• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user mesmerizingr
Florida
1 review
0 helpful votes
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July 10th, 2019

I am a live glam member and i love everything about it you always get different lippies, brushes, and eyeshadows a month for only $19.99 who else can beat that if you sign up i can guaranteed you will not regret it

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Mesmerizing! Thank you for giving us a perfect rating and for recommending our products! We really appreciate it!

Thumbnail of user karenv520
Illinois
1 review
0 helpful votes
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December 2nd, 2020

I love the lippies from LiveGlam has awesome texture colors are amazing. Delivery is always on time. Let's talk about costumer service i always contact them when there's a issue with payment or whatever the case is I like to email them since is more convenient on my end. I always get a respond back 20-30 minutes later with a great solution to my problem.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for the kind words, Karen! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user yeseniam15
North Carolina
1 review
0 helpful votes
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August 25th, 2019

I've tried a few lipsticks of different types of brand and never last long. The 1st time I tried liveglam kissme lippies "OMG" they lasted during all my job time. Believe me I definitely don't regret being in this subscription. #TryThem

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This is awesome, Yesenia! Thank you!

Thumbnail of user ashleyl211
Maryland
1 review
0 helpful votes
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February 26th, 2019

The best lipstick subscription I have ever had. Every month my lipstick arrives within the first 10 days of the month unlike other subscriptions I had where I didn't receive my stuff until the middle or end of the month. Even when just placing an order I received my delivery in about 5 days. I recommend KissMe to Every one, even the cashier at the store when they complement the color lipstick I have on.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Ashley! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user janethb4
Texas
1 review
0 helpful votes
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September 1st, 2018

I absolutely love live glam they have the best customer service! They were able to answer my questions in a timely manner. I'm in love with their lippies they smell great, they feel great, and they last all night!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products and customer service. It’s always our pleasure to assist our Glammers the best way we can. Take care, Janeth!

Thumbnail of user lymariso
Florida
1 review
0 helpful votes
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December 11th, 2016

I just received my first set of brushes! I'm in love with them! Best subcription ever! I can build my brushes collection without breaking my bank! And the best thing is that you can skip month if you like!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it! Please don't forget to tag aus, babe!

Thumbnail of user veronicaj31
California
1 review
0 helpful votes
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January 12th, 2019

I have been with LiveGlam since 2018 and I'm very pleased with all their products. The Customer Service is Outstanding and are very professional and willing to help, in any way. I recommend Live Glam to all, you will be amazed. Thank you Live Glam!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Veronica and thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user karenh229
California
1 review
0 helpful votes
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June 2nd, 2017

Im very impressed with LiveGlam's morpheme brush subscription. I'm really irised with their customer service. I had an issue with my referral link and they were really great and I am pleased with the customer service. Customer service is so important for a brand! Overall the brush subscription is a nice way to increase your brush collection without breaking a bank. It's great for anyone. I like the point perk too. Thank you Liveglam.

Thumbnail of user krysannes
Jamaica
1 review
0 helpful votes
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September 1st, 2017

This my 4th or 5th month using these lippes and i love the formula and how reasonable they are. I use to spend money on lippies but from i joined what i use to spend on one i am now getting three for that price. Love them. And also the points option is a great way to get other makeup.

Thumbnail of user lizag19
Texas
1 review
0 helpful votes
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November 25th, 2019

I emailed LiveGlam the same day I received my package and told them I had received it with a big gash on the box and they quickly emailed me back and helped me out right away! I also absolutely love their products despite what happened I still love them.

Tip for consumers:
I don't have any tips, I just want to say you are going to fall in love with their products as soon as you try them.

Products used:
I use the lippies a lot!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Liza! Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user elizabethe125
Oklahoma
1 review
17 helpful votes
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June 15th, 2018

Live Glam is amazing! I have never had any problems with them, packaging, product, customer service, scheduled deliver! I am addicted to their beautiful colors of Lippies that are in beautiful tubes, and that come in beautiful bags! I emailed them due to a problem I had, not with them, and I would not been able to get my Lippies this month. They went above and beyond and took the time to take things into consideration and truly blessed me! Let's just say I will be getting June Lippies! I am so so so addicted to their Lippies and not only can I not miss a month of Live Glam, this month is my birthday! I feel that the relationship between Live Glam and us customers is more like a family and not business. I am grateful for them and heartfelt! Thank you Live Glam! You all are doing an amazing job, Keep up the amazing work.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Elizabeth! We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care, babe! :)

Thumbnail of user tiffanyb383
California
1 review
0 helpful votes
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March 21st, 2020

Such a great idea for lippie lovers! The glosses are not sticky. Mattes don't dry out your lips. The new lip scrubs are my fav. I wish you could swatch out a lippie for a brush or a scrub if there's a color u don't like.

