• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user daphnes10
Texas
1 review
0 helpful votes
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December 22nd, 2017

I'v tried many different make up subscriptions and always ended up unsubscribing but live glam has been my favorite. I started off with brushes loved the quality and then I joined the lipstick subscription great quality!

Thumbnail of user amandaw258
Washington
2 reviews
0 helpful votes
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January 23rd, 2019

Love everything about this company! They have amazing products and their customer service matches! I've been a monthly subscriber to the KissMe lippies and the MorpheMe brushes and my expectations were exceeded immediately, best money I've ever spent on a subscription!

Thumbnail of user wendolep
Texas
1 review
0 helpful votes
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February 10th, 2019

I love these lippies, quality is amazing! They are long lasting, smooth formula on lips not drying. Loving the range of colors each month, can't wait for my monthly shipments! They are all beautiful shades and don't work, if there is a color that doesn't match you can trade for a different shade, product, or points. Plus if that months lippies just don't work for you or can't financially, you can always skip for the month without canceling! Overall loving this subscription!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Wendole! We are so glad to know that you love our products. You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user kimberlyo36
California
1 review
0 helpful votes
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February 10th, 2019

Love the lippies! The color range is amazing! There's a color for every occasion! Stunning! I will definitely recommend this to all my friends! Plus I don't worry about the delivery, shipping, everything is done perfect

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Kimberly! We do value our Glammers more than anything so this kind of feedback really melts our hearts! We'd love to talk to you again soon so don't hesitate to reach out anytime. :)

Thumbnail of user veronicac256
Texas
1 review
0 helpful votes
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October 17th, 2020

I am absolutely in love with the lippie collection, I have been a member for more than a year now and have so many different colors, the matte lippies stay on a very long time, they do not dry or crack.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Veronica! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user patriciab1409
Florida
1 review
0 helpful votes
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May 12th, 2020

I am a lipstick lover and this is a great subscription to increase your collection, they are good quality and If you don't like a product you can switch it!.
I also have the MorpheMe subscription and I love it as well, every month are different wants and Morphe is a really good brand. I also had a question I contacted them and they answered me and helped me right away.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Patricia and thank you so much for taking the time to leave this excellent review. You can expect excellent quality in all of our products and services and customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user renatej2
Colorado
1 review
0 helpful votes
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July 3rd, 2019

Nice variety of brushes, helps to keep different tools to complete a polished look and helps to add more variety to my brush collection. I am always eager to receive my package every month. I'm looking forward to my next shipment!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Renate. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user rhondaa64
Michigan
1 review
0 helpful votes
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November 11th, 2019

For a monthly subscription LiveGlam is awesome. I get the brushes and they are wonderful by this I mean there is no shedding they are balanced and they hold up through cleaning. I could not ask for a better brush set.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for that awesome review, Rhonda! We're so delighted knowing that we're able to meet your expectations! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user kathleenh210
Rhode Island
1 review
0 helpful votes
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April 14th, 2019

Liveglam is an amazing company that has amazing quality in all of their products. Also liveglam has an amazing customer service department. They will Always be there to help you if there is any issues and I will get back to you very fast. Liveglam is amazing monthly subscription.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Kathleen! Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user lailab10
California
1 review
0 helpful votes
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April 10th, 2019

I love the lipsticks they wear very well. The shipping is very fast around 3 days. I do also enjoy the brush subscription its one of the best ways to build your brush collection. You definitely can build your lipsticks up extremely fast.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Laila! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Stay Glam!

Thumbnail of user griceldas
Arizona
1 review
0 helpful votes
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June 15th, 2019

I highly recommend live glam it has been the best subscription that I've ever subscribed too. All their lippies are amazing and you could choose to keep, trade, or ever skip the month if you dont like the colors. I just love live glam you wont regret it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, Gricelda!

Thumbnail of user jamiel205
Minnesota
1 review
1 helpful vote
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February 15th, 2019

- I was really iffy on getting this subscription but I'm so happy I did because the lippies are so amazing! I feel so confident when I wear my lippies. They're just so comfortable & you can't get any better than 3 lippies for $19.99! Thank you LiveGlam for bringing back my confidence!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jamie and thank you for giving us a perfect rating and for recommending our products.We are very pleased to hear that our products made you happy.

