• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user abigaila9
Texas
1 review
0 helpful votes
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May 27th, 2017

My first set of brushes were from morphe. When I saw what good quality they were and how affordable they were I was shocked. And said I gotta try them. Ever since I heard of them because I did do my research on them. And they worked great. So when I heard of the morphe me subscription I was like YES! Because I'm a brush addict. You get 3-7 brushes a month. For a low price. My first set from live glam was so awesome and beautiful. I can't wait for next month's brushes. Thank You live glam. You guys are great!

Thumbnail of user jasmined46
Canada
3 reviews
3 helpful votes
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December 19th, 2018

I love liveglam! I've had nothing but Amazing products and amazing service! I highly recommend them for their amazing brushes as they're quality brushes that don't lose their bristles and delivery is always on time!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! We are so glad to know that you love our products and services, Jasmine! You can expect excellent quality in all of our products and services as this is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user emilyp56
GB
1 review
0 helpful votes
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November 21st, 2016

You get amazing products for the price you pay! The delivery is super fast! And shipping (to the UK) is so cheap! I would definitely recommend this service to anybody looking for good quality brushes!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing review, babe! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

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Myriah R.
Michigan
1 review
0 helpful votes
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January 16th, 2019

Super awesome customer service! They emailed me and let me know they added points to my dashboard just because I didn't like the style of one of the brushes I received and had mentioned that in a survey I took on their website ! I wasn't even complaining and they reached out to apologize for the inconvenience! I loves them!!!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Myriah! We’re always here to make sure that everything’s resolved the best and most efficient way possible.

Thumbnail of user amandas196
Texas
1 review
1 helpful vote
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February 6th, 2017

I absolutely love this monthly subscription by Live Glam! For $20.00 I am getting $30 worth of amazing makeup brushes. I love Morphe and I love that Live Glam has made this subscription an offer. I have yet to be disappointed with anything I've received through this subscription. I would absolutely recommend it for anyone.

Thumbnail of user karinal11
Texas
1 review
0 helpful votes
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August 25th, 2017

You see morphe on every makeup artists description boxes, they alll have some kind of affiliation with morphe and I love them! Their brushes are incredible, and if you don't like them just trade them for ones you could potentially like, come in so many colors i love all

Thumbnail of user alejandrag51
Texas
1 review
0 helpful votes
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August 18th, 2020

These lippies are must haves! The formula is amazing as well as the owners/workers. You can always skip the month if the colors aren't your style or they give you other options to swap that months lippies for! Highly recommend!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars and for your recommendation, Alejandra! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user ambers81
Kentucky
1 review
0 helpful votes
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May 16th, 2017

I love how affordable they are, yet even though the cost is cheap, quality is not! I had a brush come with some glue on it yet they sent me a new one immediately & they are just so fast with helping me! I love this company

Thumbnail of user angelag587
Texas
1 review
1 helpful vote
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June 13th, 2020

I love LiveGlam because I like receiving my new lippies every month! They are so flexible. If the month's lippies are not my color I am able to trade or skip that month. They have great customer service and satisfaction. Love the company's atmosphere. Dhar Mann and Laura and now Ella Rose and all his people are gems. Love this company.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This fills our heart, Angela! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user adm148
Ohio
1 review
0 helpful votes
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June 10th, 2017

I am so glad I'm in liveglam. No problems with billing, no popups or my info shared. Excellent customer service if you need them. I get quality products delivered each month with free shipping. I earn points that are spendable as cash on other great products. I can trade, skip, or get more points. Yay! I do so recommend for makeup addicts.

Thumbnail of user sherylh82
North Carolina
1 review
0 helpful votes
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July 18th, 2020

I absolutely love this subscription the Morphe brushes are the very best and you get a great deal. I would recommend this to anyone who needs good brushes. It is a very easy and affordable way to build your collection.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Sheryl! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user deijanag
Missouri
1 review
0 helpful votes
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September 3rd, 2019

Love Liveglam and their subscription services. Fast shipping and great customer service! I am currently enrolled in the brush subscription and I love having my brushes delivered monthly and also never have to worry about getting the same two brushes.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Deijana! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user alyssab96
Texas
1 review
0 helpful votes
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February 24th, 2020

Live glam, great products. Beautiful eyeshadows and lipies. They honestly go great with everything. The shipping is great and the customer service is awesome. I love that you can chat with someone of you have a question and will literally take you step by step. Liveglam you are awesome!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! This fills our heart, Alyssa! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user amyt79
Utah
1 review
0 helpful votes
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January 25th, 2017

I have a monthly Brush Subscription and all brushes I have received have never been bad quality. I'm so satisfied with all products that I've received from them. They always make sure the we (the customers) are taken care of. Especially with payments, they always give you a few days after the due date, if for some reason you have no money to pay for it, they give you a few days to pay for your subscription. I love that about them they are about the customer and not about the money.

