• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user briannel2
Washington
3 reviews
0 helpful votes
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November 24th, 2016

My experience with LiveGlam has been amazing. I have their makeup brush subscription service, and I always get it in a timely manner. The price is GREAT, and the variety is awesome! Its super afforable too! They also have great customer service. I would recommend them to anyone!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate this amazing 5-star review and we are so glad to know that you love our lippies! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user kirstenb9
Colorado
1 review
0 helpful votes
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November 15th, 2016

Its a great subscription. You get a great deal for the price you pay. The shipping has always been really fast and the customer service is great. I love that i get to try brushes that i never thought i would buy and finding out i love it. Its a great way to stock up on your collection. Morphe is an amazing brand.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Kirsten! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user carrieh44
Illinois
1 review
0 helpful votes
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November 11th, 2017

I really love my subscription to MorpheMe. The brushes are high quality and super soft. I have loved almost every brush I have from Morphs (whether through this subscription or purchased on my own). This is a great way to build up a collection of high quality brushes without spending a fortune!

Thumbnail of user gabrielad15
Texas
1 review
0 helpful votes
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June 12th, 2019

Their customer service is the best ever! I had a palette that arrived broken. After I emailed them, they replied within an hour. I could not ship the palette for a couple weeks, but they still checked in and made sure I knew I could still return it for a new palette whenever needed. They are the best! No issues whatsoever!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Gabriela! We're so delighted knowing that we're able to meet your expectations! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user lizzt
Kentucky
2 reviews
0 helpful votes
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January 24th, 2019

Absolutely obsessed. Three beautiful lippies each month for $20. I've been able to try out new colors I usually wouldn't have bought in store. This formula is beyond awesome. It's so soft, easy to apply and no smearing.

Thumbnail of user yaritzay
Colorado
1 review
0 helpful votes
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June 11th, 2018

Amazing service. Always answer fast if i ever have an issue. I love their lippies very great selection of color every month new subscriber but ive enjoyed them so far lookinv forward to the nex th month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Aww, thank you, Yaritza! We appreciate your feedback!

Thumbnail of user charmayk
Arizona
1 review
0 helpful votes
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May 21st, 2020

I absolutely love Live Glams monthly subscription of Make up pallets & morphe brushes. I always look forward to my mail man coming.
The best part is they provide sneak peeks so you're able to see what you'll receive & you also have the option to trade your item for different ones instead!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Charmay! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! ❤️

Thumbnail of user kassandraq1
Arizona
1 review
0 helpful votes
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January 18th, 2020

I have the KissMe subscription and it is worth every penny. Me & my mom get excited every month to see what lippies we get In the mail! I love all of them but my moms favorite is"You Da Pom" she finally found her perfect Red! Would definitely recommend!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Kassandra! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user anabelm3
California
1 review
0 helpful votes
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November 26th, 2016

Absolutely like this subscription because brushes are what I believe to be an essential tool in makeup. Whether you are just learning or a pro, receiving brushes every month is exciting. Receiving brushes monthly is convenient because you don't have to drive to the store to purchase.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your feedback and we'll make sure to raise this to our team. We appreciate this amazing 5-star review and we are so glad to know that you love our products! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user areizys
Wisconsin
1 review
0 helpful votes
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December 6th, 2020

Love their quality for all products been subscribed with them for almost a year! Any time I have came across any concerns their customer service is always their to help, doesnt take long for a quick response and I am always content

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Areizy and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user allim2
Pennsylvania
1 review
0 helpful votes
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November 21st, 2016

I absolutely adore my monthly LiveGlam subscription! Every month I receive a package of high quality makeup brushes! Best $20 I spent. Its like receiving a little Birthday surprise every month! Getting home and seeing the LiveGlam package just makes my day.

