• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

Rating

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user conniec257
Texas
1 review
0 helpful votes
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January 27th, 2020

So excited to see what colors, pencil or lip scrubs come in! I love the variety and that u can trade them! Also they respond immediately if something's gon wrong with ur order in a timely manor!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Variety is the spice of life! We're over the moon knowing you're loving your LiveGlam subscription, Connie - thank you so much! We take care of our own! #LiveGlamFam

Thumbnail of user yeseniam26
Illinois
1 review
0 helpful votes
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March 25th, 2020

Great quality and customer service I love it! I'm always super excited to receive my package from them because it's never a disappointment! They're on top of it

Thumbnail of user tessae
South Africa
1 review
0 helpful votes
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July 28th, 2017

So happy with my LiveGlam subscription, especially the rewards & trade options at such amazing prices! Also their customer service is great - prompt, efficient & friendly! Highly recommend!

Thumbnail of user judithg87
California
1 review
1 helpful vote
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July 6th, 2020
• Updated review

Been a customer for two years now. Still my favorite formula of lippies. I always get compliments. Recently tried some of the eyeshadow pallets and they're just as amazing!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Judith! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Favorite Lippies
January 4th, 2019
• Previous review

Love the product and customer service they provide.
It's like getting a present every month! Don't we all deserve that?

Thumbnail of user haleyg7
California
1 review
0 helpful votes
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October 3rd, 2016

Not only was the delivery super quick, but the customer service team replied to my email just as fast! Quality is great! Variety is awesome! You can't go wrong w/ this subscription

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

You're awesome too, Haley! Hope you're enjoying them! Stay glamazing!

Thumbnail of user annaa182
France
1 review
0 helpful votes
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May 6th, 2019

Affordable and fun subscription if you can't get enough lipsticks, it's very flexible and easy to manage: skip, trade, choose your sets or keep it a surprise. Trendy colors and nice quality.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

This is awesome, Anna! Thank you!

Thumbnail of user isabelo11
Arizona
1 review
0 helpful votes
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August 25th, 2019

Their customer service and products are just amazing! Love everything about LiveGlam!
Company is always on top of everything! Quick responses every time!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Isabel! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers! Digital High Five!

Thumbnail of user aimees41
Florida
1 review
0 helpful votes
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July 3rd, 2018

Dress your face live is hands down the best online hair and makeup academy! Ive been following for almost 5 years and I feel like Ive grown with this team. Thank you!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Aimee! We truly appreciate it!

Thumbnail of user shelbyf18
Kentucky
1 review
0 helpful votes
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July 26th, 2018

This is the best monthly subscription so far! Whats better than being surprised with different lipsticks each month!? Customer service is amazing too!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review on our Lippie club, Shelby! We’re stoked knowing that you love em'!

Thumbnail of user jessicaj265
California
1 review
0 helpful votes
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May 9th, 2019

Fav part of the month is receiving my subscription packages. Totally worth it. Been with them for A couple months now and can honestly say been pleased with all I've received

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user lesliec279
California
1 review
1 helpful vote
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April 29th, 2020

I really like this product because of the little extrs that come with it. Not to mention... Great quality for what you pay. I most definitely going to tell my friends.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Leslie! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user jessicah142
Kentucky
1 review
0 helpful votes
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February 7th, 2017

For someone trying to build their brush collection, this is amazing. The brushes are incredible, and after the kink with being wait-listed was worked out. I'm really happy this program!

Thumbnail of user stacip3
Canada
1 review
0 helpful votes
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January 20th, 2017

I've only received my first shipment but there were some great brushes in there and I can't wait to get more! Such a great value for what you pay monthly!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it! Please don't forget to tag us, babe!

Thumbnail of user melissao66
California
1 review
0 helpful votes
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March 29th, 2019

I am subscribed to their monthly lippie subscription and it is honestly the best subscription I've ever had! I love lippies and I love that liveglam provides a variety of colors from nudes to bolds, gloss to matte and metallic. So amazing

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Melissa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user kiaram6
California
1 review
0 helpful votes
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July 11th, 2017

This company is great. I've only had one issue with them where the item came defective but I contacted them and they resolved it right away. Great customer service!

Thumbnail of user vanessav62
Georgia
1 review
0 helpful votes
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October 3rd, 2019

All the colors are always nice and on point! Just a great formula! I'm glad I found this company! They have other subscription option which are also super great!

Tip for consumers:
Buy them all!!!! Lol

Products used:
The lippies!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Vanessa! Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction!

Thumbnail of user holmfridure
Iceland
1 review
0 helpful votes
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November 24th, 2016

Best make up decision I've taken. Getting new brushes each and every month for a really good price and enlarging my brush collection! It's an easy and affordable way!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Holmfridur! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user tracyt109
Georgia
5 reviews
6 helpful votes
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January 13th, 2019

Liveglam is a reliable company in which you can have your membership they send very good products and in terms of customer service are excellent they solve you quickly any problem I recommend to all

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending us. It’s always our pleasure to assist our Glammers the best way we can. Take care, Tracy!

Thumbnail of user claired43
Canada
1 review
0 helpful votes
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May 8th, 2017

Live glam has made my life complete! Look forward to getting my package all month. The brushes are always super super soft and work amazing! Highly recommend subscribing!

Thumbnail of user jennifere77
California
1 review
0 helpful votes
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October 3rd, 2017

Love there service! Always answering my questions and helping me out! Great service I would recommend for anyone to join any of the club's all three are great!

Thumbnail of user priscillal20
Georgia
1 review
0 helpful votes
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February 6th, 2019

Customer service is amazing! Very patient and they answer all your questions. They have such pretty colors every month and if you don't like one just swap it

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Priscilla! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user lelitzad
New Jersey
1 review
1 helpful vote
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January 22nd, 2019

I love the LiveGlam MorpheMe brushes, they have really helped me to build my collection. For the price, this deal can't be beat. The customer service is great.

Thumbnail of user christinam309
Texas
1 review
0 helpful votes
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April 23rd, 2019

Have not been satisfied these lippies are so awesome love the quality and how they stay on! Will continue to keep my subscription and pass along to others

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Christina! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user maryleea1
Colorado
2 reviews
0 helpful votes
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July 5th, 2018

I love LiveGlam they have the best customer service also that products are amazing if you have any problems their response to you on email is very quick.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Marylee! We truly appreciate it!

Thumbnail of user crystald30
California
1 review
0 helpful votes
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December 4th, 2016

Morphe is one very great company with affordable great quality brushes I love every single one they have sent me in my live glam subscription will definitely recommend

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Crystal! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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