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Lighting Supply

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Steve H.
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On the product page, I'd click in the quantity box, but it wouldn't show whatever number I typed, but it would reflect it in checkout. In checkout, if I tried to change the quantity, it would not change at all, even after clicking on update

Date of experience: March 21, 2016
patricia g.
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Quick and painless!The personnel I dealt with at lightingsupply were very helpful, pleasant and courteous and I am pleased with the products that I purchased. I highly recommend this excellent company.

Date of experience: December 7, 2014
Jim O.
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Checkout is a little clunky
January 27, 2015

Checkout is a little clunky. Hope the service after the sale is good!
After receiving the goods I was very satisfied with the service! I will continue to do business with lightingsupply in the future and would recommend the site.

Date of experience: January 27, 2015
Massachusetts
1 review
1 helpful vote
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Return item
July 23, 2021

Lighting supply doesnt have free return. I pay more for the return than for the item itself. I would never buy anything again from them.

Date of experience: July 23, 2021
Scott E.
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I was a little surprised by the surcharge on the shipping of the item, it wasn't mentioned until I added the item to my cart. I understand the need for it. Otherwise, I am pleased with the transaction

Date of experience: October 29, 2019
William a.
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We are so happy we found your website as we are a lighting retrofit company and we have been searching for a company we are comfotable working with. Your website made it easy to find what we were looking for and checkout was easy.

Date of experience: March 10, 2018
jWayne D.
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Very happy with lighting purchase.The Light works perfectly and I would reccomend it to any one wanting a light to light up the peir fishing area. Price was very good compared to others I had checked on.The shipping was great.

Date of experience: September 19, 2015
Steven M.
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Good selection of hard to find items. You should offer free shipping however for quantity purchases. Order arrived today, 6/8, a day ahead of the expected receipt date which was sent to me but it SURE TOOK FOREVER for you to ship! Your staff was very helpful in confirming my order which had an erroneous shipping address (the order was cancelled and redone with the correct address) so my only problem was the length of time it took to ship my order.

Date of experience: June 8, 2019
Ron S.
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Simple and easy ordering process
October 14, 2019

Simple and easy ordering process. If product is as advertised when received I'll be happy. (later) When order arrived 6 of the bulbs were broken and all were the wrong size. The photo in the ad showed a smaller bulb than the ones I received, however; Ms. Johnson at Lighting Supply gave me a complete, quick refund without any hassle and told me how to get the bulbs I needed. She also said they would correct the ad photo. GREAT COMPANY focused on CUSTOMER satisfaction! I'm ordering more bulbs because I know LS will TREAT ME RIGHT. Well done - A+++

Date of experience: October 14, 2019
David L.
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I received all the items however, one of the items was damaged. Looks like the box was damaged prior to delivery. Two of the items were defective in that they were lopsided and couldn't be installed correctly. I've started an RMA and will be returning 3 items. Customer support (chat) was helpful in helping me get that set up.

Date of experience: July 8, 2019
Anonymous K.
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Finding the correct product was great
August 23, 2020

Finding the correct product was great - far better than most online stores - but checkout was a little glitchy: I had to check "ship to a different address", then uncheck it, then check it again in order for the form for the shipping address to load on the page.

Date of experience: August 23, 2020
Rosanne X.
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I received my order the day after I placed it, in less than 24 hrs. And my card wasn't charged until 2 days after ai placed my order. The bulbs I ordered were unique, hard to find in my area, and expensive. Lightingsupply was 50% less expensive!

Date of experience: June 25, 2013
obie N.
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I do have a question
April 15, 2015

I do have a question. On my print out order page, it showed my discount of 16.80.
But on the packing slip, it showed a higher total because there wasn't the discount there.
Did I or did I not get the discount.
Order # *******

Regards,
Obie

Date of experience: April 15, 2015
Maine
1 review
0 helpful votes
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Good
December 5, 2022

Difficult time finding wedge base bulbs until I found Lighting Supply. Had tried Lowes, Home Depot and hardware stores.

Date of experience: December 3, 2022
Jose A.
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Lucky I found this product
June 17, 2020

Lucky I found this product. I was hoping this particular type of product was somewhere, just couldn't locate locally or online and then I accidentally bumped into it from LightingSupply. Looking forward to getting it. Easy online experience!

Date of experience: June 17, 2020
Alan G.
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The best part was being able to find two products in particular that other suppliers claimed to be unavailable or non-existent. Your prices are very reasonable.

Date of experience: August 20, 2013
Wendy H.
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More user friendly for individual customers than I expected. Thanks for making it convenient! After delivery: packing was great-enough to protect the most delicate bulbs.

Date of experience: June 20, 2013
Gary B.
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With a small congregation, we must always bear in mind what we are spending. I have not found these replacement bulbs cheaper anywhere else, locally or online.

Date of experience: November 4, 2015
Robb M.
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I would have given you five stars if you had responded to my email regarding us being a tax-exempt non-profit.

Great value and product arrived ahead of schedule.

Date of experience: June 27, 2017
Robert P.
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Found what I was looking for right away
September 11, 2016

Found what I was looking for right away. Web site easy to use. Everything arrived in tact and ahead of time. Will highly recommend your company and products to family & friends. Thanks, Robert P.

Date of experience: September 11, 2016

Overview

Lighting Supply has a rating of 4.3 stars from 4,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.

service
15
value
15
shipping
15
returns
6
quality
13
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43,175 reviews