• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user yazmina2
Mexico
3 reviews
0 helpful votes
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January 25th, 2018

Am a make up lover
Morphe bushes are the best, so good quality and so affordable, and the lippies all i can say is u cant never have enough, all this thing about trade is amazing i amnjust glad i signed up for this subscription.

Thumbnail of user breah
Washington
1 review
1 helpful vote
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April 2nd, 2019

I love their products. The lippies and brushes! I have both subscriptions. Morphe brushes can't be beat and I'm growing my collection! As far as the lippies, they have a wide range of matte and glossy and it's so easy to skip a month or trade if you aren't feeling the month

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Brea! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user yadiram7
California
1 review
0 helpful votes
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October 12th, 2019

I love liveglam!
This month I purchased the beauty by bianca nd rainbow lippies.
So I received an email saying the package was delivered well when I got home I pick up my mail nd there was no package so I put a complain nd the gentleman help me. Was very helpful nd polite
Thank you
Liveglam
Kandi

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Love! Your #LiveGlamFam is thrilled to hear such great feedback, and we’re proud to be one of the friendliest customer support teams in the industry!

Thumbnail of user tatianag17
California
1 review
0 helpful votes
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December 14th, 2018

3 High quality liquid lippies for $20 a mo th is so well worth it. They select their shades each month carefully and I am always please would recommend to anyone. Also you can sign up with my referral link and get a 4th lippie for free on your first month

https://liveglam.com/free-kissme?ref=TatiBaby209

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for your positive comments, Tatiana. I am so glad to hear that you’re pleased with our products and services! Reach out to us anytime if there is anything we can help you with.

Thumbnail of user yshukif1
New Jersey
1 review
0 helpful votes
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April 27th, 2019

I absolutely love the pigmentations and long lasting wear on these lippies, they are smooth and so bold and settle at the same time! You will def make a statement!
Also these brushes! If you are not subscribed to MorpheMe, I do not know what you are doing with yourself! Go join and use code Yshuki!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user gabrielar17
Texas
1 review
0 helpful votes
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May 19th, 2019

I've been a member for at least 6 months and have loved all my LippieS. I especially love the colabs that you have done with Bianca and with les do makeup I love love reds and cannot wait to see what LippieS are next... oh almost forgot love the birthday LippieS so pretty.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Gabriela! Thanks for this amazing review, babe! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user lynnev23
Texas
1 review
0 helpful votes
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June 22nd, 2020

If you are looking for a variety of lipsticks. Live glam is for you. They send you up to 3 lipsticks every month at a reasonable price. What more could you ask for? They also have great customer service llln 0 cr00tc

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Lynne! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user soniaz8
Texas
1 review
0 helpful votes
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February 8th, 2019

Love the convenience of it, you can skip or trade. The lippies are amazing. They are long lasting and not drying, which I love. I get to try shades I I wouldnt normally purchase, getting me out of my comfort zone, which I enjoy.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Sonia! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user meganm238
Texas
1 review
4 helpful votes
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May 16th, 2019

I had a subscription with live glam and within a month I had fraudulent charges to my account totaling over 500 dollars. I canceled shortly after and I don't believe the lippies are good quality. Mine were sticky when applied and flaked off easily!

Thumbnail of user soleyg
Iceland
1 review
0 helpful votes
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August 12th, 2017

Every experience that I've had with this company is excellent. They are helpful, polite and friendly when I seek help from them or if I have any questions. And the products are flawless, I havent buyed any brushes or lippies since i started my supscription. Sounds like a cliche haha, but this is my experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mandaal
New Zealand
2 reviews
0 helpful votes
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April 29th, 2017

Just started Morpheme subscription, with LiveGlam, the brushes are more AMAZING than I thought they would be! So soft and OMG! I can't wait to see what's in store for May :D. Oh yeah shipping was super fast to my country, NZ!

Service
Value
Shipping
Quality
Thumbnail of user taylorw101
Maryland
1 review
0 helpful votes
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June 10th, 2019

These lippies are simply AMAZING! From the sweet scents to the cushiony formula you will NOT be disappointed. There is an awesome assortment of such vivid, beautiful, eye-catching colors that give you the confidence to conquer the world!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Taylor! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user mireyaa1
California
1 review
0 helpful votes
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February 14th, 2019

I feel its worth being in the club i just love recieving lippies each month and so worth the price, if you so have the huda nude pallete it perfectly fits the colors, not jux that so many pink colors goes with about anything, all amazing nude colors are just what i look for a girl could never have enough of lippies.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for your positive comments, Mireya. I am so glad to hear that you’re pleased with our products and services! Reach out to us anytime if there is anything we can help you with.

Thumbnail of user alinas41
Wyoming
1 review
0 helpful votes
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May 14th, 2019

My mail carrier lost my April morphe package! And thru all the hassle of dealing with my mail, I reached out to liveglam and let them know what was going on!. They are sending me a new package out! Even tho they did they're part and sent it out on time I never received it...( shout out to the post office) they are sending me a new one in 2days with no extra cost! They answered me in a good timely manner as well! Y'all are aprreciated!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Alina! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user briannap23
Massachusetts
1 review
0 helpful votes
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July 24th, 2018

I love love love Liveglam, I have been subscribed to morpheme for about 8 months now. LiveGlam is an amazing company and so is there customer service. I have absolutely loved every brush I have received each month. I recently joined the ShadowMe subscription. I can't wait to see what each palette will look like. I would deff recommend #LiveGlam subscriptions to all of my friends and friends.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, Brianna!

