• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user amberm121
California
2 reviews
1 helpful vote
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May 9th, 2020

LiveGlam is an amazing subscription company! I love all the lippies and will trying other subscriptions soon! Fast shipping and amazing customer service!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Amber! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user caram56
Arizona
1 review
0 helpful votes
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October 18th, 2019

Love the products so amazing the lipstick are such great quantity and the customer service is amazing had a issue with September and they fixed it right away

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Customer satisfaction is one of our top priorities, so we're glad to hear that! Thanks for this wonderful feedback, Cara! Take care and stay glam!

Thumbnail of user fanneye
Iceland
1 review
0 helpful votes
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February 28th, 2019

I'm loving it all the clubs they offer wish though they could have found more pallets than the have so far but
I know they are working on it. So happy that I was referred to them.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Fanney! We’re stoked knowing that you love them, the same way that we do!

Thumbnail of user angelitav3
Texas
1 review
0 helpful votes
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May 13th, 2020

Can't live with out my subscription love my live glam.The awesome part is they give back to their customers with free bees how awesome is that. I feel beautiful with my lips on thank you so much.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Angelita! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

Thumbnail of user anap63
New York
1 review
0 helpful votes
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August 18th, 2017

Love my monthly life glam brushes I also love the customer service that they provide their prompt response. I recommend to anyone great monthly price for amazing products/brushes

Thumbnail of user elainep59
Texas
1 review
0 helpful votes
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May 24th, 2018

There products are Just perfect! Love glam helps you with whatever you need if you have any questions. Nothing better than good quality products and great customer service!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Glad to know that we’re able to meet your expectations, Elaine! We’re committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user elisabethc30
California
1 review
0 helpful votes
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July 19th, 2019

Recently subscribed to live glam morphe brushes and received my first package. They offer a great product at an affordable price. I believe they are a great company.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Elisabeth! We really appreciate it!

Thumbnail of user christinal94
Colorado
1 review
0 helpful votes
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January 25th, 2018

Absolutely love The prices for new brushes! There is excellent customer service and that is the best part. They answer in a timely manner and are very professional..

Thumbnail of user crystalg205
Oklahoma
1 review
0 helpful votes
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October 23rd, 2019

I love the liveglam lippies, the only thing I'm not too crazy about are the crayons, and also not too fond of their morphe brushes, I recieved like a couple of sets or so and they've just been a no no for me so I've been skipping I think I only like about 2 out of the 5. Other than that their lippies are the bomb I love the lippies!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey, Crystal! Thanks heaps! Feedback as such keeps us motivated and rest assured we will keep on improving our products and services for our Glammers, like you! XOXO

Thumbnail of user jennifero171
Illinois
1 review
0 helpful votes
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November 16th, 2019

Very very affordable and quick shipping! Amazing overall! Definitely recommend to all beginners and experts! Helps out so much, then going and wasting more for the same product!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam, Jennifer!

Thumbnail of user meganl43
Maryland
1 review
0 helpful votes
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December 6th, 2016

Their monthly makeup brush subscription is great. Helps me to save money and grow my collection. I get to try different brushes and get a surprise every month!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it! Please don't forget to tag us, babe!

Thumbnail of user nancyn145
Texas
1 review
0 helpful votes
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June 23rd, 2019

Very affordable prices and very good quality I really recommended they send you three beautiful lippies each month that you would fall in love with them

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Nancy, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime!

Thumbnail of user gabrielag27
California
1 review
0 helpful votes
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August 18th, 2018

Love their lippies they are very good quality!
Their customer service always answers questions or any problems you have with your order
They ship products fast

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We’re so happy to know that we’re able to make you happy, Gabriela! Thank you for this feedback!

Thumbnail of user ivonnes10
Arizona
1 review
0 helpful votes
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December 6th, 2020

Amazing! Currently have the lippie membership and let's just say it's the best. You get 3 lipsticks for $20... a price you cannot beat! Highly recommend!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Ivonne! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user perlar2
California
1 review
0 helpful votes
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June 11th, 2017

Best $20 per month I've spent! The brushes are really good quality & for the price we pay monthly we get so many brushes. Also, the delivery is super quick & always on time! Love it!

Thumbnail of user disharaw
New York
1 review
0 helpful votes
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March 10th, 2019

Love these lippies, the colors are great and they dont leave my lips feeling really dry! Looks good on women who have darker skin, and if you dont like the colors you can switch them out

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care, Dishara!

Thumbnail of user angelam907
Texas
1 review
0 helpful votes
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July 23rd, 2020

My friend got me hooked on Live Glam it's affordable they have so many varieties. They have a quick response team available when I've had question. Just love everything about Live Glam!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Angela! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user amandab171
Arizona
1 review
0 helpful votes
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February 15th, 2017

Super fast shipping and great prices! I love my morphe brush subscription! I can't to see what brushes I get next month, it's great because I'll never get the same one again!

Thumbnail of user floro2
Washington
1 review
0 helpful votes
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August 27th, 2020

LiveGlam is amazing! They have such an awesome customer Service & they are super friendly! I'm glad to be part of their Lipstick Subscription. Lipstick formula is amazing I really love it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Flor and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user vanessac130
Georgia
1 review
0 helpful votes
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February 6th, 2019

The lipstick colors are absolutely beautiful, and more to my taste. The shipping, and their customer service has been phenomenal since I've only been ammeter for 3 months. I love their product.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Vanessa! We appreciate such a wonderful review! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user jessicam595
Texas
1 review
0 helpful votes
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January 17th, 2019

So far I love all the colors! I haven't had any problems with them great customer service I have been subscribed for about 8 months already and I have an awesome collection

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Jessica, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime!

Thumbnail of user fabiolaz1
Nevada
1 review
0 helpful votes
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May 9th, 2019

Their price is affordable and their products are amazing. I once received a palette with one shadow messed up and I contacted customer service and they took care of it right away!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user haleyw6
Canada
1 review
0 helpful votes
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December 10th, 2016

I absolutely love this subscription I've been getting brushes for 2 months now I already have an awesome collection! The delivery times are super fast and The rewards are awesome! Highly recommended

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, love!

Thumbnail of user natashav35
India
1 review
0 helpful votes
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July 19th, 2020

Unlike other brands' matte lip glosses, Life Glam's matte lip glosses keep my lips hydrated and smooth. Also I love the strong pigments, so I don't need to keep on re-applying it again and again :)

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Natasha! We're so glad to hear that you're loving your lippie subscription! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care and stay glam!

Thumbnail of user arielm82
Texas
1 review
0 helpful votes
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September 22nd, 2019

LiveGlam has gotten me out of my comfort zone with the variety of colors. I love the surprise of the months reveal, and look forward to my package in the mail every month

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Ariel! We really appreciate it!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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