
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and low prices.
The company enjoys a strong reputation for its product quality and effective customer service, with many customers praising the reliability and brightness of the lighting solutions offered. Quick shipping and a user-friendly website further enhance the positive shopping experience. Customers frequently commend the responsive and professional support, particularly in resolving issues swiftly. While there are occasional concerns regarding shipping damage, the company demonstrates a commitment to rectifying such problems promptly. Overall, customer sentiment is largely favorable, indicating a solid foundation for repeat business and continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They sent me the stuff I bought and it worked. Honestly so done with Amazon, buy direct. The lights work great too.
I received the box half-open and two of the lamps are broken.
Have had several failures of the UFO high bay lights, but Lightup fixes those with no problem. Hope they change the brands or work with the manufacture to fix the product line.
These led lights makes Hugh difference in my rec room. Easy installation and so happy to not have the flo tube lights that were so hard to keep working
It took an exceptionally long time to receive the order. By the time I got the LED bulbs the camper I got them for was put into storage. I won't know if the bulbs function until next spring.
Order Number: SO*******
Web Order Number: *******
You replaced my defective outdoor light, see above.
I received this light. I am having issues getting it to
Work.
I have rewired it three times. I have made sure I terminated the dimmer wires and taped them off. I have tried all the settings on the light itself.All I can get is a dim output. See picture.
I would appreciate any ideas you may have to make this light functional.
Pls advise
Thank you,
Alvin Middleton
The light I ordered had the wrong connection and I need to return it and haven't heard back in weeks.
This time around we just ordered replacement lights
I ordered lights they came I a 4pk when I got them two of them were damaged I notified lightup and they sent a replacement pack of 4 within 2days There service is some of the best I've dealt with I definetly will be using them again as my friends also
Good quality lights, they have so many to pick from. I had been trying to find a certain size to replace mine through out my house. They had a perfect fit. Great service. Will definitely recommend them
I ordered 4 2x4 led flat panel lights and the install was easy and the lights are simple to operate (we got the dimmable and color changing ones). They were promptly shipped and arrived without any damage. Thanks LightUp!
I would have rated this four pack of ceiling light as a five but one was damaged( factoryflawed), the cosmetic paint finish on one was rough and bubbled but still functional in the area I used it.
The lights worked well and at a very good place. Items shipped quickly and were packaged well. Overall, I would recommend this company.
Well, we didn't get the 1st purchase 12% discount. Delivery was ok, but when we began to check the fixtures (8), one of the new 2x2 lights worked initially. Then it began to blink, blink continuously. Not sure if it is worth sending back a $15 fixture. Otherwise, the lumins is good & we believe the misfire was a percentage defect 1/8 defective. Turns out to be a $27 loss.
Boxes damaged when received. A few lights were bent or scratched but they all seem to work
2 of the 4 ceiling lights arrived broken and the company replaced them at no cost in very little time. Great customer service!
I have four grandkids, and they all enjoy coming over to play in the carpeted basement, where all the toys are. While the lighting was adequate, little kids don't appreciate "adequate" too well. So, after putting in the 1x4 LED lighting panels, they want to be down there playing, especially when it is raining outside. They were easy to install and replaced those old fluorescent lights. The shopping and shipping experience was quick and painless - Thanks to you all at LightUp for all you do... keep it going!
Order 2 of the light up flags, have used them before, happy with them.
Easy to order and shipped right away Larry