• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user margelinef
New York
2 reviews
2 helpful votes
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February 24th, 2019

I really love the lippies and how great their customer service team work. When you or if you have any questions they will help you till your issue gets resolved or until you understand what you didn't before. I'd recommend this to anyone who loves having beautiful colors on their lips.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Margeline! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user karlar43
Louisiana
1 review
0 helpful votes
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August 19th, 2019

Liveglam did an awesome job at answering all my questions about the delivery its my 1st time ordering from live glam i ordered the lesdo makeup love collection so i had a bunch of questions which they were very helpful and patient cant wait to get my lippies i know im going to love them just like everybody else

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating, Karla It’s always our pleasure to assist our Glammers the best way we can and we also thank you for supporting Les Do Makeup and your #LiveGlamFam!. Take care and all the best!

Thumbnail of user jessical666
Louisiana
1 review
0 helpful votes
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December 5th, 2019

With Liveglam I've been able to experiment with different color lippies, colors i would never be brave enough to buy myself! All products are great quality and so fun! Customer service is also amazing. I normally get a response from them pretty quickly. They are always so willing to help solve any issue/question i have.

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Love! Your #LiveGlamFam is thrilled to hear such great feedback, and we’re proud to be one of the friendliest customer support teams in the industry! We are also committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user ceciliai12
Texas
1 review
0 helpful votes
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December 2nd, 2020

This business is a very great company! The owners care about us Glammers and are always asking what we want more of! They have great people that they help promote like Les Do Makeup. I'm so happy I joined the company!

Tip for consumers:
This business is well worth it and so much better than a lot of the other company’s! I would go with them first before anyone else❤️

Products used:
The Les Do Makeup Lippies. Which I adore and would love so much more of items from her like brushes!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Cecilia! Hearing that you love our products and services is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user aprilj63
Texas
1 review
0 helpful votes
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December 25th, 2019

Awesome product. I'm very specific about my matte lipsticks, because many of them dry up and peel off quick. LiveGlam lippies glide on smoothly and are very soft. Long lasting formula that's for sure. I'm keeping this subscription forever! Love them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for the perfect rating, April! We are committed to providing top-notch quality in our products and services, all the time! Smooches!

Thumbnail of user soniar28
Colorado
1 review
0 helpful votes
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September 11th, 2017

Morphe's brushes are a true staple for anyone that loves beauty products. Their Liveglam brush club never disappoints and they go above and beyond to keep customers satisfied. I always look forward to my brushes and recommend them to my friends.

Thumbnail of user kaylaandshanel
Washington
1 review
1 helpful vote
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January 28th, 2019

I absolutely love my kiss me subscription. I have loved every color I've gotten so far, as well as the formula is amazing! It's not sticky or crusty feeling on my lips. Best part is they take $19.99 out of my account each month and I get 3 amazing lippies in the mail! Free shipping is a extra bonus. Highly recommend.

Thumbnail of user jenyfeerg
Texas
1 review
0 helpful votes
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December 12th, 2018

Quality products that are comparable to well-known brands. Customer service is also incredible in answering concerns, as well as providing extra information such as images to better understand interface.

Thumbnail of user karinab15
California
1 review
0 helpful votes
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November 8th, 2019

This lippies feel and look amazing! To be honest they are way better then I expected! Every month I'm super exited to try new colors.
I also love how much flexibility LiveGlam has. You can change your billing date, skip a month, trade lippies if you don't like a color!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We really appreciate your feedback, Karina! We are committed to providing top-notch quality in our products and services, all the time! Take care! Stay glam!

Thumbnail of user tanyiak
Oklahoma
1 review
0 helpful votes
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April 7th, 2019

The colors are beautiful and so creamy. I love that we change change the colors out or skip a month if we need/want to. Super affordable and the reward program is better than any other place I have seen.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback! We're so delighted knowing that we're able to meet your expectations, Tanyia! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user wendyw209
North Carolina
1 review
0 helpful votes
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December 1st, 2018

I have tried many liquid lippies. I find many of them very drying. I absolutely love my Live Glam lippies! They go on easy and my lips don't feel dry at all. The variety of colors you get are amazing also. 3 lippies for $19.99 a month is an awesome deal. I would recommend these to anyone!

