• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user americav3
California
1 review
1 helpful vote
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February 11th, 2019

Liveglam has the best in customer service. Love the way they reach out to you because you speak directly to one single person throughout your issue. They ALWAYS help anytime of the day and make sure to resolve your problems, concerns, or questions.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi America! It is very nice to know that you've had such a great experience with us. Don't hesitate to reach out anytime! Talk to you later! :)

Thumbnail of user michelles227
California
1 review
0 helpful votes
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October 29th, 2016

The Glendale store is too far from and every other site I buy Morphe brushes from are double the price, buying from Liveglam has been the best decision! Free shipping and original Morphe brushes! Brand new & great quality! Will purchase the pro subscription after this!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Glad you're enjoying them! Thank you for the overwhelming support!

Thumbnail of user amye46
Arizona
1 review
0 helpful votes
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August 11th, 2017

I started out buy purchasing a few Morphe palettes which I loved... I learned about the monthly brush club and quickly joined & have been a member for a while now, their brushes are great, long lasting & such a great quality for an affordable price! When the Kiss Me monthly club started I quickly joined and have been in love ever since! I haven't bought any other brand of liquid lip since I joined! I love receiving not only one but 3 new shades each month!

Thumbnail of user annaw198
Nebraska
1 review
0 helpful votes
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February 24th, 2019

LiveGlam has such a fantastic assortment of lippies that truly do last! I have tried many brands and have ended up being disappointed... until now. No feathering, no fading color, and MINOR drying of my lips. Love!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Anna! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user capricei
Nevada
1 review
0 helpful votes
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May 7th, 2019

Love the brand for everything it is. I started my monthly subscription through Beauty by Bianca & was gifted and extra lippie the first month. I have had issues with delivery before and the customer service was on point. Very fast, accurate, and accommodating. Their products are just as great as their service. From the colors, scent, and formula. It's everything you could want.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user mechaelas
New Zealand
1 review
0 helpful votes
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September 12th, 2017

Absolutely love this service and have told all my friends! It's like spoiling ya self every month with great quality products! I'm subscribed to both kissme lipsticks and morpheme brushes, love the selection of brushes n colours of lips sent out there's always something new and exciting to be tried! Love the affordability of the service and the customer service as well! Awesome job your doing live glam x

Thumbnail of user briannac141
Texas
1 review
0 helpful votes
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October 25th, 2021

Been a member for almost 2 years and have never had one serious issue! Questioned a shipping delay (due to COVID of course) and within 30 minutes of sending my email I had a response and tracking info! Customer service is great, their products even better! I truly enjoy my monthly subscription!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Brianna! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user glendaj17
Georgia
1 review
1 helpful vote
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February 14th, 2019

Subscribed a few months ago and until now have not been disappointed with any of the lippies I have received they are all beautiful and best part of that if there is a month u don't like u can skip without any issues! Happy Customer!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Glenda and thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction!

Thumbnail of user abbiew17
Malaysia
1 review
0 helpful votes
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September 2nd, 2019

The lippies smell and look great.
Not drying and stays put for hours. The selection of colors every month is super fun!
And their customer service ppl were EXCELLENT! I just had an issue with my recent order and they were really helpful and attentive.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Abbie! We really appreciate it!

Thumbnail of user danielleg106
Kansas
1 review
0 helpful votes
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September 2nd, 2018

Love the quality of the lippies! I appreciate that I am able to swap out colors I don't like. Shipping experiences vary, depending on the amount of orders they get in, I guess. But it's no real issue. Overall very impressed with my LiveGlam subscription.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for your positive comments, Danielle. I am so glad to hear that you’re pleased with our products and services! Reach out to us anytime if there is anything we can help you with.

Thumbnail of user gudrune1
Iceland
1 review
0 helpful votes
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November 21st, 2016

I love getting a little present every month from my self, it doesn't cost much and the brushes are perfect. I have loved every brush that I have gotten from morpheme. And if you want to expand your brush collection but don't know what to get this is the perfect thing.

Thumbnail of user carinag15
Colorado
1 review
0 helpful votes
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August 5th, 2020

I extremely live how Liveglam lippies don't dry out your lips like other brands! But if you apply and go out and eat it will fall off so you pretty much have to carry your color around with you that day

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback and for the 5 stars, Carina! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user tristaf1
Arizona
1 review
0 helpful votes
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September 11th, 2017

I have absolutely no regrets after subscribing to the Monthly Morphe Brush Club with LiveGlam. It is such a good feeling to be able to love and use every thing you get in your subscription box! The brushes are super affordable and GREAT quality. I am excited for the months to come! Thank you LiveGlam!

