• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user stephaniem469
Hawaii
2 reviews
0 helpful votes
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April 22nd, 2019

I really love the kiss me club as I'm a lipstick junkie. The quality of the formula is silky and hydrating but dries matte or satin like (depending on what you get) I also love their glosses and have used up almost all of the ones I've gotten to date. It's a really good deal and for the quality and quantity (3 each month) it really is a deal. There's also an option to trade a if your not into the collection of the month or a specific color. It's a really nice service for someone whose open to trying different colors and shades

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user amyd315
Georgia
1 review
0 helpful votes
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March 25th, 2019

The liveglam kiss me lippies are my absolute favorite! The formula is amazing, non drying matters and beautiful satin and gloss finishes as well. In the attaches photos I am wearing Lucky Charm from the March set!
If you use the link below you get a free lippies with your first month!
https://liveglam.com/free-kissme?ref=*******@gmail.com

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Amy! Thanks for this amazing review! We are so thrilled to know that you love 'em, babe!

Thumbnail of user mayrah16
Texas
1 review
0 helpful votes
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March 2nd, 2020

I loved the lippies collection. The pigments are bright and true to color. Plus it is long lasting. As being a first time subscriber, I really loved the colors. And my daughter is also very pleased.na

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Mayra! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user sheilam82
Maryland
1 review
0 helpful votes
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May 10th, 2017

I love this subscription box. I wanted to build my brush collection and this is a perfect way to do it. It definitely beats getting small samples that Ill never use that I receive in other monthly boxes. I look forward to my shipments!

Thumbnail of user lorid175
Texas
1 review
0 helpful votes
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July 14th, 2019

From the moment i opened my order i fell in love with the packaging. The baggy is so cute and don't even get me started on the lippies but over all great service very fast delivery and arrives in very good conditions. Will be waiting anxiously for my monthly lippies.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Lori! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user meagank4
Arkansas
1 review
0 helpful votes
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February 13th, 2018

Great company, amazing service, beautiful products! Love that you can change the date the money pulls out and you can skip months and trade products that you don't need or already have similar products to! Oh, they also never send the same product twice!

Thumbnail of user richellek5
Nevada
1 review
0 helpful votes
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March 5th, 2020

The best liquid lipsticks EVER! I have been absolutely thrilled with every month that I have received. The colors are beautiful, they are not sticky like most liquid lipsticks are (which are a total bonus for me!) I would highly recommend these to anyone!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Richelle! We're so thrilled to know you're loving our lippie selection! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user elizabeths1288
New Mexico
1 review
0 helpful votes
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October 13th, 2020

Live glam is so amazing with the lip products. I enjoy them very much and the formula is incredible nice on the lips. I also love that we can trade our lippies if we don't like the collection or one of them. I do recommend to try liveglam lip club.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the 5 stars and for your recommendation, Elizabeth! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Take care!

Thumbnail of user iesham2
Massachusetts
1 review
0 helpful votes
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April 7th, 2019

I just recently signed up for the monthly lippie and brush subscription & I am totally in love. I am completely obsessed with matte lipstick & have always had issues with finding ones that last long & still look good at the end of the day since I have long work days. KissMe is definitely what I've been looking for! I can touch up my lipstick as needed, a couple times a day & it still feels & looks good after. Their customer service has also been excellent, I wanted to switch my billing date and contacted them for help with that on their Facebook page and their response was prompt & very helpful! I will definitely continue their monthly subscriptions!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Iesha, wow! Thank you so much for this great 5-star review. We really appreciate you and welcome to the LiveGlam Fam! We look forward to many amazing years with you! Please do not hesitate to reach out to us if you have questions or anything that you may need and we'll do everything that we can to help! Cheers!

Thumbnail of user annan115
California
1 review
0 helpful votes
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February 18th, 2019

The lippies are amazing and very comfortable. Oh Martha is the best. If you don't like one you can trade it or skip the month which is amazing. The quality is great you don't have to be reapplying it. Also it does not transfer. The color are bomb. Every month is something new and amazing that's just blows your mind.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Anna!

Thumbnail of user jeanec3
California
1 review
0 helpful votes
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July 5th, 2019

Liveglam is a great way to get beauty products and glam up ur life, the customer service was excellent! They get back to you within minutes and answer any concerns you may have, they are very friendly and i love that! Im very glad that im subscribed to them i wouldnt go with anyone else!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Jeane! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user janicez2
Nevada
1 review
1 helpful vote
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February 7th, 2017

I love this monthly subscription and the freedom to cancel at any time. They never send the same brush twice therefore you receive an array of brushes that all have a different and specific purpose/function. The quality of the bristles are an 8 only bcuz some do shed. The over all quality would be a 9.5, I've had a few brushes unglue from their wooden handle after a few washes but easily fixed.

