• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user desireeh31
Texas
1 review
0 helpful votes
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January 30th, 2019

Love the monthly lippies always satisfied every month. The lippies are amazing and I can't wait till February month. I recommend lippies to people that have great taste for quality makeup and for an a amazing complete look

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Desiree! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user jocelinq
Texas
1 review
0 helpful votes
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November 5th, 2019

I love the variety of different shades each month. Also they are good quality and cruelty free its a plus. The names are so ka-uteee. They are friendly and amazing with support in any wuestion or concern. A huge 100 for me. Highly reccomend.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jocelin! Thanks for the loooove! Please know that we will always do our best to give or dear Glammers the most Glam-azing experience ever!

Thumbnail of user abbyd21
Texas
1 review
0 helpful votes
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November 30th, 2018

OMG! The Kiss Me lippies are amazing, Im in love with all the shades, my friends and family always ask me about them, im so happy to be part of the members of liveglam, i dont have any complaints, i love the way they treat you when you need assistance they are really nice and patient with you, you don't really see that anymore.

Thumbnail of user maggieo9
Colorado
1 review
0 helpful votes
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April 15th, 2019

Love the excitement of three different color lipsticks showing up at my door. I look forward every month to the new color lippies I'll be getting to match my clothes. I get so excited to try new makeup looks to be able to use the lipsticks.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Maggie! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user amelynnw
Mississippi
1 review
2 helpful votes
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March 5th, 2019

I love the quality of the brushes, and Lippies, it was very easy to sign up for the subscriptions. I love that if your not feeling the products for that month you can trade them for different products. Absolutely very satisfied with my products.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Amelynn! We're so glad to hear that you are aware of our Trade option! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Thumbnail of user kristinam120
Florida
1 review
0 helpful votes
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September 2nd, 2018

I love everything about the company in itself, i was contacted quickly from the customer service quickly and everything was fixed as it should have been. I even got a free brush in the process which is great. As i am new to this whole makeup thing i want ALLLLLLLLL the brushes i can get. But i was very extremely satisfied with the service.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awwww, thanks for sharing your great experience with us, Kristina! Xoxo

Thumbnail of user rachelr98
Missouri
1 review
0 helpful votes
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January 26th, 2018

They have excellent customer service. I needed assistance with applying my coupon code to my subscription and I emailed customer service and received a response quickly and they helped me out. Im excited and really looking forward to receiving my new lippies.

Thumbnail of user dorae3
Texas
2 reviews
0 helpful votes
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June 1st, 2017

This is my 3rd month and I still love every color of lipstick! I have the kiss me sub so I get 3 liquid lipsticks every month for just 19.99! I love that they are shipped out the same day your acct is paid! They have amazing customer service too!

Thumbnail of user rosemaryn48
Illinois
1 review
0 helpful votes
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April 4th, 2021

I have been a consistent customer for several months now and I have to say I believe in the quality of their products. I have a subscription to their lippie club and their colors, quality of products, and cycle change differs each month and does not disappoint! Worth your money for sure!

Products used:
Lippie club.

Value
Shipping
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback and for the 5 stars, Rosemary! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! Thanks and take care!

Thumbnail of user aracelie8
Texas
1 review
0 helpful votes
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February 28th, 2021

I love Live Glam. They have Fabulous lippie collections every month. They allow you to swap lippies if you don't like all the lippies from that collection. Great deal and I love the quality and formulas of the lippies

Products used:
All their lippie products. Also gave some as gifts and stocking stuffers

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This fills our heart, Araceli! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Thanks and take care! XOXO

Thumbnail of user biridianac
Texas
1 review
0 helpful votes
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June 9th, 2018

I ordered a limited edition collab from live glam. Unfortunately usps misplaced my order. I contacted live glam and right away i got a response. They sent me a replacement order no questions asked. I was surprised! Thank you live glam!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving such a positive and heart-warming review, Biridiana! It's our pleasure to have made you happy with our products and services! Take care!

Thumbnail of user mercedezr
Washington
1 review
0 helpful votes
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May 15th, 2019

LiveGlam is the absolute best! I'll always recommend them to my friends/family. The lippies are amazing and have the best formula. The lippies look good all day and they don't look crusty-musty at all. Can't wait to subscribe to the makeup brushes and shadow me.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Mercedez! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user lilianag13
Texas
2 reviews
0 helpful votes
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April 27th, 2019

This Lipsticks are must have. The subscription is a must have. They have not disappointed me and I have been subscribed for a year now. I love every single shade. I love the consistency of the liquid lipstick. And I am obsessed with the metallics as well.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Liliana! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user susanb689
Costa Rica
1 review
0 helpful votes
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September 6th, 2018

