• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

Write a Review

Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
See all photos
How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user victoriaa93
Texas
1 review
0 helpful votes
  • Send Message
January 7th, 2019

I love the colors... I wear the darker colors so I give the nudes to my 17yro daughter... She also fell in love with them... I started receiving them in October (thanks to MUA Rosali Delgado) and I LOVE them... The only thing I'd change is to add more darker shades...

Thumbnail of user melissaw122
Utah
2 reviews
2 helpful votes
  • Send Message
December 8th, 2017

Communication with liveglam has been awesome so far.

Love the color of the lippies so far. As for the matte lippies, they are not kiss-proof, foodproof or anything proof.

Morphme brush subscription waitlist is beyond insane! Isubscribed for brushes in december so i really really hope i get the december set

Thumbnail of user karenj250
Texas
1 review
0 helpful votes
  • Send Message
January 16th, 2019

Love the products! The customer service is bomb. Try it and you will be addicted! I have used these products for a year and are by far my fav lippies!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We appreciate your positive feedback about our products and customer service, Karen. We do take pride in catering to our Glammers’ needs the best way we can. Everything has been carefully curated to guarantee everyone’s satisfaction!

Thumbnail of user elisac40
Texas
1 review
0 helpful votes
  • Send Message
January 16th, 2019

The products are so beautiful and their customer service is great. I'm so happy I subscribed. I can't wait to get my next shipment and check out this months lippies!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

It's our pleasure to have provided you a great customer experience, overall, Elisa! We appreciate your support and love for our products and customer service.

Thumbnail of user maggier33
California
1 review
0 helpful votes
  • Send Message
January 9th, 2019

The quality of their products are amazing. I love how their lippies are matte but they don't turn or dry out unlike other products and it maintains still magically moist.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Glad to know that we’re able to meet your expectations, Maggie! We’re committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user cristinam63
Cristina M.
Colorado
1 review
0 helpful votes
  • Send Message
December 11th, 2018

I love my matte lippies. And customer service....I like that they respond within a few hours and are very courteous and work in a fast manner to resolve any issue.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive and 5-star review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Cristina!

Thumbnail of user berthaa18
Texas
1 review
0 helpful votes
  • Send Message
June 15th, 2018

Products and customer service is top notch!
I enjoy my lippies monthly and the color of them are never repeated!
The container is also slim so fits just about anywhere!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, thanks for that awesome review, Bertha! We truly appreciate it!

Thumbnail of user ginam189
Texas
1 review
0 helpful votes
  • Send Message
April 30th, 2019

I highly recommend it's so worth it. I love the lippies and pallets I'm excited to b a new member on liveglam and can't wait to start getting beautiful makeup

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Gina! Thanks for the awesome feedback, babe! We work hard to meet expectations like yours, and we’re so happy for your recommendation. We look forward to hearing from you again soon! Cheers!

Thumbnail of user carye9
West Virginia
1 review
0 helpful votes
  • Send Message
May 16th, 2019

I Love, Love, Love the colors. The formula is just perfect. It does not leave my lips feeling dry. Major plus is that my husband loves that he can kiss me without it transferring onto him

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Cary! We really appreciate it!

Thumbnail of user kymberb
Kentucky
1 review
0 helpful votes
  • Send Message
June 14th, 2020

I've been a member of Liveglam's lippie club for 7 months now & I love it! Their formulas are amazing, the packaging is always cute & the price is awesome.

Tip for consumers:
Great way to grow your lippie collection

Products used:
Lippies

Service
Value
Shipping
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Kymber! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever!

Thumbnail of user pattyr73
Texas
1 review
0 helpful votes
  • Send Message
June 18th, 2019

The customer service is wonderful, products are amazing lippies last a very long time, brushes are super soft and smooth to the face! Eyeshadows never fails to have beautiful colors!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Patty! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user mariaa561
California
2 reviews
0 helpful votes
  • Send Message
November 6th, 2019

I absolutely love this lipstick brand, every month is always something new It's supper easy if you want to skip a month or swap out a month for other lippies.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you, Love! Your #LiveGlamFam is thrilled to hear such great feedback. Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers!

