• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user janethv1
Nevada
1 review
0 helpful votes
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November 11th, 2019

Its a must to give it a try! Different shades every month and based on the season. Works perfectly! Not only that but having the option to switch if you like a month works.

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Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Janeth! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user krianip
Nevada
1 review
0 helpful votes
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September 15th, 2020

I inquired about wishing to receive more eye brushes due to myself not applying foundation/contour as frequently as I do my eye shadow, brows, and liner [I live in LV and it's so hot in the summers]. The following month I received nothing but eye brushes [and I love that you can trade, even though some months it's not the best trade options], but I hadn't needed to since the last 3 months I've received eye brushes and accumulated enough via MorpheMe w LiveGlam that I have a beautiful brush collection now <3 I'm very pleased w LiveGlam, and they customer service I have not had an issue w. Thank you LG!

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Geoffrey R. – LiveGlam Rep

This fills our heart, Kriani! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user almap24
Washington
1 review
0 helpful votes
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December 14th, 2018

Love live glam. The morphe brushes are amazing and super soft. Customer service was great they helped me with my problem and replaced my brushes that was lost in the mail.

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Geoffrey R. – LiveGlam Rep

Thank you for taking the time to review your Alma. We are very pleased to hear that our products and services made you happy.

Thumbnail of user daisyn20
California
1 review
0 helpful votes
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April 28th, 2019

Great products and customer service! The quality is good. Good colors and pigments. I like their subscription option because it reduces the regular price.

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Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Daisy! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user karlac119
Texas
1 review
0 helpful votes
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February 19th, 2019

I love liveglam! Because of them I don't need to buy any lipsticks or brushes anymore, I just wish they would give us more eye blending brushes instead of face brushes

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Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Karla! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Take care!

Thumbnail of user laurar160
Texas
1 review
0 helpful votes
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February 8th, 2018

I love Liveglam so much! I recommend Liveglam to anyone. I had a mess up on my Jan. Morpheme brushes and Liveglam fixed it very fast. Customer care was very helpful.

Thumbnail of user karinag16
Arizona
1 review
0 helpful votes
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December 7th, 2018

I can't get enough of my brushes they are soft arise so fast and my makeup couldn't look any better thank you love glam for making my life much easier and for helping me look fabulous

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Aww, thank you, Karina! We appreciate your feedback and we're glad to know that you're enjoying your MorpheME subscription!

Thumbnail of user nancit3
California
1 review
0 helpful votes
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January 28th, 2019

I'm in love with these lippies and if I don't want to get a certain collection I can skip or trade and that's freaking awesome! I look forward to keep my subscription!

Thumbnail of user emberd
Texas
1 review
1 helpful vote
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March 3rd, 2019

Love that you can switch out lippies either one or all and even skip a month if you want! The lippies go on smooth and dry fast without drying out ur lips

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Ember! Glad to know that you're aware of our Trade and Skip options! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user crystalr103
Texas
1 review
0 helpful votes
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April 2nd, 2019

I got my shadow me pallet and kiss lipstick and I was pretty happy with my stuff came in on the day it said it would arrive and really excited to get my other pallet :)

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Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Crystal! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user jessical598
Texas
1 review
0 helpful votes
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September 22nd, 2019

Great products, but does take like forever to get here. Ha. But worth it and you can always skip a month if you don't like any of the lippies for that month.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jessica! Thank you so much for taking the time to leave this excellent review and we're so sorry if it's taking some time to arrive in Texas! We'll forward this to the team to let them know! Have a great day!

Thumbnail of user lindac1360
California
1 review
0 helpful votes
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November 7th, 2019

I can't be any happier. Since I subscribed to these lippies I've never bought another brand of lippies or lipsticks. I live for the reveal of each months different theme and colors.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Linda! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user lauras788
Texas
1 review
0 helpful votes
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October 21st, 2019

Quick service and glamorous color pigmentations. I loved the Bianca collaboration beautiful colors. Love being part of the live glam club it's nice to see what's going on and colors to come

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Laura! We really do our best-est to make the most amazing products possible! We sure do love surprising you guys month after month! Who doesn't love surprises right? Stay glam!

Thumbnail of user marissam95
Texas
1 review
0 helpful votes
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March 21st, 2020

Love how we can have a monthly subscription of lippies and make up brushes! Formula to the lippies are amazing and so cool how you can get 3 different shades each month.

Thumbnail of user maaritn
Finland
1 review
0 helpful votes
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September 27th, 2017

I love LiveGlam and MorpheMe subscription club. The brushes are great and it's always exciting to see next months brushes. The delivery is fast even to Europe.

Thumbnail of user jadew33
Michigan
1 review
0 helpful votes
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November 27th, 2018

The products liveglam gives their customers are prestige products at an excellent price. They are also so on the ball with their customer service, I love them.

Thumbnail of user jessicar179
Indiana
1 review
1 helpful vote
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October 5th, 2017

I have been with them for a few months and I always love the products. I love how we can trade things each month for other products. The customer service is good too

Thumbnail of user terris58
Ohio
1 review
0 helpful votes
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September 9th, 2017

Cant wait to get my first order. I love that you can get reward points and buy other stuff just saw my first set of brushes and Im so excited to get them.

Thumbnail of user vanessar98
Illinois
1 review
0 helpful votes
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May 6th, 2019

Love there products there customer service is great! They response fast to emails I started to use live glam products thanks to Les Do makeup she great and really love her eyeshadow palette!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Vanessa! Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user torig32
Texas
1 review
0 helpful votes
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March 18th, 2020

I've loved every single month since I have subscribed the long lasting liquid lips the smooth lip glosses and the lip scrubs are the best! Can't forget the lip crayons absolutely love them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Tori! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user kristinl32
Iceland
1 review
1 helpful vote
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November 12th, 2017

I absolutely love LiveGlam, for $20 a month you get great brushes that don't shed hair plus they are ones that you can use and they don't get ruined fast

Thumbnail of user lupec17
Virginia
1 review
0 helpful votes
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January 7th, 2019

Great price for 3 monthly lippies! Love the color we get monthly and you can skip or trade a month if it's not your colors! Love how they last all day or night and are not sticky at all!

Thumbnail of user evelyna37
New Jersey
1 review
0 helpful votes
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May 6th, 2019

Best cosmetics company ever! They are efficient and sell great products! Their customer service is excellent and they are just all around grateful for their customers and really show it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Evelyn. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user christinav65
Arizona
1 review
0 helpful votes
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March 27th, 2019

Great way to test out new makeup brushes for a great value. Have not ever been disappointed with the quality or brushes I have gotten. Been subscribed for two years.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Christina! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam! We look forward to many amazing years with you! Take care!

Thumbnail of user lisar561
Illinois
1 review
0 helpful votes
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April 24th, 2019

Wonderful customer service. I got a response immediately and they helped me right away. Just order the Les palette and I love the way they had the site set up

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Lisa, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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