solid 65 and this stupid app said I was going 107. I would give this stupid app a 0 but I am physically incapable. This app is supposed to help me watch my children and if something happens it's is supposed to see my last location. VERY INACCURATE!

Thumbnail of user sophiaa44
California
1 review
4 helpful votes
  • Send Message
December 17th, 2018

My daughters boyfriends mom has this app and so does her son. We invited her son to go out with us for the evening and when I brought the young man home his mom came out to YELL AT ME AS TO WHY I WAS DRIVING ON THE FREEWAY AT 117 MILES PER HOUR WITH **HER SON** IN MY CAR! FIRST, HER SON WAS NOT ONLY IN THE CAR BUT MY TWO DAUGHTERS WHICH I CHERISH WITH MY OWN LIFE! I WOULD **NEVER** PUT THEIR LIVES IN JEOPARDY NOR ANYONE ELSE'S! PLUS DOES SHE EVEN REALIZE HOW FAST 117 MILES PER HOUR IS? AND THEN DRIVING 80 MILES AN HOUR ON SIDE STREETS... REALLY! I WOULD PUT MORE TRUST IN SOMETHING THAT WOULD BE FEOM THE CALIFORNIA HIGHWAY PATROL THEN AN APP LIKE THIS THAT IS NOT ONLY **VERY WRONG** WITH ACCURACY BUT HAS BAD REVIEWS!

Thumbnail of user deanc96
Arkansas
1 review
2 helpful votes
  • Send Message
May 24th, 2019

This app is not accurate. It said I was driving in the 100 mph range and I was clearly doing around 70. It also says I will be places when I'm home or at work.

Thumbnail of user gk76
Minnesota
1 review
0 helpful votes
  • Send Message
March 17th, 2020

Kids on another App are revolting life 360 and think if they give a 1 star review that it will be removed as an App. Just to give some info on what is going on.

Thumbnail of user mariat355
Arizona
1 review
0 helpful votes
  • Send Message
March 21st, 2020

I have 2 teenagers that drive. This is the best app -- I feel comfortable knowing where my kids are and love that it also tracks speed. These features are free.

Thumbnail of user traceyb65
North Carolina
1 review
7 helpful votes
  • Send Message
January 19th, 2018

Even the developers have said there can be a 10mph difference from the actual speed you were going. (ex. You could be doing 45mph, and it would notify your parents that youre either doing 55mph or 35mph.) I got this app for my son, and its tearing our family apart! Stop the accusations towards your children, this app is NOT RELIABLE! DELETE!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

#1 family app created for your peace of mind. Life360 keeps millions of families and friends connected with private location sharing, messaging and driving details like phone usage, speeding, and more.

How do I know I can trust these reviews about Life360?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Life360?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business