Litfad

Intentional delay so they could refuse to cancel my order a couple minutes after I placed it. I wish I had read the reviews.

Cheap and garbage lighting. Came scratched and they refuse a full return. 100% satisfaction bull$hit.

Purchase something described as FIREPROOF. It is not, they now admit that. Will take it back if I pay $300 in freight!

Despite I ordered a new item, it arrived with minor scratches, bent, no instruction paper.
Plus they shipped me a wrong model (different voltage lighting).
I knew it was safe to install, but light was very dark due to lower voltage in this country.

Emailed back and forth 10 times. One good thing is that they have quick customer support.
They are selling garbage and get so many complaints all over the world.
Though my light had so many issues, I didn't want to waste time for return as their shipping is very slow.
(I spent $200 for shipping alone btw)
Asked for some fix or assistance on resolving voltage/brightness problem.

As expected, they kept avoiding the problem and ended up saying that it is broadband voltage.
Of course I sent them the proof of picture that it wasn't. They're simply trying to avoid the issue.
Another week passed and now my light flickered crazy like a night club.
Hundreds of dollars worth LED light just died in 3 weeks. Any $5 LED bulb can last years. WOW!

Emailed them again and sent video. Finally they decided to send me a small 'LED driver'.
Received it, cut all the inside wires and connected each color line to LED driver. I had to fix all myself.
Cleaned some darkened / burnt areas from 3 weeks of use.

Lighting is currently 'brighter' (not bright enough) and usable,
But a bit concerned about safety as they don't have ANY safety certificates.
I just hope they later dies silently, not start a fire.

The only reason I bought from Litfad was the design.
Similar designs from other places were quite expensive.
Probably copied the design which 'they' usually do and sell it cheaper.

My fault to try this company. I knew about their unbelievable reputation from searches.
Had to experience to learn. My bad. Please don't try it yourself.

After waiting for delivery way over a month, it finally made it. Poor plastic quality, many scratches. Wouldn't recommend to anyone.

I recently had the misfortune of dealing with Litfad which turned out to be a complete scam operation. From the moment the bed arrived, it was evident that the item description and the pictures displayed on their website were grossly misleading. The product I received was nothing like what was advertised, and it was of extremely poor quality. Scandinavian wood my foot this a cheap quality lumbar. See pictures

To make matters worse, the bed I received was severely damaged and had multiple missing parts. It was an absolute disappointment and a hassle to deal with their customer service for the past three months. Despite paying extra for insurance, they refused to provide a refund and showed no concern for the faulty product they had sent.

Their so-called solution to the problem was laughable. They suggested selling the product on eBay or giving it to friends and family, along with a measly 5% discount. This was a feeble attempt to avoid taking responsibility for their fraudulent business practices. It is clear that this company is operating as a sham operation from China, preying on unsuspecting customers.

What's truly infuriating is that even resorting to a credit card claim will not yield any positive results. The scammers have cunningly set up multiple safety nets to deny claims and evade accountability. It is a chilling reminder that buying anything from this website is equivalent to burning your hard-earned money and being subjected to endless frustration.

I strongly advise everyone to steer clear of this deceitful operation. The false advertising, inferior products, damaged goods, and lackluster customer service are all red flags that should serve as a warning to potential buyers. Save yourself the headache, disappointment, and financial loss by avoiding this website at all costs.

It is disheartening to see such dishonest businesses operating freely and taking advantage of innocent consumers. I hope this review serves as a cautionary tale and helps others avoid falling victim to this scam operation. Spread the word, and let's protect one another from these unscrupulous practices.

They promised a delivery date then changed it too times. I can't seem to refund. I am at a loss. They keep asking for my patience

I HAVE BEEN WAITING THREE MONTHS FOR A SMALL TABLE! CUSTOMER SERVICE IS HORRIBLE! EMAIL CORRESPONDENCE ONLY. AND ZERO CHANCE OF A REFUND OR REFUND! UNFORTUNATELY THEY SUCKERED ME OUT OF $500.

Extremely low quality, looks different than on the picture. Never buy from that website. I am so disappointed.

Table arrived damaged! They sent replacements which was also damaged! Cheap rubbish how they still operate is beyond me

Avoid this place completely fraudulent organisation, no order confirmation no reply to numerous emails, complete scam

They take months to send you very damaged goods and then they refuse to refund your money. Scammers.

Rubbish and nothing matches what is sold on the website, and a return is impossible. Never buy anything from this funny company

We ordered a table and it's been over 6 months and we haven't received it! There is no customer service phone number.

Never shop like that,don't buy,they give you damage items like 80% damage,they don't give you full refund….

I bought for a 1000$. Impossible to return a cheap looking light. Return policy is a scam. You will lose your money. Never buy from them

Scam site listing cheap alibaba products on a fancy western looking portal with zero support or ethics.

They deserve negative stars. The first red flag is they they never sent me a receipt or invoice or any confirmation of when the item was coming. I had to get the purchase details from PayPal. When I reached out they just told me to wait and as I kept waiting I reached out again and they sent me tracking numbers that didn't work. When the item finally came months later, one of the boxes was completely smushed in with broken pieces so I refused to accept the order. I asked for my money back but they said they could only refund my order minus $700 which was more than half the cost of the wardrobe. They also said that they could send a replacement order for free so I did that instead. Again, long wait with no confirmation, non-helpful customer support, and fake tracking numbers. Months later I finally received the order and it of the 6 boxes with hundreds of pieces there wasn't a single instruction manual. When I asked about it, then sent me a single page "instruction sheet" with 7 lines of text, describing missing pieces that were not included in my order. I'm not even sure the sheet was at all related to my order. When I sent customer support the pictures again they said that they would reach out to relevant parties and to keep waiting a few more days and then another few more days. In the meantime, I reached out to a professional to help me assemble it and he confirmed for me what I already knew that there were missing pieces, broken and stained pieces, the "instruction sheet" was completely unhelpful, and it was impossible to assemble. They wasted my money, my time, and my resources. They need to be reported for bad business practice.

Quality of goods is shoddy, and they will not accept responsibility for returning the items. Buyer had to pay to return the items to CHINA!

Scam! Read all of these reviews, I could repeat them all. Junk. No refunds. No returns. They hardly speak English. Can't get anywhere with them.

I ordered a desk ($1,000) and it showed up in pieces! These people WILL NOT refund me my money in full

This company wont deliver the item you buy - and will make you wait for ever and not refund you.
This is what we call a FRAUD

Order goods don't receive what you ordered. Delivery time months.
Customer service is deplorable told to wait wait wait