• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user janier37
Wisconsin
1 review
0 helpful votes
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July 6th, 2020

Liveglam not only have the best lippies but they are so affordable! I have been a customer for about 2 years now and it has been one of the best decisions I've made regarding makeup. I recommend them to everyone!

Thumbnail of user amandak213
New Zealand
1 review
0 helpful votes
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November 5th, 2019

Great colours each month with the option to opt-out if times are tough or switch out the colours you don't like - a great way to get past seasons colours. Great little parcel each month, friendly email reminders about tracking and even a point system to use against other products by placing feedback on the products you got!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Amanda! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user sabrinam46
California
1 review
0 helpful votes
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February 11th, 2017

I love that LiveGlam offers Morphe Brushes subscription, it is a great way to build your brush collection. It not only gives you the opportunity to try brushes you never would have thought of trying but also try the brushes you always wanted to try but weren't too sure about. They are very good quality, really soft and affordable.

Thumbnail of user sashaa9
Oklahoma
1 review
0 helpful votes
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October 18th, 2016

Let. Me. Just start by saying that I absolutely love these brushes! Second you can beat the price for all the brushes you are getting and this is my second time getting them but I love that they ship out so quickly and that they come in great shape. I can't say enough but good things about this subscription!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're pleased to hear about this awesome feedback, Sasha! Stay glamazing! <3

Thumbnail of user johannao1
Louisiana
1 review
0 helpful votes
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November 29th, 2016

I love the Morphe Me subscription! It's awesome! The fact that you pay $20 for brush sets that are worth $30+ is great! Love the fact that they have a rewards program! I have been able to receive 35 free brushes by redeeming my points! This subscription has helped me build up my brush collection! Glad I signed up for it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Johanna! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user rachellev
Hawaii
1 review
1 helpful vote
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September 23rd, 2016

Thank you LiveGlam for having this special deal with you're bushes! I really recommend people to take advantage of this $19.99 with free shipping. I really love it, especially receiving different types of brushes each month. These makeup brushes are the best! So I suggest all you people who haven't join us with their $19.99 with free shipping before it ends!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yassss! Thank you for the overwhelming support, babe! Stay glam-azing!

Thumbnail of user marcym34
Michigan
1 review
0 helpful votes
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November 25th, 2018

They are there to help at the second you need it They have really good quality products and send fair amount of thing with the amount you get every month. I only have morphe me the brush sub scription So I don't know about the others but mine is awesome.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Marcy! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user herdisa
Iceland
1 review
0 helpful votes
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April 25th, 2017

I signed up for the brush club a couple months ago, and every month I can´t wait till getting my next package. The brushes are great. I have always loved the brushes from Morphe. I live in Iceland and here I get only one brush for the same price as I get 3 to 7 brushes from Liveglam. Also did I just sign up for the lipstick club. I have got the first package with the lipsticks and they are so pretty and easy to spread on the lips. I would definitely recommend this to a friend.

Thumbnail of user lynetted5
South Africa
1 review
0 helpful votes
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April 10th, 2017

Morphe Brushes are amazing quality! Not only are they super affordable, but when they caress your skin, you will feel how gentle they are and you will fall in love with the way they work! It's like a touch of magic on your skin! Absolutely amazing! Thanks Morphe for bringing these out!

Thumbnail of user taylora26
California
1 review
0 helpful votes
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November 24th, 2016

This is a great subscription to have if you love getting new brushes but aren't too sure of what to get. It's also only $20 every month for about $30 worth of brushes! I also love getting a surprise package every month, it makes that work week seem less hectic and more fun!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it! Please don't forget to tag us, babe!

Thumbnail of user jasmineh72
Illinois
1 review
1 helpful vote
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March 11th, 2019

Live glam is very convenient and they have awesome products, very friendly customer service Every month I am excited to see what I'm getting next the choices that are made are fairly great colors are always on point

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Jasmine! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time!

