• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user miriamj8
Texas
1 review
0 helpful votes
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April 11th, 2019

I love anything and everything that has to do with live glam and their products! Their lippies and brushes subscription is the best! I love receiving my monthly package, it's like my birthday every month.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Miriam! Glad to know you love them. You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user morganh172
South Carolina
1 review
0 helpful votes
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September 29th, 2020

Liveglam is definitely a place you should be ordering makeup from! I had an issue with the post office losing my package and they basically told me that they weren't going to do anything about it after paying $115 for makeup that I never received. I personally contacted Liveglam and spoke to them and told them about the situation and that they took care of me instantly. I got my merchandise re-shipped back out to me within 2 days and my merch got to me within 2-3 business days! If that's not top notch customer service, then I don't know what is especially since they expedited the shipping and all. Not to mention the lippies are to die for. These colors are amazing and worth having and definitely long lasting! I may keep my second job just to afford the subscription ok lol :)! ! Thankkk you LiveGlam

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow - we are floored with your kind words, Morgan! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! Please do not hesitate to reach out to us if you have questions or any assistance that you may need and we're happy to help in any way we can. Thanks and take care! Cheers!

Thumbnail of user melissar285
Texas
1 review
0 helpful votes
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March 10th, 2019

Live Glam lippies are the best! They glide on smoothly and I Love that they last all day without having to apply it over and over! I Love their Matte lippies! These are so far the best lipsticks i have ever bought my entire life!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Melissa!

Thumbnail of user karenc194
Oregon
1 review
0 helpful votes
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January 12th, 2017

I love both the quality of the brushes as well as the variety that I get every month. This gives me the chance to try out new brushes that I might not have thought about getting and I've yet to get one that I haven't been able to use. I highly recommmend them to anyone!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Karen! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user zayrac
Texas
1 review
0 helpful votes
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May 23rd, 2019

I love liveglam! Awesome peoducts and the best affiliate les do makeup! I love her! And she is the reason i subscribed in the first place and its really awesome that they are actually a really good company! Customer service is excellent and very fast on responding

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user codyannr
California
1 review
0 helpful votes
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March 10th, 2020

I really like Liveglam, I had it like 4 months and my collection has grown. They give you a option to trade the whole collection to another or just one lippie. Also you can skip a month if you don't like that months colors. I recommend Liveglam

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi, Codyann and thank you so much for taking the time to leave this amazing review! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user stephaniel221
Texas
1 review
0 helpful votes
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December 1st, 2018

I subscribed 2 months ago and I so far love it I'm so in love with the lipsticks that come out each month, also the fact that you have a question and they are in touch with you rights away and so genourous and nice. Keep up the great work Glam!

Thumbnail of user evelynp47
Texas
1 review
0 helpful votes
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March 16th, 2019

Thank you so much for creating such cute, comfortable and not to mention affordable lippies! I have found my absolute favorite lipsticks ever & if you knew me you would know how picky i am w lipsticks. Thank you for creating something so comfortable to wear as my daily!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, Evelyn!

Thumbnail of user nadeeng
New Mexico
1 review
0 helpful votes
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May 14th, 2019

I sign up for the annual subscription of both the brushes n lippies and i love it, cause Every month is exciting to get new lippies and my brushes i love every single one of them i love that you can do the trade ins for what ever brush or lippy that i dont want each month its the best. I just love it all!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Nadeen! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user payelc
Australia
1 review
15 helpful votes
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June 8th, 2017

Excellent is the word that I would like to describe Live glam service for each & every respect.
Customer service - top notch. Ask a question & you will get a positive reply with 24hrs.
And what can I say about the KissMe Lippies! Where were you hiding? Why didn't I get introduced with them before? I have tried & tested almost all brands for these liquid matte lipsticks & KissMe is the clear winner.
I can only brag about how good they are, how smooth they feel on the lips, how they keep your lips soft unlike most others & you can even eat wearing them... they still wont smudge!
I am in love with KissMe Lippies. I cant ask for more.
Thank you

Thumbnail of user mayrar30
Florida
1 review
0 helpful votes
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May 3rd, 2019

Thank you, how fast is customer service all the time And replacing my Les Do Makeup fast. You guys were fast to ship the first one and fast to answer my emails and keeping me update to what was going on with my palette thank you onces again you're the best love my membership don't take long to receive my brush and my palette

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Mayra. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user naomis51
GB
1 review
0 helpful votes
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February 26th, 2019

I've been with this subscription for a while now and I absolutely love the MorpheMe one. They send out a variety of brushes for an excellent price. I'm never disapointed! The price for the amount of brushes I receive is also amazing!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for this heart-warming review, Naomi! We're so thrilled to know that you LOVE our MorpheMe subscription! Your LiveGlam Fam appreciates this BIG TIME!

