On the product page, I'd click in the quantity box, but it wouldn't show whatever number I typed, but it would reflect it in checkout. In checkout, if I tried to change the quantity, it would not change at all, even after clicking on update
Quick and painless!The personnel I dealt with at lightingsupply were very helpful, pleasant and courteous and I am pleased with the products that I purchased. I highly recommend this excellent company.
Checkout is a little clunky. Hope the service after the sale is good!
After receiving the goods I was very satisfied with the service! I will continue to do business with lightingsupply in the future and would recommend the site.
Lighting supply doesnt have free return. I pay more for the return than for the item itself. I would never buy anything again from them.
I was a little surprised by the surcharge on the shipping of the item, it wasn't mentioned until I added the item to my cart. I understand the need for it. Otherwise, I am pleased with the transaction
We are so happy we found your website as we are a lighting retrofit company and we have been searching for a company we are comfotable working with. Your website made it easy to find what we were looking for and checkout was easy.
Very happy with lighting purchase.The Light works perfectly and I would reccomend it to any one wanting a light to light up the peir fishing area. Price was very good compared to others I had checked on.The shipping was great.
Good selection of hard to find items. You should offer free shipping however for quantity purchases. Order arrived today, 6/8, a day ahead of the expected receipt date which was sent to me but it SURE TOOK FOREVER for you to ship! Your staff was very helpful in confirming my order which had an erroneous shipping address (the order was cancelled and redone with the correct address) so my only problem was the length of time it took to ship my order.
Simple and easy ordering process. If product is as advertised when received I'll be happy. (later) When order arrived 6 of the bulbs were broken and all were the wrong size. The photo in the ad showed a smaller bulb than the ones I received, however; Ms. Johnson at Lighting Supply gave me a complete, quick refund without any hassle and told me how to get the bulbs I needed. She also said they would correct the ad photo. GREAT COMPANY focused on CUSTOMER satisfaction! I'm ordering more bulbs because I know LS will TREAT ME RIGHT. Well done - A+++
I received all the items however, one of the items was damaged. Looks like the box was damaged prior to delivery. Two of the items were defective in that they were lopsided and couldn't be installed correctly. I've started an RMA and will be returning 3 items. Customer support (chat) was helpful in helping me get that set up.
Finding the correct product was great - far better than most online stores - but checkout was a little glitchy: I had to check "ship to a different address", then uncheck it, then check it again in order for the form for the shipping address to load on the page.
I received my order the day after I placed it, in less than 24 hrs. And my card wasn't charged until 2 days after ai placed my order. The bulbs I ordered were unique, hard to find in my area, and expensive. Lightingsupply was 50% less expensive!
I do have a question. On my print out order page, it showed my discount of 16.80.
But on the packing slip, it showed a higher total because there wasn't the discount there.
Did I or did I not get the discount.
Order # *******
Regards,
Obie
Difficult time finding wedge base bulbs until I found Lighting Supply. Had tried Lowes, Home Depot and hardware stores.
Lucky I found this product. I was hoping this particular type of product was somewhere, just couldn't locate locally or online and then I accidentally bumped into it from LightingSupply. Looking forward to getting it. Easy online experience!
The best part was being able to find two products in particular that other suppliers claimed to be unavailable or non-existent. Your prices are very reasonable.
More user friendly for individual customers than I expected. Thanks for making it convenient! After delivery: packing was great-enough to protect the most delicate bulbs.
With a small congregation, we must always bear in mind what we are spending. I have not found these replacement bulbs cheaper anywhere else, locally or online.
I would have given you five stars if you had responded to my email regarding us being a tax-exempt non-profit.
Great value and product arrived ahead of schedule.
Found what I was looking for right away. Web site easy to use. Everything arrived in tact and ahead of time. Will highly recommend your company and products to family & friends. Thanks, Robert P.
Lighting Supply has a rating of 4.3 stars from 4,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.