• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user alegriag
Texas
1 review
0 helpful votes
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January 28th, 2019

I love the fact that they send you 3 totally different shades to try monthly. And if one is not to your liking, you can trade it for a different lippie.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review. We’re stoked knowing that you love them, the same way that we do! Take care, Alegria!

Thumbnail of user shannonb325
California
1 review
0 helpful votes
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January 25th, 2019

I've never had a single problem with them. My package is always on time. And the formula of the lippies are great. I also get the brushes which are top shelf.

Thumbnail of user crystalm150
Texas
1 review
0 helpful votes
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December 11th, 2018

I am very satisfied with my liveglam lippies and brush subscription. Great quality brushes and my lippies last all day! Always anxious to see what I'm getting the next month :)

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Crystal, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user melissaj183
Texas
1 review
0 helpful votes
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June 12th, 2019

I love the matte lippies and shadows! Liveglam is affordable but sometimes I do have to skip when its not in my budget but love that they give you different options.

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Geoffrey R. – LiveGlam Rep

Hello, Melissa! Glad to hear that you love our products! Thank you for the awesome review!

Thumbnail of user evar71
Texas
1 review
0 helpful votes
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April 27th, 2019

I must say I love their lippie formula! They last long, lashed me all day and are so comfortable on my lips! Not to mention the colors are just so beautiful

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction!

Thumbnail of user marianar14
Georgia
2 reviews
0 helpful votes
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April 20th, 2019

LiveGlam is the greatest subscription company ever! Their lippies are of stunning quality, and if I ever have any concerns their support team is right on it! Never had a problem

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user merryl11
Florida
2 reviews
12 helpful votes
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September 15th, 2020

I've subscribed to many different subscriptions over the years and many I still have but a few I've left behind. One thing I noticed first about this subscription is the option to skip the month (and still get points for it) or trade the entire collection, or even just a piece of the collection! You aren't obligated to join every subscription they offer (brushes, lipstick, eyeshadow palettes) but it each one is worth it and if you love makeup, each offers awesome products. How many other subscriptions do that? Plus, they have a shop where you can buy items for a reduced price and a rewards shop to turn your points into brushes, lipsticks, entire collections or palettes. The shipping is super quick once you get billed and you get a nice amount of time to preview the upcoming collections and decide if you want to keep it all, skip or trade one/a few pieces. The customer service is fantastic and solves issues really quickly and efficiently. It took me a bit to think of subscribing, but I've been nothing short of happy with each of my subscriptions (brush club, lipstick club and eyeshadow club) from them. Absolutely worth it and some of my favorite subscriptions.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! We are floored with your 5 star review, horror-amour! Thank you so much for taking the time to leave this excellent review! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user emelya1
Georgia
1 review
0 helpful votes
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January 16th, 2019

When i suscribe i though i am not gonna like this lippies but after i hace my first set on my hands and try them all i was on chock with this lippies they are so $#*!ing amazing if i love them you are gonna love them too

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Emely! We are super happy and thrilled knowing that you love our lippies! We are continuously perfecting our formula to guarantee everyone's satisfaction, all the time!

Thumbnail of user mildredn5
New Jersey
2 reviews
0 helpful votes
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August 14th, 2019

I'm a lipstick person I'm in in love with the colors you offer each month its different. In this photo I'm wearing one of your colors natural look at 68 it's ok.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Mildred! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user anal80
Tennessee
1 review
0 helpful votes
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January 7th, 2017

Although I had some issues actually receiving my order, I contacting customer service, theh fixed the problem fast. The representative was very helpful and knowledgeable

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're sorry to hear about your experience receiving your order. Let us know if you're still having issues and what else needs to be taken cared off, we are here for you! <3

Thumbnail of user yajairam1
Connecticut
1 review
0 helpful votes
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November 1st, 2018

They have an amazing products and amazing customer service. I really love them, best lippies. You're not going to regret, their products worth every cent.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for loving our products & customer service. It’s always our pleasure to assist our Glammers the best way we can. Take care, Yajaira!

