I have been a member of this site for years, all the way back when it was Global Test Market. I have always taken surveys honestly and carefully, until my account was closed for no specific reason. I even contacted their support and they replied with a list of "possible reasons" for my account being suspended, but no specific reason or the chance to correct what I was supposedly doing wrong. Thus, taking all the points I earned.
I'm seeing there are a lot of reviews here almost identical to what happened to me. This sort of thing never happened with Global Test Market. Whoever runs this site now are using some questionable bait and switch like business practices.
I'm reporting these guys to the FTC and if this happened to you, I'd suggest you do the same. This is the FTC website:
https://reportfraud.ftc.gov/#/
Lifepoints popped up some little time ago & despite slowness of page loading, provides an interesting addition to my portfolio of survey opportunities. Recent improvements to the opening page & details further enhance this. Points redemption also appears to have improved, so overall, 4 stars or eight out of ten. Thank you.
There is always a problem when withdrawing money. My order was canceled. Now I don't even have hope that my money will come. If they get better by eating other people's hard work, then yes. Nothing. My hard work has gone down the drain. The result of ignoring the bad comments made by people came out today with me too. Maybe those who don't get money are also hurt like me and made bad comments here. At least you should have given the money everyone hard work.and then you can band the accounts no problem then. There is another survey sites i am an old membership of that and i have made over 200$ and I'm happy with that no more lifepoints never
Hi Samiksha
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
Had an account with them for a few years. Luckily I didn't wait till I had a lot of points before I cashed out, thankfully. They cancelled my account with no warning due to overwhelming evidence of not following t & c's. They owed me money but I couldn't access it. They said the money was forfeited. Absolutely disgusting. Looks like I'm far from being the first this has happened too. Avoid!
Hi Bronwyn,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I have been a member of this site since it was Globaltestmarket which has been about 10 years. My Mom had a stroke last year so I have been busy taking care of her. I had accumulated over ******* life points over the years and given that we could really use the money right now I decided to redeem it. I went to sign in and it said my account was temporarily unavailable and to contact the help desk. I contacted them and received and email back that said."The information provided during the registration process did not pass some security checks we perform"What does that even mean? I've been a member for years and suddenly it's terminated and I lose all the points I've worked hard for. Word to the wise stay far far away from this site. After reading these reviews it's obvious I'm not the only one who's been scammed. Just wish I had been smart enough to cash out. But I guess I trusted too much. Shame.
Hi Justine,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
People please be careful. This site is SCAM.
I was completing surveys for over a month and once i asked for a payout they immediately banned my account.
Once i mailed them to explain me the reason they said i violated some imaginary rules.
Please be careful once again try them to me convinced, you will remember me in the payout!
Hi Vasileois,
We're sorry that you are currently unable to access your account with LifePoints.
There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-
If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.
Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
I have been a member of lifepoints and it's previous incarnations for many years and it is one of my favorites. Plenty of survey opportunities to participate in and easy to navigate. They do charge £1.50 admin fee when cashing out though which others do not although the payout threshold is low at £10
I been with life points for a while now. The past 2 months I've been trying to redeem my points but it's not letting me. They said there's a glitch and that they're working on it and it's affected every member. This has been goin on now for just over 2 months. If anyone with life points can give extra info on this would gladly be happy.
Hi Mark,
We're sorry that you haven't had the most positive experience with LifePoints.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
Kind regards,
The LifePoints Team
Have been with lifepoints for such a long time and have always redeemed regularly. Spend s lot of time doing the right thing with my responses and even though their surveys let you finish and then don't reward you I have still stuck with them. There is no reward for loyalty with these people. They have cancelled my account with no good reason just a generic email. They won't respond back with any evidence as to why. They owe me at least $100 in rewards and won't pay up. Don't bother, this is almost criminal activity and I will be taking it further, with the relevant authorities. These guys must be held to account for their behaviour.
Hi Vicki,
We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.
If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team
The app is lame, you get 40¢ surveys and 30¢ for stupid questionnaires. When you do get big surveys like $7.50 an hour then you're never paid. Just emailed today about the 9 places I visited and wasted gas on and got called a whole lot of nasty things plus a liar of all things. This is the most unpridictable and unprofessional business/organization I've dealt with. Please don't waste your time like me.
Answer: I don't think anyone has the answer for that one. There are a lot of us in the same boat. You can email 'Emma' but I wouldn't hold your breath for a reply. Just advise anyone thinking of joining My Survey not to bother.
Answer: It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
Answer: I never felt this as a scam since I have already recieved my gift cards in a short span of time.
Answer: Typically it may take upto 5 days for the PayPal to transfer the amount to your account. One thing you have to note that the e-mail for the LifePoints account and PayPal account should be the same, which I faced due to which some delay happened to me.
LifePoints has a rating of 2.1 stars from 727 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.
Hi Derick,
We're sorry that you are currently unable to access your account with LifePoints.
We have successfully locate your original ticket and we have contacted our team to take another closer look at your account.
Once we have a resolution from the relevant department we will get in touch with you via the original ticket.
We hope that we can welcome you back to the LifePoints Community soon.
Kind regards,
The LifePoints Team