Thumbnail of user monicac503
California
1 review
0 helpful votes
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August 18th, 2021

My first time missing a package due to an unknown error at this time, also my first time having to contact customer service and I have to say they have been great! Responded very quickly to my concern and stayed on top of following up with me. I truly appreciate all of LiveGlams help!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Monica and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user emilyg303
Arizona
1 review
0 helpful votes
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September 11th, 2019

Amazing formula! Great colors never the same amazing response time! I only signed up to get one collection and just fell in love with them and couldn't stop the subscription! This is a must have and you can never go wrong with it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Emily! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user milithzac
Arizona
1 review
0 helpful votes
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December 16th, 2019

Love the variety of colored lippies. They last long and dont smear. They also smell good lol. The brushes i have gotten with my reward points are so soft and very good. It's hard to want to unsubscribe because it's always something different.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Milithza! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user amyr259
8 reviews
7 helpful votes
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October 5th, 2018

I am a regular customer. I've been ordering from this site for a year or so and now decided that haven't thanked them. I am very grateful for a great service. The last time I ordered an October lipstick and I just love it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Amy! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user charmaineb8
Malta
1 review
0 helpful votes
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January 4th, 2019

I have recently subscribed to LiveGlam (Kissme service). Their customer care is impeccable and prompt! I also receive text messages with updates about my parcel and the possibility to keep track of the post. Excellent!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products and customer service, Charmaine. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user joyj60
Oregon
1 review
0 helpful votes
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August 27th, 2018

I had questions that I wanted answered before I signed up. They were happy to answer my questions quickly. I can say I signed up because of the honest answers and how quickly they replied. Now, I love this service!. Their customer service is amazing and they always answer my many questions. The web site is beautiful! You will love the quality of the product and the price is right!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your positive comments about us, Joy! It means everything to us. Please expect the same quality of service all the time! We're so glad to know that you love how our website looks and functions, overall! We are very committed in making sure that our website is intuitive and user-friendly.

Thumbnail of user rachelr339
Canada
6 reviews
17 helpful votes
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July 24th, 2020

Love them! The quality of the makeup and brush each month are well worth the price. The customer service is excellent, more companies can learn from them. I do recommend them If your a makeup lover like me!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Rachel! We're so delighted knowing that we're able to meet your expectations, Carla! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user kimberlyc74
Michigan
1 review
0 helpful votes
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January 8th, 2017

I've always been wanting to do one of these beauty monthly subscriptions, but I could never bring myself to commit to all the other ones because with the make-up, hair care, skin care, etc. subscriptions, you know you'll always get something that you won't use. When I discovered that there's a make-up brush subscription, I jumped on that immediately because you'll always need make-up brushes are a make-up artist. You can't beat the price for it, either. The amount of brushes you get per month always exceeds the month, y payment for this.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review!

We couldn't wait to see the many amazing looks you'll create with it!

Please don't forget to tag us, babe! <3

Thumbnail of user desireeh16
California
1 review
0 helpful votes
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August 29th, 2017

I highly recommend this subscription service. They have great products and great customer service! You also have the option to skip months or choose from a few products if you don't like that month'so box. I love it!

Thumbnail of user rachelg395
Connecticut
1 review
0 helpful votes
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March 5th, 2020

This is my all time favorite monthly subscription. Receiving 3 lippies for only $19.99 is amazing. I've had a subscription for almost 2 years and I've loved all of them. They always have amazing customer service as well.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars, Rachel! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user sherryf124
Massachusetts
1 review
0 helpful votes
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June 28th, 2020

Great customer service, with quick responses. Quality and price are a very good and beautiful. So worth the price every month. I do recommend them if your a makeup lover like me. Great surprise for yourself every month.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Sherry! We really do our best-est to make the most amazing products possible! We sure do love surprising you guys month after month! Who doesn't love surprises right? Stay glam!

Thumbnail of user zillahn
California
1 review
0 helpful votes
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February 23rd, 2017

MorphMe is a great way to find makeup brushes you never even knew you needed! They offer free shipping, you can swap brushes on months where you don't like the brushes offered, and their customer service reps are amazing!

Thumbnail of user laurenw50
Missouri
1 review
0 helpful votes
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February 8th, 2017

I love this Subscription! By Far my favv! Quick shipping, Nearly 5 days after they take it from my bank its there! Also love that there is no contract and I could cancel ( if I wanted too) at anytime!

Thumbnail of user adriannam11
New Mexico
1 review
0 helpful votes
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January 22nd, 2019

I received my lipsticks Within a reasonable amount of time. Loved one shade and enjoyed the other two! Signing up for the subscription super easy and I received a free gift! I would definitely recommend this is gription to anybody who's looking for some new products without the hassle of going to store and trying to pick something out for yourself and it helps you get out of your comfort zone and try a new shades enjoying it!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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