Thumbnail of user anahic2
Alabama
1 review
0 helpful votes
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October 15th, 2019

So far I have received 2 months of lippies and I'm in love. The package is cool, the lippies come in a satin mini bag which makes it look cute. The web page is fantastic and you get every answer to any question you might have or think of, which is very helpful.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Anahi! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user amap
Nevada
1 review
0 helpful votes
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August 26th, 2018

Everything from LiveGlam is definitely worth the buy. The formula, pigment and colors! The customer service is awesome and reliable ( I communicate to Joseph) who is btw the best representative! No hidden fees!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! We are so glad to know that you love our lippies, Ama! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We'll make sure to pass on this awesome feedback to Joseph. Take care!

Thumbnail of user jodis24
California
1 review
1 helpful vote
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March 22nd, 2017

This is the greatest subscription ever! I never wanted to try morphe because I was afraid that it would be overrated... I was so wrong. These are the best brushes that I've ever used and they ship sooooo quickly!

Thumbnail of user marisam35
Texas
1 review
0 helpful votes
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January 24th, 2019

I love live glam every month you get 3 lippies for 19.99 the colors are so pretty! You can also trade your lippies if don't like the shades that month it's so worth it! Love everything about this subscription

Thumbnail of user anar170
Texas
1 review
1 helpful vote
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May 23rd, 2019

Ive been subscribed to live glam lippies going on 3 months! I absolutely love my lippies that I have received so far! The quality is great! They get delivered to me on time and I love that if I don't like the colors of that month I can switch them out or I can skip the month! I have lots of options! Definitely will recommend! Plus the packaging is super cute!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Ana! Thank you for giving us a perfect rating and for recommending our products! We look forward to many amazing experiences with you! Take care!

Thumbnail of user nayelif
Illinois
1 review
0 helpful votes
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February 19th, 2019

I love the lippies I receive each month, The color lasts long and it does not dry up my lips like other lipsticks. I love the matte lippies. Live Glam has a wonderful customer service, they reply very fast.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so glad to hear that, Nayeli! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time!

Thumbnail of user taylerk
Oklahoma
1 review
0 helpful votes
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February 12th, 2018

Such a great subscription and a great way to build my brush collection. Would recommend to everyone, the brushes are always great quality and if you dont like the brush or already have one you can exchange it.

Thumbnail of user alexist19
Ohio
1 review
0 helpful votes
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November 18th, 2016

This subscription is amazing customer service is amazing the products and quality r outstanding and for $20 u can't go wrong fast shipping and now rewards
Don't hestitate to try u can always cancel but I'm positive u won't

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Alexis! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user jenicea
Montana
1 review
0 helpful votes
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January 20th, 2019

I had an issue with not receiving a package, contacted the customer service and they were very helpful. They gave me multiple solutions to get my issue resolved and I ended up with my package. One happy customer. I love the lip gloss, I love the variety. Highly recommend.

Thumbnail of user keilas
Florida
1 review
0 helpful votes
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December 9th, 2016

I can honestly say this by far has surpassed any prior subscription's I might have been subscribed to (yes even the ones with makeup). I find myself telling everyone that you can never have to many brushes. With other subscribtins I found myself getting a lot of repeat items constantly, with morphe me I have yet to complain about that. You can never have to many blending brushes, crease brushes, etc! Whenever asked for my advice/opinion I suggest the morphe me subscription because you can never go wrong!

Thumbnail of user casandraa
Washington
1 review
0 helpful votes
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January 19th, 2017

I absolutely love this monthly subscription! It is the best $20 i have every spent on makeup brushes. I'm constantly recommending this subscription to all my friends. I always know I won't be disapointed with the products because Morphe makes amazing brushes!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it!

Please don't forget to tag us, babe!

Thumbnail of user selenah20
Texas
1 review
0 helpful votes
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September 3rd, 2019

Love love loove how the application of the product is smooth and creamy and leaves room for error if any! And the matte dry finish makes your lips pop. 1 application last basically all day minus your meal times. I definitely recommend.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products, Selena. You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user rosag41
California
1 review
0 helpful votes
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November 30th, 2018

I was slightly concerned that this might be a scam or that the quality of the products might be poor but that was not the case. Their products are amazing and their customer service is even better. Definitely glad I decided to risk it.

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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