Thumbnail of user veronicar102
Texas
1 review
0 helpful votes
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October 4th, 2019

The website is so awesome and all the lippies are amazing well worth the money every month. I've never had a subscription to anything before this is my first one and I'm absolutely in love with it my next one will be the eyeshadows n then the n for sure the brushes..

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Veronica! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user amberd203
Nevada
1 review
0 helpful votes
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November 19th, 2018

I was never a lipstick wearer. I started watching Les Do Makeup and I loved how she would do her makeup, she made me want try out the Kiss Me subscription when her collab came out. Now I'm hooked and look forward to every months lipsticks

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Amber!

Thumbnail of user melissam593
Arizona
1 review
0 helpful votes
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February 3rd, 2019

The lippies from liveglam are very affordable and the customer service is great very responsive and gets back within a day i would highly recommend the subscription for only 19.99 a month very impressed

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Melissa! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user htebaziiler
Florida
1 review
0 helpful votes
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September 27th, 2018

I love its quality, its softness, how well you do if I work, that's why my score is five. Because it is everything you are looking for and could not find and I found it MorpheMe is the best that I have been recommended and I do not change it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products and services, Htebaziile. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user kristinap55
Wisconsin
1 review
0 helpful votes
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February 18th, 2019

Absolutely love liveglam! Quality is amazing and it never ever dries out my lips! Always different colors and you never get the same color twice! Customer service is awesome and I always love the lippies I recieve! Definitely one of my favorite subscriptions to get each month for a great price!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Kristina! We appreciate such a wonderful review and for recommending our products. It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user georginar6
Australia
1 review
0 helpful votes
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September 7th, 2017

Best subscription box, I actually use all of the products, and the rewards system is great! I am subscribed to the kissme and morpheme boxes, and it's like christmas every month. I love all the lip shades and the brushes are so soft and great for blending makeup. Will continue to use!

Thumbnail of user claudiag29
Arizona
1 review
0 helpful votes
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March 9th, 2017

I was recommended to LiveGlam and let me tell you guys best thing I have subscribed to! I love it because I receive new brushes every month and it's worth it. I get to explore and use different makeu brushes for my application. What are you guys waiting for!? Go subscribe to LiveGlam!

Thumbnail of user laurau17
Texas
1 review
0 helpful votes
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April 12th, 2019

I love the quality of the lippies. And the sales they have for members. They are very helpful with any problem you may come a cross. They have a awesome customer services. And the products are amazing definitely recommended live glam..

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Laura! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user velt
Texas
1 review
1 helpful vote
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April 24th, 2019

Fantastic lippies in matte, satin, & glossy finishes. With a wide range of colors. I love to see my lippie collection growing. I get colors that I normally wouldn't pick for myself. So I get to try them out or trade them if I'm not into the color.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Vel! Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user cruzm19
California
1 review
0 helpful votes
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November 19th, 2019

The Liveglam lippies are the best. I always just wore lip liner as my lipstick, than I was introduce to liveglam and I just love them. I love more of than Matt style than anything else. So yes I really like this bran.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for the amazing review, Love! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam!

Thumbnail of user holliej7
Texas
1 review
0 helpful votes
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November 15th, 2019

Found live glam through an affiliate- les do makeup and have been with them for over a year! I have had such a wonder amounts of lippies that I have purchased and have had to speak to them about a possible situation that was resolved very quickly.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey, Hollie! Thanks heaps! Feedback as such keeps us motivated and rest assured we will keep on improving our products and services for our Glammers, like you! XOXO

Thumbnail of user oliviar84
Oregon
1 review
0 helpful votes
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May 15th, 2019

I absolutely love their lippies and eyeshadow palette, They blend very nice! The lippies are long wearing and are very comfortable to wear. I will definitely keep buying their products. I'm hooked lol

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Olivia! We really appreciate it and we're looking forward to many glamazing months and years with you!

Thumbnail of user rhondaz8
Texas
1 review
0 helpful votes
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February 18th, 2020

The products from LiveGlam are all around great! The variety of shades in their KissMe subscription is limitless! The different finishes to them are phenomenal! I love LiveGlam and I highly recommend them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Rhonda!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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