Thumbnail of user andreac316
Texas
1 review
0 helpful votes
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August 23rd, 2019

Out of all the lippies I have purchased live glam has been my #1 brand. Great colors, vegan free, 3 lippes for &19.99 monthly can't bear that at all I love live glam I'm glad I found them months back and never had any problems.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Andrea! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user marthas710
Texas
2 reviews
0 helpful votes
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April 4th, 2021

I joined the live glam lippie club about 5 months ago and I'm loving it! Their customer service is amazing as well. Best part is that if you don't like a shade on your collection you can trade it for another shade of your liking!

Products used:
Lippies

Value
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This fills our heart, Martha! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user karene214
Texas
1 review
0 helpful votes
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October 3rd, 2018

I absolutely love this company. Beautiful shades of lipstick that are long lasting. Their customer service is excellent. A must try if you haven't already. This is one of their shades Hakuna Moscato that I'm wearing

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Karen! We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care, babe! :)

Thumbnail of user ashleyl232
Oregon
1 review
0 helpful votes
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June 10th, 2019

I absolutely love LiveGlam! You have the ability to trade out if you don't like what your getting for the month. The pigments are amazing. The products are all high quality. I couldn't be happier! Very affordable as well which is nice since I'm a single mom of 2!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Ashley! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user soledadr6
Michigan
1 review
0 helpful votes
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April 4th, 2020

Love everything about them except that for a subscriber to one of their clubs I wish we had first dibs on all other products from the other 2 clubs, even if it is at none subscriber price. Also I hated to loose my points the first time around that I subscribed and due to financial hardship had to cancel my subscription. I've never had an issue with customer services, they have always been very friendly

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your feedback, Soledad! We'll make sure that this will be forwarded to our Team so they can also review this. You may also reach out to through support@liveglam.com for any questions or assistance and we're happy to help in any way we can. Thanks for continuously helping us improve - it means a lot to us. Thanks again and stay glam! ❤️

Thumbnail of user deyaniras2
Texas
1 review
0 helpful votes
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June 6th, 2019

Its awesome because you get from 4 to 8 brushes for just 20 dollars and it's really worth it! You can skip a month cancel subscription amd then come back or just keep it every month and earn points for every month your subscribed.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Deyanira! Thank you for giving us a perfect rating and for recommending our products! We really appreciate it!

Thumbnail of user shannond38
GB
1 review
1 helpful vote
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February 1st, 2017

Awesome subscription. Decent delivery price. Loved the brushes I go. Good packaging. Shipping only took 8 days to the UK once I signed up. Referral link and rewards system are great. Awesome rewards to pick up once you've got enough points. 10/10 would recommend.

Thumbnail of user viviana68
Texas
2 reviews
0 helpful votes
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August 20th, 2020

I am very happy with this company and their products. I love the fact that we are given choices if we can trade exchange for another product that has been the customer to be happy at all times which is very important to me.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for the 5 stars, Vivian! Hearing that you love our products and services are the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user carolez12
Pennsylvania
1 review
0 helpful votes
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January 15th, 2019

Liveglam is a wonderful website that you can subscribe to get monthly lipsticks and eyeshadow pallets and makeup brushes! All the products I received from liveglam was well worth it! I would recommend them to anyone who would need extra brushes or more lipsticks!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Carole! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user elizabetht219
Ohio
1 review
0 helpful votes
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January 29th, 2019

Liveglam is the best monthly sub. Fun colors amazing formula each month. For $20 a month you'll recieve three beautiful lip colors. You can also recieve free products by earning points and referring friends

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products, Elizabeth! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user deborahj32
Texas
1 review
0 helpful votes
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November 24th, 2016

Live Glam is a great company to deal with and the brush club sends you quality brushes worth $30 plus each month for less than $20. You just can't beat this deal anywhere. The brushes are always useful and of the highest quality. I love this subscription.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Deborah! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user advikd
India
8 reviews
1 helpful vote
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August 25th, 2020

Once i ordered lipstick and eyeshadow from LiveGlam. I was happy with the items I ordered, because they were shipped very early and offered the same products as advertised. The result was excellent in quality and colour. Product prices had been worth buying. The service was too good. Overall experience has been great. I suggest that all my friends buy LiveGlam products.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Advik! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user loram13
Germany
1 review
0 helpful votes
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July 13th, 2017

I love it! Has helped to build my brush collection, love every single brush and can't wait for the next ones! Great subscription! The service on their website (live glam) is correct and everything happens on time!

Thumbnail of user maryj692
Texas
1 review
0 helpful votes
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January 28th, 2019

I just love all the lipsticks and variety of shades I've received! The matte lipsticks are my favorite. I started receiving in May 2018 and I'm so excited for this year to have the full 2019 collections!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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