• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user carlar71
Arkansas
1 review
0 helpful votes
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April 30th, 2019

This lippies last such a long time and the colors are amazimg, never the same one. The packaging is very nice, makes it even better to carry them around when needed. And i love the option to switch or skip

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Carla! We appreciate it!

Thumbnail of user haleyc37
Connecticut
1 review
0 helpful votes
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November 3rd, 2019

I absolutely love LiveGlam! They have so many cute colors and the lippies are all so soft! The monthly subscription is the way to go. They come out with new ideas and colors to go with the season. You wont regret them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Haley! We really appreciate it! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user jojom6
Florida
1 review
0 helpful votes
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April 29th, 2017

I just started my subscription in April and I am so glad I did the brushes are awesome... I'm always a little sceptical about subscription but everything went flawless and after my first box I was sold I absolutely love it...

Thumbnail of user paigem57
Missouri
1 review
0 helpful votes
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February 22nd, 2019

Amazing customer service and quick nay I add! Resolved issue for me in the middle of the night! (I work nights so very convenient lol) I forgot to trade my months brushes before the deadline, Without question they manually opened the option back up for me and was instantly able to go to the site and get the brushes I wanted! Also she was very helpful in informing me on the particular matter so that I don't risk missing the last day to trade/skip that months brushes again! I don't ever write reviews, but she made my day! Haha :)

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate such a wonderful review, Paige! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user pattyd57
Texas
1 review
0 helpful votes
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October 5th, 2019

I've shared how awesome these lippies are with my sisters! I've gifted them some because I love them and I knew they would too. Love how the liquid lipsticks and the glosses are not sticky and do not crack. That is something that I am extra picky on. The price is amazing too. Where else can you get 3 amazing lippies for an affordable price?... at live glam!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Patty! Thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user michaelav3
Pennsylvania
1 review
0 helpful votes
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September 26th, 2019

New to makeup here - love the fact that they make getting and using new brushes so easy, the palette and lip colors are beautiful, and the website is so easy to maneuver. Their customer service is on point - reminder emails, shipping updates, opportunities for rewards. Absolutely no complaints so far.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Michaela! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user crellinc
Oregon
1 review
0 helpful votes
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November 13th, 2019

Have been going through Live Glam for my Morphe brushes for almost 2 years now... Wouldn't change anything about them... Customer service is great... Everything about them is Awesome... Thanks Live Glam

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Crellin! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user massiell
New Jersey
1 review
0 helpful votes
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April 1st, 2017

They are quick to respond to any concerns and offer a solution right away. I had a issue with not being able to see the makeup classes and in just a few hours they responded and I was able to view the videos.

Thumbnail of user janel215
Arizona
1 review
0 helpful votes
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July 3rd, 2019

Joined the lippies subscription in March 2019 and loving the products. Just received my July fruit themed lippies! Yay! Great products and excellent customer service. Since I joined I've signed up for the Shadow Me subscription and loving it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jane! Thank you for your positive review and we're so delighted knowing that we're able to meet your expectations! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user michellee150
Oklahoma
1 review
0 helpful votes
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June 18th, 2019

LiveGlam is a great, economical site to obtain high quality cosmetics. The prices are very reasonable and the quality of the products is outstanding. Give them a try... they have options for payments and the subscriptions are very consistent.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Michelle! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user laurap368
Arizona
1 review
0 helpful votes
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October 20th, 2019

My MorpheMe monthly subscription comes through LiveGlam.com and I eagerly await my package each month!

Love the packaging, love the info card on how to use each product, and most of all, love my brand new brushes each month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Laura! Thanks for the loooove! Please know that we will always do our best to give or dear Glammers the most Glam-azing experience ever!

Thumbnail of user khalilahb
Missouri
1 review
0 helpful votes
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February 12th, 2018

I received my first MorpheMe subscription this month and I will definitely recommend it to beginners, professional makeup artist and to to those who just love makeup! Its a good price being $19.99 a month. You will receive 3-8 brushes a month and for some holidays you will also receive some limited edition brushes! You can beat that!

