• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user vanessac168
Georgia
1 review
0 helpful votes
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September 13th, 2019

I love the quality of their brushes and their lipstick. They have great customer service as well. They are always coming out with new projects and collaborating with new influencers.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Vanessa! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user aprilg85
Massachusetts
1 review
0 helpful votes
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October 23rd, 2019

I have been receiving these for months every now and again I have to take a break but it is a great subscription great shades and well worth the price

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks a ton, April! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user yvettel15
Texas
1 review
0 helpful votes
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November 23rd, 2016

This is an awesome subscription! I love my brushes and the fact that it can be put on hold if need to. I love that there are how to videos on the site and the option to get a certification!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Yvette! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user shannonk41
Arkansas
1 review
0 helpful votes
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November 1st, 2017

This is sickly an amazing company. I have never had such good service and help. All I do if I have a question all I do is email and they get back with me in an hour or so. Top notch company

Thumbnail of user alondraa2
Oklahoma
1 review
1 helpful vote
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April 22nd, 2019

I love live glam subscriptions! Colors, formula, and packaging are amazing! And the customer service they have... is FANTASTIC! They answer in a timely manner and ACTUALLY take care of you!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Alondra! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user rajehelc
Texas
1 review
0 helpful votes
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May 28th, 2019

I've been subscribed for my morpheme brushes for a while now and I just love how my brush collection grows with no effort and every month I get 4-5 quality brushes for a small price!

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Geoffrey R. – LiveGlam Rep

Thank you, Rajehel! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user valeries175
Texas
1 review
0 helpful votes
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April 18th, 2019

I beryl subscribed for this month but I love how everything comes with the package and items. It's something I would recommend to anyone and they would probably love it as much as I do.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Valerie! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user estherf51
Illinois
1 review
0 helpful votes
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April 27th, 2019

They really cater to your wants and the price of makeup. I love how you can swap and even skip if you need to. They dont hassle you into keeping your subscription.

Products used:
Lippies and brushes

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Esther! Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user savannaha11
Illinois
1 review
0 helpful votes
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May 19th, 2019

I love the different colors that I get with my subscription they are the best... I was actually thinking in start subscribing into the eye shadow pallets because I love those too...

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Savannah! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user ryer
California
1 review
0 helpful votes
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June 18th, 2019

I got these so quick and love the fast that you can decide what month you want to get them or not. And you can share your code so your friends and family can also enjoy this!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Rye! We really appreciate it!

Thumbnail of user rachelg153
Missouri
1 review
0 helpful votes
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August 6th, 2018

Amazing service and the best brushes! Had a problem with a brush and they replaced it. Will recommend to family and friends. The brushes are super cute and hold product very well.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thank you so much for loving our products, Rachel! It means everything to us!

Thumbnail of user karenp579
New York
3 reviews
22 helpful votes
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December 22nd, 2019

Liveglam is a great company to subscribe, if you have any questions liveglam is always there to help. They have good products for the right prices and would really recommend to subscribe!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Karen! We really do our best-est to make the most amazing products possible! We sure do love surprising you guys month after month! Who doesn't love surprises right? Stay glam!

Thumbnail of user adrianap10
Washington
1 review
0 helpful votes
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February 18th, 2017

I love my monthly Morphe brush subscription. They are great quality and it helps you build your brush collection for a great price. I definitely recommend this monthly subscription.

Thumbnail of user sherriea9
TT
1 review
0 helpful votes
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July 20th, 2017

I just received my first "Polish Me" box... amazing, I could not say how much LiveGlam has exceeded my expectations... looking forward to my next box!

Thumbnail of user maritzas9
Wisconsin
1 review
0 helpful votes
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January 25th, 2019

They're handsome colors in love with their colors... love the mate colors I can say that live glam is my favorite because they have the perfect colors for everyone

Thumbnail of user latriciah1
Georgia
1 review
0 helpful votes
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September 4th, 2020

Love the brush subscription... I am never disappointed and can't wait for the next shipment. Video tutorials are off the chain... Waiting for more... Love It!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Latricia! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Thanks and take care!

Thumbnail of user alicer84
Canada
1 review
1 helpful vote
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March 14th, 2019

They have great customer service and helped me out with my first subscription order. I had a broken eyeshadow and they immediately sent me a replacement

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate such a wonderful review, Alice! It's our pleasure to have given you a great experience through our top-notch product quality and services! Take care and all the best!

Thumbnail of user dallasw19
California
1 review
0 helpful votes
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March 4th, 2019

Very fast shipping and has my favorite products! Never had a problem with a product or shipping. All their products are presentable and well put together.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so glad to hear that, Dallas! Thank you for this heart-warming review!

Thumbnail of user shantelln1
Arizona
1 review
0 helpful votes
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March 2nd, 2019

Great company, great quality if products and affordable! Love that I can skip a month or cancel any time without any issue. I recommend their products.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for recommending our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Shantell!

Thumbnail of user kelseyo14
Tennessee
1 review
0 helpful votes
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August 13th, 2019

Great makeup subscription! Always easy to navigate the website and shipping is fast and comes in the cutest packaging! I'm 4 months in and have no plan to stop!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Kelsey! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user deborahc252
Oklahoma
1 review
0 helpful votes
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August 20th, 2018

I have the Kiss Me subscription and they never disappoint me. Beautiful colors and great selection every month. The customer service is very professional and knowledgeable.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Deborah! We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care, babe! :)

Thumbnail of user lynna114
Michigan
1 review
0 helpful votes
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May 26th, 2019

I love LiveGlam and the brushes I get every month! The only thing I am mad about. Is that I waited so long to join! They are so soft and hold product well. I love them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Lynn! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user ferg4
Nevada
1 review
0 helpful votes
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May 19th, 2019

Love liveglam because they come up with different lippie colors every month and you get to go with the trend with your makeup i also love les do makeup x shadow me pallet love *******@lexxxlieee

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Fer! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user amys612
Arkansas
1 review
0 helpful votes
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May 22nd, 2019

I love how I get 3 amazing colors every month. Some colors I would have never thought would look good on me but they really do. They make me try my wild side that I love.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Amy! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user sherrip52
California
1 review
0 helpful votes
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April 7th, 2020

I love everything about the lippies and Morphe brushes I love waiting for my package to come in the mail. This is a great product even for a 50 year old woman like me :)

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Sherri! We’re stoked knowing that you love them, the same way that we do! Stay fab!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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