• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

Write a Review

Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
See all photos
How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user donnap281
Oklahoma
1 review
0 helpful votes
  • Send Message
August 27th, 2019

Great products and getting something new every month not knowing if you'll love it then using it for the first time and falling in love with the product is amazing.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for that awesome review, Donna! We truly appreciate it!

Thumbnail of user juliea222
Florida
1 review
0 helpful votes
  • Send Message
August 22nd, 2018

My experience with liveglam went very good. They honestly answered all my questions when I was having trouble receiving my shipping number and helped me as soon as they could.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Julie! It is very nice to know that you've had such a great experience with us. Don't hesitate to reach out anytime! Talk to you later!

Thumbnail of user cynthiaf848
Arizona
1 review
0 helpful votes
  • Send Message
September 28th, 2021

I absolutely love live glam it is the only lipstick I wear/ promote! I have 43 referrals and I do not plan on stopping there! Gold member here I come!

Tip for consumers:
Girls these are must have lips !!! They don’t smudge they don’t come off I can eat kiss do whatever I want and not a smudge!!! Also flake free like I wish some of my friends where haha thank you for creating such amazing products

Products used:
All of the lips!!! I think I have over 50!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Cynthia! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user josephineg25
Arizona
1 review
0 helpful votes
  • Send Message
September 11th, 2019

The colors, quality and packaging are always perfect! I received the product in a timely manner. The makeup was long lasting and no issues with products!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Josephine! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user petraleek
Bahamas
1 review
0 helpful votes
  • Send Message
August 27th, 2018

I love my monthly subscription with liveglam I received my products on time and the customer service is awesome they answer all of my questions promptly,

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for your positive comments, Petralee. I am so glad to hear that you’re pleased with our products and services! Reach out to us anytime if there is anything we can help you with.

Thumbnail of user tamitrat
Illinois
1 review
0 helpful votes
  • Send Message
November 15th, 2016

Where else can you get $30+ worth of brushes for $19.99 a month? This is a phenomenal subscription service! A great deal for all makeup professionals/enthusiasts!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Tamitra! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user veronicam204
Arizona
1 review
0 helpful votes
  • Send Message
February 14th, 2020

Each month I'm overwhelmed with how amazing the color combinations are. Each color complements each other so well and just encase they ain't for you the trade options never disappoint.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Veronica! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! XOXO

Thumbnail of user viviana58
Florida
1 review
0 helpful votes
  • Send Message
May 13th, 2020

I really love this product every shade and there matte colors. Goes with every look. Every month you have the choice of changing the items you don't like if any

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate your feedback, Vivian! We are committed to providing top-notch quality in our products and services, all the time! Take care!

Thumbnail of user santamariav
California
1 review
0 helpful votes
  • Send Message
January 15th, 2019

Hello my name is andres husband of Valerie S. I got the monthly plan of 3 Lippies each month for my wife since i can't afford for pallets etc since I'm the only one working and she's a home stay mom of my 3 wonderful boys and each month I surprise her with 3 Lippies and she gets really excited I already have 3 months getting them for her and lil by lil she's collecting them but from what I can say from this Lippies that they are the best nice color makes my wife look beautiful Thank You So Much Liveglam

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww! What you're doing to your wife is pretty impressive and inspiring, Andres! It's truly awesome!

You can expect to receive new lippies of excellent quality that will surely bring more smiles to your wife in the coming months. This is our way of thanking back all our Glammers for your continued love and support. Take care!

Thumbnail of user veronicab230
Illinois
1 review
0 helpful votes
  • Send Message
November 19th, 2020

LiveGlams customer service is impeccable! I asked a question and they answered right away! I am so happy for shopping with LiveGlam! Can't wait to get my lippies!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for the loooove, Veronica! Please know that we will always do our best to give our dear Glammers the most Glam-azing experience ever! Thanks and take care!

Thumbnail of user sesseniam
Texas
1 review
0 helpful votes
  • Send Message
January 27th, 2019

Ugh-mazing! In love with the price, formula, colors errthang! Hahaha I have been trying to figure out which month is my favorite but then a new set comes out and it completely blows me away.

Thumbnail of user marias489
Florida
1 review
0 helpful votes
  • Send Message
January 29th, 2019

My lips felt smooth not dry and the picments was awesome. Absolutely love these lipsticks. I have worn them every day and recieve so many compliments.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Maria! We appreciate such a wonderful review! Everything has been carefully curated to guarantee everyone’s satisfaction! Take care!

Thumbnail of user dorac18
Texas
1 review
0 helpful votes
  • Send Message
January 16th, 2019

I love the lipsticks they're color and how smooth you can put it on, totally recommend it.the December lipsticks ganster wrapper by Lexxxlieee is my favorite

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Dora! Thanks for giving as a perfect rating! We appreciate your support and love!

