• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user mariab352
California
1 review
0 helpful votes
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January 28th, 2019

Love my lippies. They really changed my life. Always getting good compliments about them. I really recommend them to anyone. They are not expensive you get 3 lippies for $20 a month. If you don't feel the colors one month you just skip a month or you have an option to trade it for a different color.

Thumbnail of user briannas16
Arizona
1 review
0 helpful votes
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February 12th, 2017

LiveGlam Morphe brush subscription is the bomb diggity! I love every brush I've gotten and their customer service is amazing, I had a brush that let loose from the handle and they replaced it right away. Keep kick butt as the best subscription!

Thumbnail of user kiexizar
Massachusetts
1 review
0 helpful votes
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April 22nd, 2019

This is such a great subscription. I'm so glad that I joined. Been a member since 11/18. The satin bags that the lippies come in monthly are beautiful. The bottles are sometimes sparkled and beautiful...
Whether gloss or matte, the formula is awesome.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Kiexiza! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user erickar9
Texas
1 review
0 helpful votes
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March 17th, 2019

So far I've loved every color of the lippies they send every month. And the fact how my lippies collection has grown since I joined. Now I have all kinds of colors to choose from, and not only that, they last all day!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Ericka! We are so happy to know that you love our lippies! We're excited to see your collection and we're very grateful to have you in our #LiveGlamFam!

Thumbnail of user graciea8
Texas
1 review
0 helpful votes
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June 12th, 2019

Absolutely the best! From products to customer service. I highly recommend.
If you have a love for makeup well this is for you! The pallets are to die for! So pigment and smooth. And the lippies are my fav. Last all day long.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Gracie! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user kates164
GB
1 review
0 helpful votes
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March 11th, 2018

I love this subscription its a great affordable way to build your brush collection. Who doesnt love getting a wee treat each month. International shipping is not to bad doesnt take as long as other things have. All in all a great service

Thumbnail of user sherrym199
Georgia
1 review
0 helpful votes
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March 10th, 2019

I love the light colors. I love the lipstick completely. It is the best lipstick ever. I recommend your lipsticks to everyone I know. This is the only lipstick that I will wear or purchase ever again.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this wonderful feedback and for recommending our products, Sherry! Glad to know you love them. Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time!

Thumbnail of user gloriab113
Kentucky
1 review
0 helpful votes
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June 29th, 2019

What's not to love!?! Their lippies are beyond awesome. They are so smooth and easy to apply and a little goes a long way. I have put them against some of my favorite other brand lippies and glosses and your lippies won hand down. Not only did they apply better but they felt better on my lips, never dried my lips out, outlasted my other brands, but they also made my lips look awesome! My lips looked like I had used lip plumper or had my lips done! Their palettes are amazing. Very pigmented, little fall out and they blend amazingly! The price is just icing on the cake.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Gloria! We do value our Glammers more than anything so this kind of feedback really melts our hearts! It's our pleasure to have made you happy with our products and services! Take care!

Thumbnail of user ruthp150
Washington
1 review
0 helpful votes
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February 1st, 2020

Love love love me some LiveGlam
Every month they send you 3 lippies and you get the chance to trade all or one and when you rate they give you points which you can use as well! I've been a member for 2 months now and love it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the excellent feedback, Ruth! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user jennyc496
California
2 reviews
0 helpful votes
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February 21st, 2021

Nobody can! When you're subscribed to LiveGlam! LiveGlam does its absolute best every month with every lippie set that comes out. Even during Covid-19 they did their absolute best to get all packages out and on time and I'm so amazed by this. I will never love a lip-club as much as I love LiveGlam. And these are facts!

Products used:
Lippies

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow - we are floored with your five-star recommendation, Jenny! We're so delighted knowing that we're able to meet your expectations! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user staceer
Minnesota
1 review
18 helpful votes
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March 30th, 2017

I've been with LiveGlam MorphieMe Brushes Subscription since October of 2016. The brushes that I received are of really good quality. Although for this month I didn't receive my package and waiting in my replacement package, but the link to track my shipment is "invalid". That has happened before, which sucks sometimes. I give it a 5 start because although I'm having this issue, the brushes are great and I love that they include a video on how to use them and in the package they have cute quotes with the theme of the month with the names of the brushes and what it could be used for. I believe now they include the price of each brush. Also they include a 10% discount on MorphieMe products. Really well worth the $19.99.

Thumbnail of user edenym
Oklahoma
1 review
0 helpful votes
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April 27th, 2018

I love love glam seriously love their products and their customer service. They are so attentive to the customer and answer your questions right away and omg their products are just so amazing and really good price if you ask me. They are affordable and good and cute. I love their lipsticks and their customer service and it's really affordable.

Thumbnail of user emilyc274
Texas
1 review
1 helpful vote
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April 22nd, 2019

I am currently on a monthly subscription to live glam for the lippies and let me just say they are amazing the formula is perfect and the colors are always different every month it's just super amazing I highly recommend

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Emily! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user terrip70
Oklahoma
2 reviews
0 helpful votes
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September 26th, 2019

Amazing lippies at your door every month. I love the colors they have sent, the product itself is amazing! They give you options if for some reason you don't like the colors for that month. They also offer other subscriptions for shadows and brushes. Amazing company. The customer service is on point and so helpful if you ever need them. I love this company.

