Litfad

I ordered a cabinet described as a "steel" cabinet with "rattan" panels. It took at least twice as long to arrive as originally promised. When finally received, it turned out to be made of cheap wood with cheesy plastic fake rattan panels. I don't mean plastic strips woven in a rattan pattern, I mean a piece of stamped plastic. The price ($375) would have been good for the item promised, but far too high for the product delivered.

Buy cheap, get BROKEN. Yes, they send me damaged furniture. I ordered set of 4 dining chars. The chairs arrived after months, the box barely intact, with the chair legs crooked, dented, and scratched.

On top of that, the quality is just awful. The fabric on the chairs is cheap and looks like it was stitched together as part of a home ec project. Plus, there were no guidelines on how to assemble the chairs.

I emailed their support, asking to return the chairs, and they told me I'd have have to pay hundreds to ship them back to China. And they refuse to refund me at all. I spent about $600 for damaged, useless merchandise. I am so frustrated and angry over the money and time I lost.

I ordered a pretty looking fan (butterfly wings) for my kids' room. It arrived in a month, as expected, although I didn't know it was being shipped from China. I would have not ordered if I knew where it was coming from. Anyway, I had a handyman try to install it, we open the instructions, and they are in Chinese! They try, and after hours of figuring out the wiring, the fan comes on for a few seconds and then turns off. The thing won't work! They supposedly have 24/7 support online, but only for sales! The support is only through email!

Very poor quality, no real return policy, no refund. Avoid this company as they are a scam, they didn't even denied this statement when I emailed them that I found out they have 80% one star reviews.
Avoid them!

I ordered, two bookcases, one arrived today packaging was in pieces taped together. The main part of the bookcases was broken in half. I ordered these December 31,2022. No, I don't have photos! I will never buy any of their products again and will tell my family and friends not to buy from them. Poor quality and poor customer service. Where is pride in workmanship or customer satisfaction!

What a crock! The light fixtures are not what they claim to be and they will refuse all returns and will not give you your money back. I have been remodeling a house for four years and have never had a company straight up refuse to do a return one day after I received the product. Also it took 2 months to even get the order. Shop elsewhere.

These guys are scammers selling junk and will avoid refunding you at all costs.

I purchased a cabinet advertised as having glass doors. When it arrived they were plastic. After clearly selling me a product under false pretenses they refused to issue me a full refund. In the end, I had to raise the issue with Paypal to get my money and still had to pay return shipping to send the item back.

Shopping at liftad.com was by far the worst online shopping experience I've ever had. Do not trust this store!

I spent a lot of money on a desk. I ordered from Litfad without doing any pre checks - I wish I had though! The desk arrived without any frame or legs. It's basically useless. I would tend to agree with people that the company is a scam. They are based in china so now I have the horrendous task of trying to sort out getting the other parts or trying to get a refund.

They have the worst customer service. I was transferred to vip support for them to give me the same response as general support. The color of the product online is completely different in person. They keep saying they can't control screens but I have three different screens and all looks the same on the devices but not in person. They want me to return and pay for the return. Well I bought a desk so it'll cost me more in shipping so not worth it. Do not buy from here ever

I bought a small desk from Litfad. It looked good on it's website, but the actual product was a piece of junk. Some parts were broken, the grooves on the pieces had uneven edges, some metal parts were rusty and very dirty. There is no phone number to call to talk to customer service. The return policy says you have to email them, and they will give you a return label for you to send the products back. How you drag a piece of heavy furniture to the postal service is up to you, and good luck with it.

Ordered two very expensive chandeliers that came with no assembly instructions and had stripped holes so the chandelier wouldn't hold shape. "Support" AWFUL said they couldn't refund unless something physically wrong with the lights. Told them there was and complied with copious emails to send detailed pictures of flaws and then finally a video of me assembling the light showing the flaw. They give you the runaround. Absolute scam. Don't plan to buy from here unless you are prepared to lose money because if the light doesn't work for your space they won't refund you. RUN AWAY. Can't believe they are allowed to operate like this.

Extremely low quality, Amwar was damaged, built of particle board, not solid wood as noted in the advertisement, damaged on arrival during shipment, required the product (weighing hundreds of pounds) be shipped back to China. Literally the worst experience of any online purchasing.

