• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user veronicah281
Texas
1 review
0 helpful votes
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May 4th, 2020

Liveglam, let's just start by saying, you guys are amazing! I've never had a problem with you. Every color is just so pretty! And it's for all skin types. Not just one. I just love it

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Veronica! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user christinar293
North Carolina
1 review
0 helpful votes
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June 21st, 2020

Live Glam is wonderful! This is my first shadow and I'm so excited! They have the most beautiful palettes and Lippi's. I joined the shadowme and am getting the whimsical garden pallette. I joined just for it and am getting a free Lippi. I am so ready to get it! Its so worth the 20 every quarter!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your amazing feedback, Christina and we're glad that you're loving your glam goodies! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam!

Thumbnail of user lindas418
New York
1 review
0 helpful votes
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May 22nd, 2017

Absolutely love my morpheme subscription! I can not say enough about it and the customer service is always great and fast. Totally would recommend you sub. If you have not yet.

Thumbnail of user tarrynm1
Australia
1 review
0 helpful votes
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February 12th, 2018

Been using this subscription service for a few months new and cannot recommend it enough! Such great value for the price and love the option to swap out products each month!

Thumbnail of user stephanier215
Arizona
1 review
0 helpful votes
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August 18th, 2018

I have the Kiss Me Subscription for the past 3 months and I love it! Never had a problem with them they provide excellent customer service and offer high quality products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Stephanie! We truly appreciate it!

Thumbnail of user lesliew59
Virginia
1 review
0 helpful votes
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February 19th, 2018

I received my first order of Morphe brushes via the monthly subscription box from LiveGlam. The brushes are soft and blend makeup very well. Can't wait to receive next month's subscription.

Thumbnail of user dianap71
Illinois
1 review
0 helpful votes
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July 16th, 2017

I cannot recommend this subscription enough. Excellent customer service and fast shipping. The brushes are excellent quality and you get options to skip months or trade brush sets. I love It!

Thumbnail of user yvonneg19
Texas
1 review
0 helpful votes
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April 28th, 2017

LiveGlam is such a neat company that sends you good quality brushes. Love, Love, Love the products they send. Very fast and efficient customer service

Thumbnail of user kristalk1
Texas
1 review
0 helpful votes
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June 3rd, 2019

Live glam is an amazing company with great customer service and they put out beautiful products. I'm subscribed to the lipsticks and I'm never disappointed.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Kristal! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user andreap114
California
1 review
0 helpful votes
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February 28th, 2018

Honestly my makeup collection is small! With this subscription my collection has grown and will continue to! I love that they have the option to derive or skip if you don't like that months products!

Thumbnail of user kimberlyz84
California
1 review
0 helpful votes
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February 25th, 2020

Absolutely love how fast their shipping process is and their packaging is super cute as for the lippies I love that they last on and don't have to be constantly reapplying like with other products

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Kimberly! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user osirisa1
Maryland
1 review
0 helpful votes
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June 10th, 2019

I subscribed because of Les Do Make Up & Laura! I went out my comfort zone and tried the lippies. I wasn't a lippie girl because I couldn't find the right shade. Def worth the 19.99, and if you can't afford it or don't like the ones you can always trade or skip. Can't wait to keep trying the new lippies! Thanks XOXO

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Osiris! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user krystint2
Illinois
1 review
0 helpful votes
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December 10th, 2016

I was sceptical at first. I mean who really has you pay $19 a month for $30 in brushes every month. Definitely not a scam! I am very happy with the morpheme brush club. I will be sticking around!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing review, babe! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user joylynner
Florida
1 review
0 helpful votes
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September 5th, 2020

I start my LiveGlam collection since 2017. They are the perfect quality and variety every single month. I been back and ford with the subscription thats how much I love them..

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This is amazing, Joylynne and thanks for the 5 stars! We truly appreciate the overwhelming love and support! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user marlenep31
New Mexico
1 review
0 helpful votes
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March 17th, 2019

The price is good for the lippies you get. I like that you can skip a month if you need to. I also love that you can trade a lippe or a whole set if you dont loke the colors for that month. Its one of the best subscription ive gotten so far..

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Marlene. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern! Cheers!

Thumbnail of user dorothym216
Ohio
1 review
0 helpful votes
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February 17th, 2020

There products are so worth the money. Their lippies are very colorful last all day not sticky like some are. Their eyeshadows palettes are so very colorful and beautiful they are very pigmented. The brushs are full and soft and bristles dont fall out

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for this amazing feedback, Dorothy! We really appreciate it! We are committed to providing top-notch quality in our products and services, all the time! Take care! XOXO

Thumbnail of user amberh328
Kentucky
1 review
0 helpful votes
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December 28th, 2020

Love the produced I get ever month for a great price also. The company is amazing when I needed help customers service was right there in chat to help me.

Products used:
Brushes and lippies

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Amber! We are glad to know that you are satisfied with our products and services!

Thumbnail of user selenam42
Illinois
1 review
0 helpful votes
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July 16th, 2020

Love that I can get 3 lip products a month for 19.99. It expands my lip collection. I've also bought a few shadow pallets from them and love the colors.

Thumbnail of user lisag187
California
2 reviews
1 helpful vote
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February 1st, 2017

Good quality at a reasonable price :) Even better value as a Morphe me member. The member sets take the guess work out of which brushes are needed for what purpose.

Thumbnail of user simoneh11
GB
1 review
0 helpful votes
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August 14th, 2017

I emailed liveglam about shipping to the uk. The response I got was almost instant and very helpful. Has defiantly helped me make my mind up about using them :)

Thumbnail of user jackies416
California
1 review
0 helpful votes
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September 5th, 2020

Amazing lipsticks the quality is good not drying at all and there's a ton of varieties if you don't like the months lipsticks you can trade them for different ones

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Jackie and we're glad that you love our lippies variety and formula. Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user janning1
Texas
1 review
0 helpful votes
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March 20th, 2019

LiveGlam is a lippie subscription, you get 3 lippies every month for $19.99. I like that if i don't like the color or colors of the month, i have the option to trade one/all or also skip the month. I love all the colors I've been sent. I love that it isn't expensive and the quality is definitely worth the price (3 for $19.99). The matte lippies aren't sticky and don't transfer and the glossy lippies aren't too sticky.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jannin! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user shaynap3
Connecticut
2 reviews
0 helpful votes
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June 9th, 2018

I am sooo glad i signed up for this subscription for the price I get to try out Morphe brushes and start my collection-since Im a makeup newbie-without having to go to the store and figure out brushes I need. I also loveeee that I can swap out the whole set or just 1 brush based on need/preference.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Shayna! It is very nice to know that you've had such a great experience with us. Don't hesitate to reach out anytime! Talk to you later! :)

Thumbnail of user lizac19
Texas
1 review
0 helpful votes
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September 9th, 2019

The colors are beautiful! I especially love how the lippies stay on ALL DAY! The monthly lippies are worth the price! If you want to start on a collection Liveglam Lippies would be the way to go cuz every month you get 3! The 3 lippies that you get for that month are the shades for that particular month! #loveliveglam

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Liza! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user mandyg34
California
1 review
0 helpful votes
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February 10th, 2019

Each month is never a disappointment! Over all great customer service and great product. Anytime that I've had a problem they were quick to fix it. Color choices and names are always great too

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Mandy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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