Thumbnail of user ruthv30
Massachusetts
1 review
1 helpful vote
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February 11th, 2019

The color I'm currently wearing is LiveGlam KissMe's Furrari from the January collection. Not only is the color beautiful, but it stays on for a long time. I absolutely love this product. This color goes great with just about everything in my wardrobe! I recommend that others try this product, too. They won't be disappointed!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay! We are so glad to know that you love our lippies, Ruth! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user brookem82
Ohio
1 review
0 helpful votes
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March 17th, 2019

I absolutely love these lippies and they offers that come with them. 19.99 a month for 3 new lippies of this quality is a total steal! They're full of pigment and last all day! My favorite make up subscription for sure

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Brooke! Thanks for your wonderful review! We're thrilled to know that we are your favorite! Looking forward to many glam-azing years with you!

Thumbnail of user aiyam2
California
1 review
0 helpful votes
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January 12th, 2018

Love that LiveGlam offers multiple subscriptions. The one that was a winner was MorpheMe. Easy and convenient to see your account online, view the products coming up, they are always rewarding you, and they give you the option to trade products out before they are shipped. Each time I receive my shipment, I already can't wait for the next one!

Thumbnail of user frankies23
New Jersey
1 review
0 helpful votes
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July 25th, 2017

When I signed up for MorpheMe monthly subscription, I landed on a waiting list. I was so happy when I received my confirmation shortly afterwards that my brushes would soon ship. Well, they arrived on time an all was good. I received my notice that the second shipment was on its way, and I waited and waited. Checked the status to discover that they had been delivered to somewhere around my mailbox several days earlier. Stolen from my doorstep. I reached out to LiveGlam letting them know what had happened, and they quickly& professionally offered to ship a replacement. I was expecting a hassle. I am very satisfied with this site and their service.

Thumbnail of user daisyl60
California
1 review
0 helpful votes
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June 30th, 2020

I love the products and the service they provide. Their website is so easy to navigate as well. For your monthly subscription you get the option to skip a month, change one item or change the whole month collection.

Products used:
Lippies

Service
Value
Shipping
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Yay, Daisy! Thank you for the 5 stars, Babe! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Thanks and take care!

Thumbnail of user carissas4
New Jersey
1 review
0 helpful votes
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December 19th, 2016

... out there! I love everything about this subscription! Not only are the products amazing and the customer service... but the overall experience is great! Its very interactive, you get to involve your friends and family and also get to earn and win other products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Carissa! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user voulab
Canada
1 review
1 helpful vote
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December 15th, 2016

Love the MorpheMe subscription box! I've been subscribed for a year now and I'm fully stocked with amazing brushes! The price of the subscription for Canadian subscribers is very reasonable and it's free shipping! Totally worth it! Can't wait for my next set of brushes!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Voula! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam! Thank you for the overwhelming support and thank you for staying with us!

Thumbnail of user genellenf
Wisconsin
1 review
0 helpful votes
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April 14th, 2019

LiveGlam has amazing color choice and customer service is bomb. I love that they give points just for getting your friends to join and that they let you skip and or pause you month if you don't like them for whatever reason

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Genellen! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user simonar1
New York
1 review
0 helpful votes
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December 9th, 2016

I'm so glad I found out about this subscription! I hardly ever get around to buying brushes and this subscription allows me to get new brushes each month for an amazing price delivered right to my door step! It's definitely worth it!

Thumbnail of user yazmint
Texas
1 review
0 helpful votes
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February 17th, 2017

I love how this has helped grow my brush collection as a freelance mua. I like how it has options to choose on whether I want the current brushes or not and their rewards program is pretty great as well!

Thumbnail of user leeannc11
Texas
1 review
10 helpful votes
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December 1st, 2018

Honestly the best customer service I've ever had. I emailed in about missing brushes and they were so quick to reply even tho it was probably around midnight my time. They looked into the issue someone has skipped a month probably me not sure but they approved my brushes to come even tho a new month was starting! I was amazed at how mast they were. And my brushes were delivered less then a week later! Absolutely amazing customer service! I don't even need to say anything about the brushes beacsue the brushes are well. Amazing always have been I'll always choose morphe brushes over any brushes! Thank you!

Thumbnail of user ednas55
Washington
1 review
1 helpful vote
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February 11th, 2019

Love the pigments on these lippies. I like that every month is different and able to switch out if any color. Or skip any month very well worth the money plus who can beat the free shipping within the US

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Edna! We truly appreciate it!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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