• LiveGlam

2018 CUSTOMER CHOICE AWARD

LiveGlam

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Overview

LiveGlam has a rating of 4.5 stars from 2,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiveGlam most frequently mention customer service, morphe brushes, and monthly subscription. LiveGlam ranks 4th among Cosmetics sites.

  • Service
    82
  • Value
    84
  • Shipping
    82
  • Returns
    60
  • Quality
    83
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
223
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How would you rate LiveGlam?
Top Positive Review

“Best Product”

Amelia S.
3/6/24

'I'm very keen on these amazing products by Conscious Skincare. They not only smell divine, feel gorgeous but have the ingredients that I dream of! No nasties, just pure, thought out, conscious ingredients

Top Critical Review

“SCAM! THEY STEAL PEOPLE'S CREDIT CARDS!”

yes i.
12/6/17

Thousands of people have gotten fraudulent charges around a month or 2 after signing up from liveglam. Same thing happened to me. In total, $4056 was charged to my card. They are from at&t in Texas along with some vendors in China. I live in California... luckily my bank caught it before i did, and they confirmed to me that the fraudulent charges came directly from LiveGlam. I decided to look further into it and THOUSANDS, and i do mean THOUSANDS, of people have had the same or similar experiences. The founder of the company is known for shady business practices. Just google his name and so many articles of him doing illegal things w past businesses come up.

Reviews (2,531)

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Reviews that mention popular keywords

customer service (596) brush collection (52) quality products (47) quality brushes (42)
Thumbnail of user consueloe1
Washington
1 review
0 helpful votes
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November 29th, 2016

Who doesnt love $19 monthly for 30$+ worth of brushes so soft and pretty!
I been a member since march NO SCAM its really real & loving every month brushes <3

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Consuelo! Thanks for this amazing 5-star review! We do take pride in catering to our Glammers’ needs the best way we can. Don’t hesitate to reach out anytime if you have any question/concern!

Thumbnail of user jamieg328
Virginia
1 review
0 helpful votes
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July 19th, 2020

I love the quality of the LiveGlam products. The quality is so good and at an affordable price. I also appreciate how quick my items ship even during the current health pandemic.

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Geoffrey R. – LiveGlam Rep

Thanks for the feedback, Jamie! We really do our best in making sure that everyone gets the best out of their subscription as we know you deserve it!

Thumbnail of user marissaa17
Texas
1 review
0 helpful votes
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April 7th, 2019

Great colors, great quality of products, good size lipsticks, love getting monthly colors, like the idea of being able to trade out colors re s if I dont like monthly selection

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Geoffrey R. – LiveGlam Rep

Hi Marissa! We're so happy to read this amazing review! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers!

Thumbnail of user christinav99
Arizona
1 review
0 helpful votes
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August 19th, 2019

Live Glam is the absolute best. I had a question about my purchase and within 5 minutes i had an email explaining all of my questions! They are the absolute BEST!

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Geoffrey R. – LiveGlam Rep

Thanks for the awesome feedback, Cristina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to hearing from you again soon! Cheers!

Thumbnail of user andreas576
Arizona
1 review
0 helpful votes
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May 19th, 2019

I started LiveGlam 3 months ago and their products are amazing. They provide great customer service! I enjoy their three lippie collections they bring out each month!

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Geoffrey R. – LiveGlam Rep

Thanks for that awesome review, Andrea! We truly appreciate it and we're looking forward to many amazing months and years with you!

Thumbnail of user bettyr82
Texas
1 review
0 helpful votes
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February 11th, 2019

Very pleased with product and company! Im glad I got subscription with liveglam even more because their products are not tested on animals! Highly reccomend their products.

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Geoffrey R. – LiveGlam Rep

Hi Betty! Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care!

Thumbnail of user crystalc294
Colorado
1 review
1 helpful vote
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May 23rd, 2020

There lipsticks and lipliners are great quality! They always come out with great sets every month and great colors. I recommend this subscription you won't regret it.

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Geoffrey R. – LiveGlam Rep

Hello Crystal! We are so glad to hear about your feedback regarding our lippies. We can assure you that we always work hard to give you only the best products. Stay glam-azing!

Thumbnail of user annw198
Kentucky
1 review
0 helpful votes
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January 7th, 2019

A great subscription services to build your brush collection with with Morphe brushes these brushes are great quality and every month you get a new set of brushes

Thumbnail of user ashleyc350
Texas
1 review
0 helpful votes
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May 21st, 2019

They have great customer services! Every time I have a question they reply within minutes! The quality of the lipsticks are awesome! I love love everything about LiveGlam.

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Geoffrey R. – LiveGlam Rep

Hi Ashley! Thank you so much for taking the time to leave this excellent review! We really appreciate it!