Thumbnail of user yvettec16
Washington
1 review
9 helpful votes
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August 5th, 2017

I Love Liveglam! I have been subscribed to their morpheme brush subscription for a year now. I have also been subscribed to their kiss me liquid lipstick subscription since its launch in April. The quality of the make up brushes is amazing. All of my brushes are still in great shape and extremely soft. Their lipsticks are to die for. I love their formula. The lipsticks are non drying, transfer proof, they smell like vanilla and they last me all day. I haven't had issues with their customer service, they are awesome! They respond quickly and are very helpful. Also, their shipping is very quick. I love this company so much I got subscriptions for my sisters as well.

Thumbnail of user vanessag16
California
3 reviews
6 helpful votes
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March 15th, 2016

I recently joined the Morphe Me monthly subscription on liveglam.com and love it! I did have some type of error with my account and they had charged me, but I had not received anything in the mail. I waited twenty days to be sure and then contacted customer service. They replied the next day and set up a shipment for me and recommended cancelling the first account then creating a new one. I did just that and have a working account and received my first package I never received, as well as the next month I paid for! Love the brushes I receive by the way!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Glad to hear you love them, Vanessa! Stay glamazing!

Thumbnail of user franciscaf
Pennsylvania
1 review
0 helpful votes
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July 28th, 2017

I have been subscribed to Liveglam for 2 years now and have never had an issue receiving my monthly subscriptions. The products are amazing quality for its price! I have never experienced any problems either with my payments. I love Liveglam!

Thumbnail of user danielaf27
Texas
1 review
0 helpful votes
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May 17th, 2019

I love LiveGlam it's the best way to build your makeup collection they something for everyone and the products are great I love that you can skip and month or trade for another as well! Customer service is great as well!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Daniela! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user berenicec2
Florida
1 review
0 helpful votes
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August 31st, 2018

What a wonderful Subscription's ive ever been into. There customer service support is very awsome and they take their time & very fast. I love the over all experience with them honestly. Ive been a satisfied customer with them ever since

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Berenice! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user stephanies204
Massachusetts
1 review
0 helpful votes
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May 18th, 2017

First thing is first, you need to familiarize yourself with good companies. This brushes are cruelty free and all makeup artist use them. They are a great price and great quality. Your collection is about to grow at a fast rate. They are so soft and so cute and of course they are great for blending. Not one bad thing to say

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Value
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Quality
Thumbnail of user donnas659
Arizona
1 review
0 helpful votes
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July 16th, 2019

Im so excited that I can get 3 amazing Lippies for 19.99 a month like that's insane their colors are stunning and cruelty free and if you don't love that months colors you can swap them for ones u do. And if u can't pay just skip that month but why would you :) so go ahead give them a try they also have palettes and brushes...

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Donna! Thank you for giving us a perfect rating and for recommending our products! We really appreciate it!

Thumbnail of user morganm54
Texas
1 review
30 helpful votes
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December 28th, 2016

Ok so top 10 best decisions. I love makeup, I love the brushes involved and skin care just as much. But I'm a poor recent college grad. So morphe has basically saved me. I hate that I have to order in bulk though and always pay shipping every time I need a brush and I'm no pro so I don't always know what to get or how to use it. This monthly subscription is so cheap, you get different brushes every time with descriptions on how to use them, & you don't have to worry about buying in bulk or paying shipping 10 times because it's all in one once a month! I've received brushes I didn't know I needed and ones I've wanted to buy but didn't because I only needed one or two & didn't wanna pay shipping for just that. The times I needed customer service I didn't even sweat it. They emailed immediately back multiple times with me, were quick, understanding, patient and even though it was my mistake they threw in a free brush for my worries. How awesome is that? 10/10 review for me!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Morgan! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user sylviae22
Texas
1 review
0 helpful votes
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January 23rd, 2019

I love LiveGlam! I am a KissMe member and look forward to getting my new lippies every month! The only thing I would like to see more of is different colors and better rewards. The reward point system is a bit too high taking in to consideration the money spent each month.

Thumbnail of user andreav65
Colorado
1 review
0 helpful votes
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May 6th, 2019

They are Excellent at reply's, I their love products, they are amazing at returns. I had something come broken & they got back to me super quick & they replaced it in less than a week. Highly recommend

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Andrea! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user mayrap9
Texas
1 review
0 helpful votes
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March 8th, 2017

I love this subscription, I am a brush hoarder, I can never have enough. I love being surprised and not knowing what brushes to expect and yet still be satisfied with every order. I now have something to look forward to each month!

Thumbnail of user johannab29
New Hampshire
1 review
0 helpful votes
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May 19th, 2019

Live Glam has the best, lippies, brushes and shadows on the market! The quality is remarkable, the variety of colors and consistency can't be beat! If you want a safe product on your skin with beautiful results, than Live Glam is for you.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Johanna! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user nicolef62
North Dakota
1 review
0 helpful votes
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April 28th, 2017

I have had a makeup brush subscription with Live Glam/ Morphe now for a while! I am so impressed with quality of the brushes I have received! No repeats and I have never had such an awesome collection of makeup brushes! I have several monthly subscriptions and this is by far my fave! Go for ladies!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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