Thumbnail of user analig
Texas
1 review
0 helpful votes
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July 31st, 2019

For one low price every month, u look flawless all day every day! 3 new color of lippies every month never the same! New color amd new style of eyeshadow every other month? Different brushes for every need! What more can u ask? Just perfect! Happy with my month to month monthly subscription!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Anali! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user daniellec330
California
1 review
0 helpful votes
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June 10th, 2020

Love my liveglam subscription always excited to see what the new month brings. Lip scrubs to matte lippies, gloss, lip liners, bullets and you could trade out lippies you dont want plus there is referral program. You refer your friend and she gets a new lippie and you get points towards beauty products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We couldn't have said it any better, Danielle! Glammers like yourself are our inspiration, and we will always do our very best to deliver the very best! Stay Glam! XOXO

Thumbnail of user larissao1
Kansas
1 review
0 helpful votes
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September 27th, 2016

LiveGlam is my favorite Monthly subscription! The price is affordable, the brushes are amazing quality, and the shipping is extremely fast and reasonable! Their customer service is the best I have seen yet. They care about their customers and always give us the best brushes!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're stoked to hear about this, Larissa! Glad to hear you love em, babe! Stay fab and glam-azing!

Thumbnail of user tonishaa1
New York
1 review
0 helpful votes
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March 15th, 2018

They are absolutely worth every penny of my money. My subscriptions are always on time and accurate. Even when I redeem reward points, I receive my packages on time! I am about to upgrade my subscription!

Thumbnail of user carolinac37
California
1 review
0 helpful votes
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January 29th, 2019

Love, love, love the colors and the formula. Also, it's very economical. I get lots if compliments and I have referred my sisters and they love it too. The best thing is that I don't have to buy more lip glosses or lipsticks since I have a variety of different colors.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Carolina! We’re stoked knowing that you love them, the same way that we do!

Thumbnail of user marissam63
Texas
2 reviews
0 helpful votes
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January 9th, 2019

Overall, I'm in love with everything! Their customer service is just Great! The quality of the products I receive are awesome! The makeup is just Great! I receive my items monthly without breaking the bank, that is definitely a plus!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Marissa! We do value our Glammers more than anything so this kind of feedback really melts our hearts! We'd love to talk to you again soon so don't hesitate to reach out anytime. :)

Thumbnail of user lupitat1
South Dakota
1 review
0 helpful votes
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October 5th, 2019

Affordable! Beautiful! Amazing!
I don't understand why Megan M left a terrible review but I can promise you that the lippies are NOT sticky and DO NOT flake. I can eat and there is minimum rub off or none at all. Colors are so beautiful and customer service is AMAZING. If there is a complain about this company it's probably just them ;)

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Lupita! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user anastasiac8
Pennsylvania
1 review
0 helpful votes
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November 13th, 2017

So these guys were already a good subscription in my book because you get a good quality brushes for $20 a month. But I moved and thought forwarding all my mail would get my subscription forwarded as well. But it didnt! So Ive missed 3 months before I realized that I hadnt got my brushes, and I emailed them and they replaced my orders with a hassle all they needed was my order number! Im just happy I wasnt out of $60 bucks for nothing

Thumbnail of user cp123
Illinois
2 reviews
2 helpful votes
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May 5th, 2019

The product is good but the customer services is bad. You message or email customer services and they don't get back to you for days. By then it is to late to make any changes or adjustments to your account. They don't take returns either. The trade option in case you decide to trade something is not worth the money. Please do your research before you spend your money.

Thumbnail of user myrnah9
Oregon
1 review
0 helpful votes
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September 3rd, 2019

The quality of the colors are amazing and the smell so good (a plus). They last so long. August was my first time trying them out i was beyond happy with the color they match so perfect with my skin tone and look and feel so great once on and last so long.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate such a wonderful review, Myrna! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user tashas9
New York
1 review
1 helpful vote
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March 15th, 2017

As a makeup artsist, and a make up class instructor, I have to constantly keep up with the latest trends and create new looks as well. For my classes and clients I need a lot of makeup brushes. LiveGlam offers a variety of ways to make that happen. They especially have a #MorpheMe brush club. It is a fun and convenient way to build up your makeup brush collection.

Thumbnail of user aleciac19
Tennessee
1 review
0 helpful votes
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September 20th, 2021

Liveglam is a makeup subscription that gives you a few random products monthly including makeup brushes, lip products from lip gloss to lip liners, lipsticks, and Lip scrubs, eyeshadow palettes, lashes, and nails!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We love hearing this, Alecia! Knowing this is the best thing we could hope for! Your positive review means a lot to us! Thank you!

Thumbnail of user jasminec188
Arizona
1 review
0 helpful votes
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April 30th, 2019

I love liveglam!
My product got here days earlier, and to top it off the product were just as expected super creamy and lasting i love the lipsticks. Soo id love to try the eyeshodows, but so far ive had a really great experience!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so thrilled to know that you love 'em, Jasmine! Your #liveglamfam appreciates your support, and we love ya too!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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