Tip for consumers:
These lippies are amazing and definitely worth purchasing the subscription.

Products used:
Lipsticks

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Terri! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user ashleyh115
Arizona
1 review
1 helpful vote
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January 16th, 2017

I was a bit skeptical about the brushes. I've used quite a few different synthetic and real bristle brushes in my life so I knew what I did and didn't like about makeup brushes. The feel of them (synthetic ones) are very soft. The foundation brush I used applied so well.and didn't leave my brush caked like others. The powder brush is super big and makes the powder apply evenly and easy. I am currently receiving the Subscription boxes and will continue to because eof how much I love them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for the awesome feedback, babe! Seems like it turned out great that you love em! We really appreciate it! <3

Thumbnail of user biancam44
Washington
2 reviews
0 helpful votes
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May 10th, 2019

Costumer service is amazing Live glam does truly care for there costumers and making sure needs are met on a timely manner thanks to you and product is well worth the money spent. Thank you thank you!

BM

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Bianca! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user michellem909
Georgia
1 review
0 helpful votes
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October 23rd, 2019

I love their lippies and now they have a lip scrub that is the best! Not to mention their prices. You can also collect rewards and get items free with your collected rewards. The owners are the best and listen to the consumer. I highly recommend any of their subscriptions.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Michelle! Thanks a lot! As consumers ourselves, we see to it that we always treat our customers as to how we wanted to be treated which is with LOVE and CARE! Know that we're always here for you! Xoxo

Thumbnail of user amarantas1
Illinois
1 review
0 helpful votes
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July 1st, 2020

I love the fact that is supper affordable I love every collection they come up with for every month for the kiss me collection. Not only that but the lippies are super resistant they don't come out easily which is a pointer cause that means i don't need to keep on applying it. Lippies also smell so good! Highly recommended!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Amaranta! Thanks for the 5 stars! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user susieo10
Colorado
1 review
0 helpful votes
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June 25th, 2019

Seriously this is the best money spent each month! The colors are amazing and the formulas are so soft as well. And i love that I can skip a month is the colors are not my style, and honestly I've only skipped one moths in the year I have had my subscription. Their reward system is awesome too you can get a beautiful lippie just for getting them every month! All my girls ask where I get my lip colors from and I always let them know LiveGlam is where it's at!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Susie! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us! We look forward to many amazing experiences with you!

Thumbnail of user kelleyw9
Mississippi
2 reviews
0 helpful votes
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October 25th, 2016

This is an amazing subscription plan for anyone looking to build their brush collection. And I love that you can easily skip any month if you're not interested in the brushes they're offering. 5 stars!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for this awesome feedback, babe! <3

Thumbnail of user sabrinac119
Texas
1 review
0 helpful votes
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May 12th, 2020

You get 3 lippies a month for 19.99 thats amazing the lippies are so pretty and matted and stay on for along time if u don't like the lippies for a certain month u can always swap them out or even just skip that month no charge and jump back in the following month

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Sabrina! Thanks for the feedback! We're glad that you like our Skip and Trade features! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user ashleyb472
Georgia
1 review
0 helpful votes
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March 20th, 2019

I currently subscribe to Live Glam KissMe and absolutely love the colors that come in every month. I currently have almost 40 different lippies from this subscription and don't plan on canceling anytime soon! I love how the colors stay all day as I am on the phone with customers all day, plus I can eat and drink and they never come off. I always get so many compliments on the colors as well! I tell everyone about them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Ashley! Thanks for dropping a great review! We’re stoked knowing that you love em, the same way that we do! We look forward to many glam-azing years with you! Take care!

Thumbnail of user vanessav23
California
1 review
0 helpful votes
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October 29th, 2016

Iove bieng a member of thier monthly subscription its only $19.99 a month and recieve 3-7 good quality brushes to your front door every month... i also love their customer service they are so helpful with any questions you have and they answer your questions in a quick second... everything is great about them, girls if you havent signed up yet do it now i promise you, you will be one happy customer!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

That's so sweet, love! Thank you!

Thumbnail of user beas10
California
1 review
0 helpful votes
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March 25th, 2019

They ere just amazing i really do love the way they fell in your lips They soft n smoth not like others that get all sticky n easly come off. And what better can u get 3 difrent colors each month n at a very affordable price

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Bea! Thank you so much for this amazing 5-star review! Everything has been carefully curated to guarantee everyone’s satisfaction! Rest assured that we will continue to improve our products and services for all of you, our amazing Glammers! Cheers!

Thumbnail of user teannam1
Arizona
1 review
1 helpful vote
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February 22nd, 2019

AbsoluamaIng customer service that's what brought me to review the company. Whenever I am thinking about purchasing from a company the reviews are what I check first. This company goes above and beyond to fix any issues and their products are amazing!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Teanna!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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