Absolute Scam - Warn everyone you know.

This is a scam selling unsatisfied Chinese products that you won't be able to return despite of the return guarantee. You are not protected under any guarantee. Avoid at all cost

My package arrived torn and water logged, and my items were damaged. My $900 chairs were scratched and misshapen due to the poor packaging. All FOUR chairs were covered in extremely thin bubble wrap that offered zero protection. Then all FOUR chairs were just thrown into one large, very thin cardboard box. On top of all that, the chairs I received did not match the online description. The chairs I received were 40" tall. Online website stated they were 45". Claimed to be 15.5" inches deep, but were truly only 13". That's a huge difference. Color and quality of materials were not the same as advertised. And there were zero instructions or any paperwork included. What I received was a poor knockoff of the beautiful chairs advertised on their website. Do not buy from this company.

Be aware of these Chinese Scammers.

Don't waste your money.

Products are defective and ship from China.

What they sell and show on their website doesn't look similar to what you actually get.

This website sells lights that does not even has proper Canadian safety coding and standards.

Your house or premises may go on fire since these lights are not standard or have any proper installation instructions.

Don't waste your money.

Products are defective and ship from China.

Let me describe the screw up this company has done. They sent the wrong sideboard and damaged end tables. This company is a joke. Don't order from them. They send damaged end tables first and then the wrong sideboard. Now you can't get any help form them. There is no phone service and the emails they disregard. I didn't spend $800.00 dollars on a sideboard i could have gotten from home depot.
Completely the wrong order. And still no answer.

Chairs arrived after a month pretty much as advised at time of ordering. Box was battered but chairs weren't damaged at all. No fitting instructions but easy to build. The chairs are very comfortable and exactly what we wanted. Probably not really worth the £280 for the pair but there wasn't anything else online coming up at such a cheap price. Overall am very happy with the purchase.

Item arrived broken and not as advertised litfad have told me I need to ship back to China at my expense and also pay the shipping costs they have incurred sending it to me please do not buy from this company

Ordered a desk for my home office, said it will arrive in 7-9 weeks. We are now at the end of the 9 week mark and the item is still in customs where it has been for the last 5 weeks. Told customer service that I cannot wait any longer and that I wanted my money back and that they need to contact their shipping company and have the item return to them. The would not refund my money. I disputed the transaction with my credit card company and will take my business elsewhere. I wish I would have read the reviews before ever shopping with this company, but I will never shop hear again and suggest you do not shop here either.

Ordered a desk, delivered a box of smashed up bits as it had no packing materials! When contacted customer service they argued that they had delivered the parts. Only way for a full refund was to ship a box of "fire wood" back to China which would have cost more than the desk. Customer services were useless. I ended up getting a 50% refund for a box of rubbish shipped half way across the world.
Avoid the company.

I bought a light fixture with them, but it didn't fit in our ceiling spot, so I tried returning, but they do not accept return. So I do not recommend buying online in this company. When buying online, you are not sure of how the product looks like, and not granting the option to return it its very disappointing.
Besides, the manual is all in chinese.
Not good quality.

This company is terrible. First of all they don't tell you you product is in China. I ordered a toilet which I really liked the design of figuring it was made in the US. 6 weeks later it arrives in a flimsy crate all broken. It was missing the tank top(a major part).
I had a contractor working on a remodel of our bathroom. The company immediately sent another toilet which was another 6 weeks. Fortunately, it arrived unbroken. Our contractor went to put it in and the drain in the floor did not match up to the center of the toilet. After a coup[le of hours and trips to get parts the contractor got it seated. Then he went to put the water feed in and it is not the same size and thread of a US water feed pipe. Then the flushing mechanism is also not the same size thread so it had to be replaced. This has been a total nightmare. I never would have bought it if I knew it was from China.

The lights arrived with parts missing and very poor instructions. As we needed the lights by a deadline we purchased an alternative product. To get a refund we had to send the lights back to China at a cost of £65, which would not be refunded. Now the lights have been returned to us by the postal service. All very frustrating. Still trying to resolve, not optimistic.