Thumbnail of user melissag930
Pennsylvania
1 review
0 helpful votes
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December 14th, 2020

Response time is amazing and they always give you an accurate response to what you need. Never been disappointed. Shipping is always quick and with CoVid right now they do they're best to make sure you know how things are going!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Melissa! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user yshukif
Michigan
1 review
0 helpful votes
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February 10th, 2019

These lippies are amazing, the colors, the long lasting wear, and the quality is just amazing!
You can always skip a month or change lippies for different colors if you don't like one of the monthly ones they send! It's amazing.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Yshuki! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user nathaliev12
Texas
1 review
0 helpful votes
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April 27th, 2019

Liveglam is the best! They reply to your questions very promptly and they are very kind. I love it the quality! I am subscribed to their kids me collection and their lippies are by far my favorite. I'm also getting my first kiss me palette and cant wait!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user daisym69
Texas
1 review
1 helpful vote
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April 28th, 2019

Live glam is amazing I love everything about the lippies you receive each month for a great price you get 3 colors are always different the formula for the lippies is just amazing I just love it and would highly recommend it to all. Still waiting for mines to arrive so excited

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Daisy! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user brittanyc101
Kansas
1 review
0 helpful votes
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February 11th, 2019

I love my Lippies. The colors are always amazing. The formula is great it goes on smooth and the prices are great too! I've never been into the matte formulas but these are amazing they actually stay on and I don't have to worry about them coming off. I absolutely love them!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for sharing your appreciation, Brittany! We are curating new and exciting themes that bring you new beautiful lippies at an affordable price, each month! Take care!

Thumbnail of user wendyb474
Texas
1 review
11 helpful votes
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May 9th, 2020

LiveGlam consists of three seperate subscription programs, including eyeshadows, brushes, and lipsticks. I'm signed up to KissMe, their lipstick program and their matte formula and variety of colors keeps me coming back for more. Their options for skipping a month and trading sets or an individual lippie from a set is the best! There's no penalty for skipping and every month you don't skip you gather points you can redeem for rewards. I seriously love LiveGlam. Their customer service is awesome! They get back to you quickly and they're very helpful! They're the best and I definitely reccommend it to any makeup lover!

Tip for consumers:
You don't have to skip a months subscription, you can always trade!

Products used:
I use every single lipstick I've recieved.

Service
Value
Shipping
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Wendy! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user lorenal18
Illinois
1 review
0 helpful votes
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November 30th, 2018

I wasnt really into lip sticks couldnt find the right ones and the good ones where expensive, till i started watching les do makeup decided to give live glam a try with her collection and loved them extremly the formula the colors and the price the quality is great! Had to get my hands in the holiday collection and oh martha so decided to subscribe, love there lippies would recommend 100% plus the customer service is so fast and there so kind!

Thumbnail of user maritzal8
Arkansas
1 review
0 helpful votes
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January 29th, 2019

The best money I have spent by far! I have been subscribed almost 1 year w/brushes and lippes. I honesty love with the monthly price, colors, and the brushes are amazing! Customer service is sooo good. They are quick to help me when I have a question,, highly recommended! One happy customer!

Thumbnail of user lizb220
Massachusetts
1 review
0 helpful votes
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September 1st, 2019

Love their products, the lippies are very good quality and stay on longer than other brands i have tried. Also love the fact the for $19.99 you get more than what you would normally get at a store for a good lippie brand.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Liz! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user laurag198
Utah
1 review
0 helpful votes
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March 8th, 2018

I just subscribed a month ago to the Lippies and I absolutely love it! I have literally told all my family members, friends, and co-workers too! I love the quality of the lippies! It's so amazing! I am very happy with this subscription!

Thumbnail of user deliaa8
Arizona
1 review
0 helpful votes
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September 3rd, 2019

I dont know why I didn't subscribe sooner. Love the products. They are amazing. Love how I get recent updates regarding shipping. As well how if I dnt like a lipstick i can swap it for another one as well skip a month.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Delia! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user camilleh93
Tennessee
2 reviews
0 helpful votes
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June 6th, 2021

I love LiveGlam, the best subscriptions for lip wear and makeup brushes. The different options of lippies are excellent. The makeup brush subscription guarantees you do not receive the same brush... Awesome

Products used:
Cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks, Camille! We really do our best-est to make the most amazing products possible! We sure do love surprising you guys month after month! Who doesn't love surprises right? Stay glam!

Thumbnail of user ruthannm3
Canada
1 review
0 helpful votes
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November 4th, 2018

Fast reply's and very helpful with any problems. They have with awesome lippies and the colours have been amazing! I recommend this subscription to anyone who wants awesome lip colour. They are also very matte.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for taking the time to review your Ruthann. We are very pleased to hear that you are satisfied with our products and customer service!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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