• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user dawnb505
Washington
1 review
0 helpful votes
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August 14th, 2020

I love Liveglam. They have amazing customer service. The brushes are always on point. The rewards is the best. Being able to pause any given month and not lose your subscription is amazing too.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Dawn! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user abbyc12
New Jersey
1 review
1 helpful vote
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December 15th, 2016

Packages arrive on time.
Costumer service is always friendly and helpful. Also, they answer within a few hours if you email or message on Social Media.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user kausars
Kuwait
1 review
0 helpful votes
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November 8th, 2017

I am pretty impressed with the customer service. Had lose my first shipment due to god knows what. They were kind enough to send a new package FOC. Affordable as well.

Thumbnail of user glizettd
Michigan
1 review
0 helpful votes
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January 9th, 2019

Great product can't wait for monthly color updates. The shipping was alot sooner then expected. Wish I would have started purchasing from live glam sooner.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Glizett! We’re always here to make sure that everything’s resolved the best and most efficient way possible.

Thumbnail of user cynthiaj83
Illinois
1 review
0 helpful votes
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January 6th, 2019

Best Lippies I've ever tried! Their finishes and shades are perfect.The barefoot applicator is amazing leaves no streaks with a smooth application. Finding the right matter shades was...

Thumbnail of user taraw85
Australia
1 review
0 helpful votes
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June 9th, 2019

I absolutely love LiveGlam lippies. They smell amazing, come in super cute packaging and last so much longer than other lipsticks I've purchased. I would recommend them 100%

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey Tara! Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction!

Thumbnail of user kellyg237
California
1 review
0 helpful votes
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June 3rd, 2019

Excited about my first order. When I had questions customer service was awesome, they got back with me with a day. I'm really looking forward to see what July's lippies will be.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Kelly! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user gladyss36
Pennsylvania
1 review
0 helpful votes
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April 24th, 2019

Love getting three lipgloss every month building up my lipstick collection I will continue to get these for as long as I'm want which would be forever thank you

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for that awesome review, Gladys! We truly appreciate it!

Thumbnail of user marinah32
Texas
1 review
0 helpful votes
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March 23rd, 2019

Live glam give you 3 lippes for 19.99 a month that are worth every penny and I am obsessed with everyone it is also a great way to build your collection!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Marina! Thanks for this amazing feedback, babe! We are so glad to know that you love our products. We really appreciate it!

Thumbnail of user nishad11
Pennsylvania
1 review
0 helpful votes
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March 3rd, 2019

Amazing product for great price. Love getting new lippies shipped to my house every month! The formula is long lasting and colors are always the bomb!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Nisha! Glad to know that you love them! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care!

Thumbnail of user jackied135
New York
1 review
0 helpful votes
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August 26th, 2019

I love being subscribed to Liveglam! They're so fast with shipping and they care about their customers 100%! Also the lippies last me all day which I'm all for.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jackie! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user kimberlyb412
Texas
1 review
0 helpful votes
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October 3rd, 2019

Best lippie formula EVER! Matte lipsticks that do not leave your lips like the Sahara desert! Definitely worth purchasing and their subscriptions are like Christmas once a month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Kimberly! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user sabrinar53
Texas
1 review
0 helpful votes
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November 5th, 2019

Have kiss me liveglam subscription, love evrything about it. Shipping and packaging is everything! Follows through making sure you feel confident to expect what you ordered.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Sabrina! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user cizzyc
California
1 review
0 helpful votes
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October 22nd, 2019

So far I have received 2 months of lippies and I'm in love. The lippies are just great because they're matte but they don't dry out and crack on your lips. Best subscription EVER!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user cynthiad198
Arizona
1 review
0 helpful votes
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October 18th, 2019

I love that each product is explained on how it's best to use like the brushes for example. The lippies are just great because they're matte but they don't dry out and crack on your lips.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Cynthia! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user lianav7
Arizona
1 review
0 helpful votes
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December 22nd, 2019

Love how it stays on your lips for a long period of time. The price is very good as well you are getting 3 lippes you cant go wrong with that. I have about 8 of them already.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam, Liana!

Thumbnail of user danielad13
New York
1 review
0 helpful votes
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November 24th, 2016

My name is Daniela D. I signed up for LiveGlam in almost a year now! & I have absolutely no complaint they are so laid back and quick to solve any problem! I love it! Great quality brushes!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Daniela! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user karymea
Colorado
1 review
0 helpful votes
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May 6th, 2020

Love the colors I feel like if your starting off and just want to try lippies these are a good start! Plus it's very affordable and you can skip months as well as trade!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We love that you love your lippies, Karyme! From beginner to pro, we've got you covered. Thank you for your feedback as it is crucial in guiding our team to deliver the best products and service to our Glammers!

Thumbnail of user rosariod16
Louisiana
1 review
0 helpful votes
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June 4th, 2020

I just love how smooth and soft my lippes go on. It's definitely quality makeup. I won't be changing anytime soon. I'm so excited to see what colors I'll get in the following months.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Rosario! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user jamiec653
Colorado
1 review
0 helpful votes
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July 5th, 2020

LiveGlam KissMe subscription is my absolute favorite! I would highly recommend you check them out if you are into trying new makeup looks with high quality products!

Thumbnail of user mariam706
New York
1 review
0 helpful votes
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April 14th, 2019

Girls you won't regret subscribing or buying the lippies are amazing with just one apply the lippies will stay on your lips all day, plus they're vegan and no animal curtly.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Maria! Thanks for this wonderful review and for your recommendation! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user yaimyv
Georgia
1 review
0 helpful votes
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September 15th, 2018

LiveGlam has a variety of great products with low prices and amazingly kind customer service! You can't go wrong shopping with them. Lippies last for hours and don't dry your lips.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Yaimy! We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care, babe! :)

Thumbnail of user ciscac
Arizona
1 review
0 helpful votes
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August 18th, 2018

Amazing! I am glad I signed up. My collection has grown so much since beiging of this year... These also make good gifts to others who are starting thier makeup collection.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Cisca, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user yazmint1
California
3 reviews
1 helpful vote
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November 8th, 2017

I was sceptical to sign up at first. Thought i was gonna get a bunch of eye shadow brushes! So wrong, the quality and varity is great! Would recommend it.

Thumbnail of user jessical534
Texas
1 review
0 helpful votes
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January 23rd, 2019

I love the quality of the lippies and the beautiful unique cap designs every month. I've never had any issues with receiving my packages, always delivered in a timely manner.

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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