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Value
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Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wowwww! This is awesome feedback, love! Thanks for this amazing review, babe! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user amberk67
Georgia
1 review
0 helpful votes
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June 12th, 2019

Can't say enough great things about my Kiss me Subscription. For $19.99 you get 3 lippies of your choice or points instead. The case of the lippies is always beautiful and trends with the current season always. The quality of all the lippies whether they are matte, metallic or glosses is just insane for the low price that we pay. They are worth every penny!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our lippies, Amber! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user rachelled22
Missouri
1 review
0 helpful votes
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September 5th, 2019

I'm so excited about my new LiveGlam lippies! I don't know what I've done all this time without them?! I love the way it goes on so smoothly, doesn't dry out my lips at all and stays all day. My boyfriend appreciates its "kissability" as he calls it ;) I can have beautiful dark cherry lips but he can still reach over for a kiss and there's no transfer! Thanks LiveGlam from both of us!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Rachelle! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user dawnr194
Illinois
1 review
0 helpful votes
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November 27th, 2019

Colors are amazing. Lippies are soft not sticky... love the different subscriptions... lippies, pallets and brushes... also if there is a color you do not like you can swap them out for one that you like. Customer service promptly gets back to you with any questions or concerns. And you can cancel anytime.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Dawn! We really appreciate it!

Thumbnail of user lorenac29
Illinois
1 review
0 helpful votes
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January 22nd, 2019

I highly recommend the lipsticks. I fell in love with the colors and can guarantee you will not be disappointed! I always had a hard time trying to find a red color that wouldn't look orange and I finally found it!

Thumbnail of user biancag21
Texas
1 review
0 helpful votes
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January 3rd, 2019

I love how convenient it is to have them delivered straight to me, if there's a lippie u don't like u can easily switch it for another one. I love that you gain points for being subscribed and get free products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for giving us a 5-star rating, Bianca! We appreciate it!

Thumbnail of user ivonnes
California
1 review
0 helpful votes
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July 12th, 2018

Got a response within minutes. Also, they resent me lippies since my order was never delivered and was marked other wise. I will for sure keep my membership with them for a very long time! Super excited to receive my lippies.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Ivonne, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime!

Thumbnail of user astridc3
Utah
1 review
0 helpful votes
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March 22nd, 2017

I wish I would've known sooner about this. Will never unsubscribe. Best monthly subscription ever. The monthly brushes never disappoint, and neither does the customer service. Whoever came up with this is great!

Thumbnail of user angelap203
Delaware
1 review
0 helpful votes
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March 4th, 2019

All subscriptions at liveglam are great and amazing quality. I've never received the same shade twice as they promised and have never received the same brush twice. I absolutely love and look forward to getting my package every month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate such a wonderful review, Angela! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user argeliah
California
1 review
0 helpful votes
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July 21st, 2019

The colors are so beautiful and vibrant love love love! Them. They make me feel sexy. Specialy on my eyes it makes me smile I would love my friend to try this theres nice and the subscription is cheap.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Argelia! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user kherenr
Colorado
1 review
0 helpful votes
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August 31st, 2018

Ever since I got my first lippie, I just can't get enough of them they last all day!
Now I'm ordering my palate & Morphe brushes!
What I like about live glam is that you can trade for something else if you're not feeling what they will send you for your monthly subscription, also you get rewards for buying and you get free make up or brushes!
Also if I have questions or if something went wrong with my purchase customer service replies to your email ASAP!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Kheren, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime!

Thumbnail of user anniec112
Texas
1 review
0 helpful votes
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December 4th, 2019

I'm new to liveglam and I recently received my new November lippies. I was able to apply them and the color last ALL DAY! I didn't have to reapply. I got so many compliments on my lippies and I was definitely stepping out if the box with these. Old colors. I felt great and even got encouraged to do my makeup.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Annie! Thanks for the loooove and for the amazing feedback! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

Thumbnail of user cynthiac80
California
1 review
0 helpful votes
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March 27th, 2017

Excellent customer service when i had a prob i wrote an email and was heared nd solved super fast. If your a brush lover like i am you wont be disapointed subscribe only $20 a month for high quality brushes!

Thumbnail of user alexusm1
District of Columbia
1 review
0 helpful votes
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March 3rd, 2017

LiveGlam is amazing and worth every dime! Not only are you are growing your talent through tutorials from bomb make up artist, there are also severl memberships you can have i. E morphe brushes, nail polish, and lipsticks!. FYI, these memberships are extremely affordable with options such as skipping a set and etc.

Service
Value
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Returns
Quality
Thumbnail of user elizabethm703
Texas
1 review
0 helpful votes
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January 6th, 2019

I love their lippies. They last all day without drying your lips. The brushes are all morphe. I've had their subscription for over a year. And have tons of lipsticks. And brushes. With Tons of variety

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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