LiveAuctioneers

As a new novice to the world of online bidding, I share my story and email exchange with Live Auctioneers (LA).

After discovering a couple of prints that peaked my interest and felt I would like to bid on, I created an account with LA and clicked on a link to be approved as an official bidder. After a day or so, I was declined for no stated reason. I responded to the initial email, inquiring what information was necessary to be approved, only to receive a second email that stated I "was approved." The email agent, 'NIMA", replied that a picture ID and a copy of your credit card was needed to be approved. #RedFlag While I was semi OK with sending an ID, I was not with so casually sending CC information. And so, I explored the website a bit more and found an area under my profile where I could "safely" input my CC information and so, I did. I informed Nima of this and she kept responding to me to send picture ID and credit card number. My consistent response was that I had already place my CC info on my profile on the website and then went on to express my concern about alternate ways to seek approval. Consistently, Nima suck to her response as requiring facial ID (no problem) and CC information to which I went further expressing my concern over that as I didn't feel comfortable with providing digits and expiration date over unsecured email. I asked if there were alternate ways to address the issue, but never did Nima acknowledge the question. Finally, Nima left the conversation without any willingness to work with me to find an acceptable solution. Maybe they are so good and successful with what hey do, they don't need to spend countless time with small bidders like me. Who knows. But, what I am taken with is what seems to be an antiquated way of approving bidders and a frankness of "you're not worth my time." I personally don't feel good with the whole episode and email exchange as it gives me pause of what kind of operation they are running. Maybe this was an isolated incident, but it still smells of something not on the "up and up." So, based on this, I'm not giving them a high rating at all. The prints I wanted to bid on are not worth compromising my personal identity and credit rating.

Timothy

LiveAuctioneers are run by conman, they over state diamonds size, quality, color, price.WE SHOULD SUE

A++ service and A+++ product. All went well and it got to Oregon fast.