I didn't know that they have polish as well... I guess in certain a places. Bye anyhow. I love the lippies I felt in love the first time I tried them. They are not lumpy or anything like other brands. I love them

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Susan, thank you so much for taking the time to leave this awesome review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user monicam192
Texas
2 reviews
5 helpful votes
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August 17th, 2018

I joined with them and pay for their three lipies but they are extremely messy and charge twice, then when you try to call them, they never answer just they ignore the situation. I am really dissatisfied for sure I am going to cancel my subscription and I am not going to recommend them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We apologize for any inconvenience, Monica, and we want to make things right. Kindly send us an email to support@liveglam.com or go to https://m.me/LiveGlamCo to initiate a private message. We’d love to hear from you so we can look into the matter and resolve it immediately.

Thumbnail of user damarisr11
Missouri
1 review
0 helpful votes
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April 30th, 2019

I have been subscribed to the Kiss me LiveGlam for about 4 month and I ABSOLUTELY love it... their product is amazing and they are very accessible for any questions that you might have. For the product it self is great quality for cheap. The only thing is their shipping method... i feel the shipping takes long just for DHL to pass it down to USPS. But even then they deserve a 5+ stars...

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Damaris! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user kaylas116
Michigan
1 review
0 helpful votes
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April 17th, 2019

This is one of my favorite subscriptions! I get the lippies and morpheme brushes. The formula and the color selection for the lipsticks are amazing! And the brush subscription really helps me get my collection up.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey Kayla! Thank you! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us! We look forward to many amazing experiences with you! Cheers!

Thumbnail of user elyn
Florida
1 review
0 helpful votes
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September 3rd, 2019

Everything from their customer service to their products are amazing. Their formula for the lippies is like luxury brands. Their packaging & monthly concept is so fun to look forward to & goes with the seasons.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Ely! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user michellee140
Michelle E.
California
1 review
0 helpful votes
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March 22nd, 2019

I think the morphe me brush subscription is totally awesome I received three to five brushes a month and they are great brushes with great quality and they are all different kinds of brushes ranging from face to eyes and I have no problem receiving them every month customer service is outstanding and I would definitely recommend this subscription to a friend.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Please let us know if you have questions or any assistance that you may need and we're happy to help in any way we can! Take care!

Thumbnail of user staceym178
Arizona
1 review
0 helpful votes
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May 16th, 2019

I absolutely love LiveGlam! The formula is like no other. Not only is the packaging amazing, but it always comes in a cute bag! I feel like they are a company that cares about their customers. Liveglam realizes that some time money can be short, they give you the option to skip that month without kicking you out of the subscription. Also they realize that that's month lippie may not be everyone taste, you get a second option. You referred a friend they get a free lippie and you get special points. Not only that you get a personalized e-mail thanking you for the referral. If your a makeup lover and want to build a variety of lippies for a great price LiveGlam is the way to go!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user renitas6
Indiana
1 review
0 helpful votes
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September 21st, 2020

I really didn't expect this club to be anything more than a run of the mill makeup club where you get a few brushes that are cute but by the time you use the brush once it's as bald as a molerat and the gloss makes you look as though you have eaten a plate of grandmothers fried whatever but not with liveGlams product. Absolutetly love this company

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Renita!, We really appreciate your feedback! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user lisae289
Illinois
1 review
0 helpful votes
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March 2nd, 2019

Love my live glam it has given me a collection and so quick! Great brushes Excellent lippies

I feel so spoiled and if you want to pick something other than what they are offering they have options, I seriously love that and if you can't afford orvwaht to take a break, just skip a month.

It's a no brainer quality products to add to your make up collection.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Lisa! Thank you for this heart-warming review! We're so thrilled to know that you LOVE our MorpheMe and KissMe subscriptions! Your LiveGlam Fam appreciates this BIG TIME!

Thumbnail of user kristenb190
Canada
2 reviews
1 helpful vote
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July 29th, 2019

Everything about them is amazing I love it I love the product. You always get different colours it's never the same lippies they are always different the packaging is always cute and they come up with the cutest names for them they last forever

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Kristen! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user danieller172
Florida
1 review
0 helpful votes
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January 29th, 2020

Love the brushes and the shadows I just signed up for u can't wait to receive it I love the lippies too. I love that you could actually skip a month if you do not have the money and go right back to it the next month it's a really good subscription and I really enjoy it

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Danielle! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user mariar343
California
1 review
0 helpful votes
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January 17th, 2019

Totally recommend these lippies to anybody. Very good quality. Good customer service.and there also really affordable. I have a year with live glam and I yet have not received a lippie that I don't like. Worth a try

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a 5-star rating, Maria. We are very pleased to hear that our products & services make you happy.

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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