Thumbnail of user sarak68
Canada
1 review
0 helpful votes
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June 3rd, 2017

I am absolutely OBSESSED with the MorpheMe subscription from LiveGlam! Such a beautiful array of brushes every month, without Morphe's shipping costs! Lol. LiveGlam customer service is also incredible, they are SO helpful and you get a response so fast! Don't think I'll ever cancel my subscription!

Thumbnail of user beatriceo7
Texas
1 review
0 helpful votes
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December 31st, 2018

5 stars! They come in when they tell you. Their products are awesome. I have been ordering from liveglam for almost a year already and i love everything that comes in from them. Liveglam is all i use now. From brushes to lippies.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Beatrice! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user stephanieg218
California
1 review
0 helpful votes
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April 7th, 2019

In love with all these wonderful lippies! Barely have to if ever reapply during the day. There is a variety of different colors and the best part of it is that you can get a subscription and receive three different lippies each month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Stephanie! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user stephaniej156
Illinois
1 review
0 helpful votes
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October 5th, 2019

I love LiveGlam and would recommend to all my friends and family. I frequently post about it on social media. This is a must have subscription! I love the formula of the Lippies they are beautiful colors in a matte finish and never dry your lips. I love how they last and I am not having to touch up my lip color all the time!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow - we're so glad you're loving our lippies, Stephanie! Thanks so much for the five-star review, Babe! Smooches!

Thumbnail of user sherryr75
Oklahoma
1 review
0 helpful votes
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June 19th, 2018

Live glam was very helpful. They went above and beyond what i was asking them even when it was out of their hands. The rep I spoke to was very helpful and nice. They understood my problem and came with a solution to the problem. I am more than happy with the service i received

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Your #liveglamfam is thrilled to hear such good feedback, and we’re proud to be one of the friendliest customer support teams in the industry! Take care, Sherry!

Thumbnail of user sighu
Canada
1 review
0 helpful votes
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June 28th, 2020

I re-joined because I love the glam of it all. The formulas are fricken awesome, not just sharing that. I also love make up subs and I wanted to build my lippie collection fast with cute collections they come out with monthly. It's honestly my self care.

Thanks, LiveGlam.:*

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yaaay! Welcome back, Sigh! We're so glad that you're loving your subscription! We're so excited for you to see our upcoming collections in the next months! Thank you for the 5 stars, Babe!

Thumbnail of user rachele206
Texas
1 review
1 helpful vote
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April 24th, 2019

By far one of the best monthly subscriptions I look forward to every month the product is exceptional and the customer service is amazing. Once you have tried there lip products there no other to stand by there standards simply the best

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Rachel! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user mariam712
Minnesota
1 review
0 helpful votes
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May 14th, 2019

They truly look out for Customers best interest and were very attentive. I reached out because of a damaged package and they contacted me right away. Apologetic sent me a a prepaid label so I could send back and get a replacement

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for that awesome review, Maria! We truly appreciate it!

Thumbnail of user farahf5
Spain
1 review
0 helpful votes
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August 13th, 2017

I love LiveGlam and its subscription Morpheme. I consider is cheap for the good quality of the brushes. I am also very pleased with the staff they are very nice with me. I am sure I will be here a long time

Thumbnail of user lexyn
New York
1 review
0 helpful votes
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February 10th, 2017

I ordered the day before the subscriptions are sent out. Shipping was fast, I got the order within a couple days. The customer service team was very pleasant and was able to answer questions that I had.

Thumbnail of user amandao20
Texas
1 review
0 helpful votes
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November 15th, 2016

I love LIVEGLAM! I currently have the #morpheme subscription and I will not be ending it soon. It has amazing prices and brushes. They send me amazing brushes every single month. Honestly, it is my favorite time of the month. I have used every single brush that I have ever received from them. I cannot wait to get more!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Glad you're enjoying them! Thank you for the overwhelming support!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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