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LifePointsReviews 744

1.7

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LifePoints Reviews Summary

LifePoints has a rating of 1.7 stars from 744 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 336th among Work At Home sites.

service
241
value
238
quality
231
This company responds to reviews on average within 2 days

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Washington
1 review
2 helpful votes
Follow Debra K.
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Lifenopoints
March 10, 2022

Not only do you spend days on end just get 10 whole dollars.
I have every checked answers now through. E mails. 100 a day. My phone. Same calls and text. I can't even leave my sound on cause they start early. Also on my Facebook ads and words with friends. All comes from these surveys. Totally frustrating deal.

Date of experience: March 10, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Debra,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Florida
1 review
0 helpful votes
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Still waiting
March 7, 2022
Updated review

After more than several emails back and forth and chats I have only received a copy of a reward paid a month ago. This is more than aggravating to have to take time to help them do their job.

Date of experience: March 7, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Gloria,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team


Joke
March 3, 2022
Previous review

Could be a good site, but it takes entirely to long to actually get the rewards you apply for. If you ever question them about rewards you will no longer be matched with any surveys. There are far better sites that dont take two weeks to pay out rewards.

Date of experience: March 3, 2022
Pennsylvania
2 reviews
7 helpful votes
Follow Erin C.
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Be very careful with this company. I was with them for years. I was with MySurvey until a few years ago and they merged into this company. I had many points accumulated when they suddenly cut me off saying that I violated their reward points. I have no idea how they came to that conclusion. Not only to close my account but to forfeit the MANY points that I had for doing these surveys! What a waste of my time. Ridiculous!

Date of experience: March 3, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Erin,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
2 helpful votes
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AVOID AT ALL COSTS
February 28, 2022

Worst survey company ever. They have a help section, but they just continually ignore you & always mark problems as solved even when they're not. They run one survey about 4 times a year called my personal diary where you record what healthcare items(toothpaste mouthwash etc) you use during a week.The rewards is 750 points, but for the past 3 + years they initially only give 580 points, meaning you have to waste your own time raising a query not ask for the missing points & when they bother to reply, ask you wait up to a month for them to look into. This despite their invite clearly offering the 750 points.Ive continually asked them to rectify for future surveys, but they just ignore you
Another gripe you complete a survey are awarded the points then a few weeks later with no prior communication they deduct points from your balance.Ive lost in excess of 200 points this way & when you raise a ticket they reply it was a blooper moments & the points were incorrectly awarded. I always challenge this BS as I keep full proof of what I've completed & ask for the survey details of the points in question, then they change & say your answers did not satisfy our criteria, so which is it? I then ask for their proof as to how their criteria was never satisfied, they NEVER answer just mark the query as solved, then ignore all future contact. They deduct what they want when they want, unethical fraudsters
They do what they want when they want & will always ignored you no matter the query, my advice don't ever sign up for this site. Customer care is never ever considered. AVOID at all costs

Date of experience: February 28, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Neal,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Canada
1 review
0 helpful votes
Follow BRIAN G.
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I have had an account with Lifepoints for quite some time, have never had any issues till today. In the last 2 weeks, I have submitted redemption requests. I received notice today that my account has been terminated and thus, they aren't going to pay me my last 2 redemption requests. I submitted an email to them requesting why I was terminated but they just say that I violated the conditions and terms but would not say How. I disagree that I violated any conditions but they have all the power, they won't say how because they know I didn't violate any conditions. Be very careful dealing with this company! Plenty of other survey companies available!

Date of experience: February 25, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Brian,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Florida
1 review
1 helpful vote
Follow Mike H.
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Beware
February 24, 2022

Spent many hours doing surveys. Once I had enough points to finally claim a reward, they suspended account and did not process reward. Said I violated rules, but said it was against policy to provide an explanation. Just not right. Avoid this survey site.

Date of experience: February 24, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Mike,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

New York
2 reviews
0 helpful votes
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It is good if you have spare time and can earn. I received a 5 dollar amazon gift card and excited to try it. Not bad and some are fun.

Date of experience: February 20, 2022
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Diana! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Florida
1 review
0 helpful votes
Follow Alan A.
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Scam
February 18, 2022

I earned my 5 bucks only to have them tell me I violated one of their policies and they wouldn't tell me what I did wrong. This companies a fraud!