Thumbnail of user teresae70
California
1 review
0 helpful votes
  • Send Message
November 5th, 2019

This lippies are one of kind They stay on all day. Every month you get wonderful colors. For every holiday they have a nice color that will Male your day

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Teresa! Thanks for the feedback! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user jennym184
Oregon
1 review
0 helpful votes
  • Send Message
April 17th, 2019

They r a monthly subscription e different ones yku can get subscription for brushes. 3 to 8 new brushes a month lippies subscription 3 different lippies every month bimonthly palates awsome subscriotion they really try to help u they work with u. U can skip a month u can trade you can change dates of payment really cool club to be involved with

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Jenny! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user biancac40
Texas
1 review
0 helpful votes
  • Send Message
April 12th, 2019

I Love their products and their service is excellen. My first problem got sloved and my merchandise was mailed out again since i didnt recieved it same day i emailed same hour i got a response and same day i was told it was getting replaced love this company

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Bianca! We appreciate your positive feedback about our products! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user melissah286
California
1 review
0 helpful votes
  • Send Message
January 28th, 2019

These liquid lipsticks are the best. Not only are they long lasting they don't make your lips feel or look dry. The pigmentation is amazing and the darker colors do not go on patchy!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Melissa! Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care!

Thumbnail of user michellec512
Ohio
1 review
0 helpful votes
  • Send Message
January 9th, 2019

Almost a year with live glam and I could say I don't regret it at all, I just love the lipsticks the formula is just perfect and the price for them are really affordable I wouldn't trade them for any other lipsticks

Thumbnail of user susanag20
California
2 reviews
0 helpful votes
  • Send Message
August 25th, 2019

I love the look & feel of the lipsticks. Best lipstick sleep I've ever owned. I love how we can exchange or skip a month. You don't feel obligated to receive them every month

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Susana! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user katie3
Kansas
1 review
0 helpful votes
  • Send Message
November 3rd, 2019

Great prices... greats products I love the colors and the themes they pick out every month they also have good customer service Incase anything goes wrong or you have a question I love it

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Kati and thank you so much for taking the time to leave this excellent review. Customer satisfaction is one of our top priorities so we're glad to hear that! Take care!

Thumbnail of user gabriellar17
Texas
1 review
0 helpful votes
  • Send Message
December 13th, 2019

I love the colors and the formula! Smell really good and last a long time through out the day! Not harsh on the lips! Easy to come off with makeup wipes and don't stain!

Thumbnail of user saraz10
Nebraska
1 review
0 helpful votes
  • Send Message
January 22nd, 2017

I've had this service for almost two years and it never fails to impress me or give me more than I pay for! I never see repeat products and can always use the new brushes I receive.

Thumbnail of user karens867
Texas
1 review
0 helpful votes
  • Send Message
March 15th, 2019

I highly recommend these lippies every single one! I have not been disappointed I mean I've never found any like these the formula is amazing! They work great on your lips and the last!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for recommending our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Karen!

Thumbnail of user anag111
California
2 reviews
0 helpful votes
  • Send Message
March 2nd, 2019

3 lippies for $19.99 I would not have to go shopping anymore. Fast easy shipping. The colors are bomb and if you do not like a color you can switch it for another color.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Ana! Thanks for leaving a positive review! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user julissac10
New York
1 review
0 helpful votes
  • Send Message
March 17th, 2019

I'm obessed with this company. Great product quality. Love the Mattes and each month they offer different shades. Great brushes also I'm very satisfied.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Julissa! Thanks for the awesome feedback, babe! Hearing that you love our products is the best thing we could hope for! Your positive review means a lot to us!

Thumbnail of user susans401
Texas
1 review
1 helpful vote
  • Send Message
October 25th, 2017

The best 20 bucks i spend each month. Quality in product, price & customer service. Join & start getting quality brushes each month... do it now, you'll thank me later

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

How do I know I can trust these reviews about LiveGlam?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LiveGlam?