Thumbnail of user victoriav66
Texas
1 review
1 helpful vote
  • Send Message
April 24th, 2019

I absolutely love these lippies! Theres months were I'm not to crazy in love with the lippie shades but will still purchase and end up loving them! Great quality! A must have subscription!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review, Victoria! We’re stoked knowing that you love em, the same way that we do!

Thumbnail of user victoriav117
California
1 review
0 helpful votes
  • Send Message
January 11th, 2020

Live glam is my go to place for lippies all the colors are absolutely beautiful! I'm excited to switch over to see what type of morphee brushes I will get!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for your feedback, Victoria! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user angelag206
North Carolina
1 review
0 helpful votes
  • Send Message
May 6th, 2019

I became a member so I could get the eyeshadow of Les Do Makeup i order one and then the website got all messed up and I end up ordering another by mistake i paid 40$ wasn't happy but when I got them I loved it and gave the other one to my sister as a Mother's Day gift but when we opened them one shadow from each was broken;( so I had to send them back! And I'm waiting to see when I'll get my new ones

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Angela! Thanks for your feedback and we're so sorry to hear about the troubles. Please be assured that your feedback will be raised to our team as this is not the experience that we want you to have. Kindly send us a message at support@liveglam.com so we can resolve this for you.

Thumbnail of user alishap12
Oklahoma
1 review
0 helpful votes
  • Send Message
January 8th, 2019

I am subscribed to kissme lippies each month I receive 3 and they are very good quality. Love how it's not just matte lipsticks but also they send gloss.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for giving us a 5-star rating, Alisha! XOXO

Thumbnail of user destinyc55
Colorado
1 review
0 helpful votes
  • Send Message
February 12th, 2021

There is not one club I wouldn't recommend. These subscriptions are a great way to start a collection! They have a great formula as well! Very happy customer! 10/10

Tip for consumers:
Everything is great! It's all depends on what colors you like but you will not regret one purchase!

Products used:
All!!

Service
Value
Shipping
Quality
Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thank you so much for this wonderful review, Destiny. We really appreciate you being a loyal Glammer and helping to share the word about us. We’re here for you anytime! ❤️❤️❤️

Thumbnail of user danieller126
Florida
1 review
0 helpful votes
  • Send Message
January 17th, 2019

I really enjoy this subscription I love morphe brushes and to be honest I only have one or two so I'm so happy that I'm going to be getting with you every month now so I can add to my collection I really enjoy it and I hope to stay with him for a while customer service is also really good

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We’re so happy to know that we’re able to make you happy, Danielle! Thank you for this feedback!

Thumbnail of user kattyl
California
1 review
0 helpful votes
  • Send Message
May 19th, 2019

The lipsticks last the whole day! They feel amazing and aren't as sticky as others. I've yet to have a problem with nay packaging or anything so it's amazing!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Katty!

Thumbnail of user lorenah12
Ohio
1 review
0 helpful votes
  • Send Message
May 21st, 2019

5 If There Was A 10 Id Totally Give It... I cant wait to get all the other shadows. Also I can't wait to do different looks with my clients. And I will post them...

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Lorena! Thank you so much for taking the time to leave this excellent review! We couldn't wait to see the many amazing looks you'll create with it! Please don't forget to tag us, babe!

Thumbnail of user katiet86
Canada
1 review
0 helpful votes
  • Send Message
June 26th, 2019

I am sooo happy with my liveglam products! I totally recommend signing up :) shipping is quick and I also like the feature of switching products or skipping a month.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

We are so glad to know that you love our products, Katie! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! Take care!

Thumbnail of user pattyc107
California
1 review
0 helpful votes
  • Send Message
February 16th, 2020

I love it everything is amazing about live glam highly recommend! They are so efficient on there orders and all the lippies are wonderful thanks live glam... Happy shopper!'n

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you so much for taking the time to leave this excellent review, Patty! You can expect excellent quality in all of our products and services. This is our way of thanking back all our Glammers for staying with us! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user annabelr3
Louisiana
1 review
0 helpful votes
  • Send Message
November 12th, 2019

It's not often you get the perfect formula in a lippie, the wand is made for a particular purpose. I love the shades. And love the option given to swap out if it's that we have a similar color.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Annabel! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers!

Thumbnail of user chriseldae
Texas
1 review
0 helpful votes
  • Send Message
November 20th, 2019

Love that they are always quick to answer your questions this is not the first time I love there customer service its quick live that they care about what you need to know.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hey, Chriselda! Thanks heaps! Feedback as such keeps us motivated and rest assured we will keep on improving our products and services for our Glammers, like you! XOXO

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

How do I know I can trust these reviews about LiveGlam?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about LiveGlam?