Date of experience: February 18, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Alan,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Canada
1 review
8 helpful votes
Follow Jill B.
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Scam
February 18, 2022

I redeemed twice and then when I went to redeem my third reward it told me my account had been disabled. After emailing them 3 times they finally respond saying I violated terms and the evidence against me is overwhelming but won't tell me what I did. And my reward is forfeited. I thought this seemed very convienent and decided to check reviews and see that a lot of people have this issue or worse. Total scam. Wish I read the reviews before wasting my time

Date of experience: February 18, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Jill,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
3 helpful votes
Follow Clive W.
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Joined last month. Furiously did loads of surveys. Applied for some gift cards.
Then they told me I had violated their terms and conditions. My account was closed and my rewards forfeited.
This has happened to many people.
AVOID THESE SCAMMERS - they don't pay out!

Date of experience: February 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Clive,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Iowa
2 reviews
8 helpful votes
Follow Tami K.
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Be weary!
February 14, 2022

I used to belong to this site and thought it was great until they disabled my account and kept all my earnings! After numerous attempts to find out why they disabled me I finally got a response telling me a violated their terms and they don't have to tell me how they came up with the info nor do they have to tell me what I did! I wouldn't trust them! I spent a lot of time doing exactly what they wanted just for them to keep everything!

Date of experience: February 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Tami,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Alabama
1 review
0 helpful votes
Follow Todd H.
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Scam
February 14, 2022

After completing multiple surveys and earning points, They canceled my account and deleted my points earned. Said I violated some rule that they would not verify

Date of experience: February 14, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Todd,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

California
1 review
8 helpful votes
Follow Greta D.
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I just started doing Lifepoints survey but quickly realized that you will spend a whole many hours for measly pay. So according to this point system example 428 point to get $5.00. Will have taken 11.35 hours worth of survey questions. That means your getting paid. 44 cents per hour for taking surveys. I don't know about you but spending 11.35 hours can be put to better use. My time is worth more than. 44 cents per hour. Ridiculous!

Date of experience: February 6, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Greta,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Texas
1 review
0 helpful votes
Follow Lori B.
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Like others I was with the other 2 companies for years, when they merged, fast forward to a couple of more years. I redeemed my points out for paypal a few days ago, never received an email stating redemption had occured, completed or anything. I go to log into my account and bam, get a message stating my account has been temporarily suspended, What? No notice what so ever this was going to occur, it would have been nice to have been contacted if they felt there was a problem with my account for any reason, I will gladly help them resolve any issue they felt was going on, but nothing, just like that. Years, gone just like that...

Date of experience: February 5, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Lori,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Canada
1 review
3 helpful votes
Follow Dee L.
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I had been receiving regular surveys from Life Points up until Nov. 2021. I was in the middle of completing one of their survey diaries when, without any explanation, my account was suddenly cancelled. I contacted Life Points; the Support Team said I may have "accidentally unsubscribed" from LP. After disputing this, I was advised I could rejoin but had to use a different email account. And, "as a one-time courtesy for being a valued member of LP", they would transfer my points into my new account! New account was set up, points were eventually transferred, however, surveys have since been withheld. I contacted them again Jan 17/22 and was informed my new email address/account is in good order. As of today's date, however, still no surveys.
Guess they don't like anyone calling them out when they make mistakes.

Date of experience: January 31, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Dee,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Debjani C.
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It is genuine Review website to earn money.
Part time earning spot in your leisure time.
Easy to use, and verified top most review website where anyone can earn easily

Date of experience: January 30, 2022
Priscilla F. LifePoints Rep
over a year old

Many thanks for this great review, Debjani! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards,
The LifePoints Team

Arizona
1 review
1 helpful vote
Follow Jessica H.
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Beware! Do NOT join! This company is a fraud! As soon as you are able to accummulate enough points for a reward, they cancel your account. Has happend to friends I know too! I will be turning information in the BBB! DO NOT JOIN!

Date of experience: January 28, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Jessica,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Indonesia
1 review
0 helpful votes
Follow wirda k.
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Good app
January 28, 2022

I get my first reward in 1 week since i was registered
I, m happy for my first reward
Thank you
Hope next will be more survey in my account

Date of experience: January 28, 2022
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Wirda! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Indonesia
1 review
0 helpful votes
Follow noe o.
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Nice lifepoints
January 26, 2022

Great experiences with u lifepoints, nice polling, easy to redeem out the points. Keep the good works

Date of experience: January 25, 2022
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Noe! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

Arizona
0 reviews
3 helpful votes
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False advertising
January 20, 2022

I earned over 3000 points, but I'm not allowed to redeem for 2 months. Many requests for help ignored.

Date of experience: January 20, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Sheron,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team