Thumbnail of user crystalc165
Utah
1 review
1 helpful vote
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January 28th, 2019

I've only had a few months that I subscribed and so far I'm in love with every single one. I've ordered a few more and they're all just perfect. I can't wait to get February's

Thumbnail of user carolinas31
Spain
1 review
0 helpful votes
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February 26th, 2019

Thanks to this subscription service I could grow my brush and liquid lipstick in my make up and they are really affordable and super good quality. I love it! Ahhh! And the do send abroad

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Carolina! Thank you for giving us a perfect rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you!

Thumbnail of user vanessam490
Colorado
1 review
0 helpful votes
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July 6th, 2021

They are awesome! High quality products and excellent customer service. I am a loyal customer. I will keep ordering. The rewards program is straight forward and honored.

Tip for consumers:
Great quality

Products used:
Lippies, Brushes and Shadows

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! Thanks for the feedback, Vanessa! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user azeliaa
Texas
1 review
0 helpful votes
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October 5th, 2018

Accidentally forgot to add promo to my Order after purchase and they still sent me my free lip pie and the customer service was great! Definitely recommend!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Azelia! Thank you for giving us a perfect rating and for recommending our products and services. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user yamelim
Texas
1 review
0 helpful votes
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May 30th, 2019

Great customer service! Replied right away and they were able to resolve my concerns! They message me couple of times to make sure my order was delivered.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Yameli! Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user mariap487
Mexico
1 review
0 helpful votes
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June 23rd, 2019

I absolutely love my palette! They internationally shipped which I liked and customer service is really good! I can't wait to get my hands on more products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Maria! We’re stoked knowing that you love it, the same way that we do!

Thumbnail of user kimberlyp136
Nevada
1 review
0 helpful votes
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August 23rd, 2018

Im obsessed with my Les Do Makeup lippies. I cant get over how affordable the price is and for the quality of the formula. Totally recommend it to anyone trying to build up their makeup

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Aww, thank you, Kimberly! We appreciate your feedback!

Thumbnail of user berenisev
Tennessee
1 review
0 helpful votes
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May 4th, 2020

Love the lipstick variety and very affordable! Also if you need to catch up on expenses you can skip a month it's not a binding contract that you have to get them every month which is a relief.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Berenise! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user kelliw7
New York
1 review
0 helpful votes
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May 24th, 2017

Just got my first set of brushes! Super fast shipping! Great quality brushes! 5/$20? Amazing deal! Can't wait to get my next set! Will be recommending this to everyone I know!

Thumbnail of user laurien11
Oregon
1 review
0 helpful votes
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November 11th, 2017

For $20 a month you get great brushes that dont shed plus they are ones that you can use. Im a new subscriber and have loved all the brushes Ive received.

Thumbnail of user cyndil18
California
1 review
0 helpful votes
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February 2nd, 2019

I have been subscribed to LiveGlam for a few mi the now and I am extremely obsessed with the quality of the liquid lipsticks! They are the perfect formula. Definitely recommend.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Cyndi! We truly appreciate it!

Thumbnail of user caring2
Tennessee
1 review
0 helpful votes
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January 22nd, 2019

I love the brushes I have received through MorpheMe! I've not only learned how to use every type of brush but have found my favorites amount them! Love Morphe! Love LiveGlam!

Thumbnail of user nazmeydim
Colorado
1 review
0 helpful votes
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April 12th, 2019

I love how the lip colors fit my skin! They are perfect! I will definitely recommend LiveGlam to my friends. I don't want them to miss out on this great opportunity.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Nazmeydi! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers!

Thumbnail of user janellel16
Colorado
1 review
0 helpful votes
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September 13th, 2019

LiveGlam is amazing! I am a lippie subscriber and I've never been disappointed. They stay on point with the colors of the month and the formula is awesome! Worth every penny!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Janelle! Thank you for giving us a perfect rating and for recommending our products! We really appreciate it!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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