Thumbnail of user sherip47
Texas
1 review
0 helpful votes
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November 15th, 2019

Live glam has the best lippies I have ever purchased. I used to used two faced matte lipstick and they were the best until now. I love that live glam collaborates with lesdomakeup. She lives in El paso like I do.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for this amazing feedback, Sheri! We really appreciate it!

Thumbnail of user irmar12
California
1 review
0 helpful votes
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August 25th, 2019

They have excellent products the lippies, brushes and the shadows are awesome. And their customer service ppl were EXCELLENT! I just had an issue with my recent order and they were really helpful and attentive.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products, Irma. We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any questions or concern!

Thumbnail of user leondreaf
Texas
3 reviews
13 helpful votes
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February 18th, 2019

Every month they seem to amaze me more and more! This months beautiful colors blew my mind! My absolute favorite was the green lippie this month! If you haven't signed up yet today's a great day to do so! And don't forget to Use code Cosmogirl24k at checkout for an extra free Lippie!
Also be sure to follow me on Facebook and *******@cosmogirl24k
*******@gmail.com
Xoxo Cosmogirl24k

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Leondrea! We appreciate such a wonderful review and for recommending our products. Your LiveGlam Fam appreciates this BIG TIME! Take care!

Thumbnail of user tinamariem2
California
1 review
0 helpful votes
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August 18th, 2018

I receive both the monthly morphe brushes And the lippies. Let me just say i love them both. My brushes are such great quality and have made applying my makeup so much easier... why? Bc i have the correct brushes now. My lippies are so soft And stay on all day. If i forget to apply lip scrub before applying my lippies then it is a little more difficult soooooo bottom line. Dont forget to lip scrub before applying ur lippies or any liquid lip for thAt matter! Lol My product. ThAnk u so much!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! All the best, Tinamarie!

Thumbnail of user jenecat
Texas
1 review
0 helpful votes
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October 30th, 2019

I had an issue with my package delivery. I never received it even though it said delivered. I contacted LiveGlam and they responded so quickly and told me to check with my post office just to be sure and I followed everything. The post office wasn't sure if they delivered it! But LiveGlam has my back and is shipping me a new set of the lippies I originally ordered and they were so kind and understanding. Very pleased!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jeneca! Thanks for the love! Please know that we will always do our best to give or dear Glammers the most Glam-azing experience ever!

Thumbnail of user stevieh15
Kentucky
1 review
0 helpful votes
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February 3rd, 2020

What is there not to love about LiveGlam! I am subscribed to MorpheMe and KissMe every month, and it was the best decision I ever made! Not only do you get to build your collection, but you get amazing brushes and lippies have one of the best formulas I've ever used! If you have not joined LiveGlam I highly suggest it!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow - we're so glad you're loving our products and services, Babe! Thanks so much for the five-star review! Smooches!

Thumbnail of user sarap133
Texas
1 review
0 helpful votes
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June 6th, 2018

I love everything and everybody who works for this company they now what they are doing they helped me out they got my order to go and help me out every step of the way they would get back to me right away and have a answer for me and not the run araound thank you for you time and procut

Thumbnail of user sandye21
Florida
1 review
0 helpful votes
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December 2nd, 2016

I fell in love with Morphe brushes as soon as I tried their palettes. I knew if the quality of the makeup was good, I had to try their brushes. I used to subscribe to Ipsy etc, but I decided to go with LiveGlam and receive Morphebrushes. I love the feel of these brushes. They always send new and exciting brushes that I can put to use. Choosing the right brushes can be overwhelming. For the price of about $20, it's worth it to me to receive 4-5 brushes. I'm very pleased with it and I am considering trying out their tutorials and certifications in the near future.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your feedback and we'll make sure to raise this to our team. We appreciate this amazing 5-star review and we are so glad to know that you love our products! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care! Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user tiffanieb3
West Virginia
1 review
0 helpful votes
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July 12th, 2018

Morphe Me Brushes through Live Glam is AMAZING! You get legit Morphe Brushes every month for 19.99! What I love about it is, they send you random brushes that you wouldnt think to buy for yourself but you realize you need one you recieve them! They are great about shipping out in a fast manner! I Love Morphe Me! Would recommend it to anyone!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Tiffanie! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user lilianam44
Arizona
1 review
0 helpful votes
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August 1st, 2020

I became a member for their lippies a few months ago and I absoluty love them all! The monthly subscription is only $20 and you can receive up to 3-4 lipglosses. I just subscribed to the eyeshadow a few days ago, even though I havent received my order yet I do know that im going to love it!

Tip for consumers:
if you dont like the colors for the current month on the lippies you can trade the whole collection for another set. Or you can exchange a single item.
(Make sure to exchange before your order ships out)

Products used:
Im a member for the Lippies and a few days I also became a member for the eyeshadow pallette

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Liliana! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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