Thumbnail of user nereidar1
Massachusetts
1 review
0 helpful votes
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November 24th, 2019

Love the convenience, quality, price, variety and is cruelty free! Love that I can choose how I want my membership, the colors are beautiful I absolutely love it!

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Geoffrey R. – LiveGlam Rep

Wow! Thanks for that amazing comment, Nereida! Rest assured that we’ll continue to improve our products and services for all of you, our amazing Glammers!

Thumbnail of user rosies32
New Mexico
1 review
0 helpful votes
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July 14th, 2018

I am very satisfied with liveglam they are very quick with responding to any consumer concerns. My issue was resolved and they are very friendly and understanding staff made me feel very comfortable

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Geoffrey R. – LiveGlam Rep

We're so delighted knowing that we're able to meet your expectations, Rosie! We count ourselves lucky for having a Glammer like yourself in our #LiveGlamFam!

Thumbnail of user sujeym
Arizona
1 review
0 helpful votes
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May 5th, 2019

IAM very happy with the glam team they did a pretty good job with the Les do make up pallet! Mine was broken an I emailed them they were pretty cool person they are sending me another pallet

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hi Sujey! Thank you so much for taking the time to leave this excellent review! We really appreciate your business. Please let us know what we can do for you in the future.

Thumbnail of user joif1
Georgia
1 review
0 helpful votes
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March 14th, 2017

Absolutely love his company I've been with them since they started and the cust service is thenbest I've seen anywhere and the quality of brushes are right with m. A. c!

Thumbnail of user shaneillf
California
1 review
0 helpful votes
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April 24th, 2017

If your just starting up in makeup, these are the right brushes for you. They are great quality and the ones that I used are great when applying your makeup

Thumbnail of user saras378
Pakistan
1 review
0 helpful votes
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November 26th, 2018

Amazing customer service, quick feedback and great experience, love the way they deal with their customer and solve their problems without any hesitation Amazing customer service, keep it up guys

Thumbnail of user dulcec6
Washington
1 review
0 helpful votes
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June 15th, 2018

I love the subscriptions from liveglam they are super affordable and the products are a great quality ive been subscribed for almost a year and I love them so far!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for dropping a great review on our Lippie club, Dulce! We’re stoked knowing that you love em!

Thumbnail of user jessicav109
Florida
1 review
0 helpful votes
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September 3rd, 2019

I just signed up to be able to get my babygirls Lesdomakeup collection but after receiving them I can't wait to continue getting them every month they feel amazing on lips.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thanks for leaving a positive review, and for mentioning our products. Everything has been carefully curated to guarantee everyone’s satisfaction! Take care, Jessica!

Thumbnail of user juanitaz4
Texas
1 review
0 helpful votes
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October 23rd, 2019

I'm in love with live glam it has been the best decision i could've ever taken. I'm so in love with every single brush i have gotten. Totally recommend it.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, Juanita! Such a sweetheart! Thanks a lot and rest assured that we will keep on improving our products and services for our dear Glammers!

Thumbnail of user dorianner1
California
1 review
0 helpful votes
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November 30th, 2018

Vest product i have tried formula is perfect lasts all day. I love that you get different colors every month and if you dont like that month you can skip or if u just dont like a color you can trade.

Thumbnail of user brookee6
Montana
1 review
0 helpful votes
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April 15th, 2017

I love Liveglam! I get the Morphe me subscription and it's one of my favorites! The brushes are great quality and definitely worth the money! Great service.

Thumbnail of user darlenel66
West Virginia
1 review
0 helpful votes
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February 22nd, 2019

Great lipsticks for a good price. Can't wait to get my next order. And if the shade isn't for you great to give to someone one you know would like the shade.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Awww, we really appreciate all your feedback, Darlene! Rest assured that we will continuously improve our products and services to guarantee your satisfaction, all the time! Take care!

Thumbnail of user graciem32
Texas
1 review
0 helpful votes
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December 20th, 2020

This company is amazing! One of the best subscriptions I've ever had. The colors of the lippies are totally me! And the customer service help is so fast and efficient! Totally recommend!

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Thank you for giving us a perfect rating and for recommending our products. It’s always our pleasure to assist our Glammers the best way we can. Take care, Gracie!

Thumbnail of user veronicao44
Texas
1 review
0 helpful votes
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May 6th, 2020

Love the Love their products! Flexibility to trade products or skip months if needed. They keep updating when order is out or if a delay is happening.

Thumbnail of user geoffreyr17
Geoffrey R. – LiveGlam Rep

Hello Veronica, we appreciate you taking time out of your day to give us your feedback. We are so thrilled to hear you are satisfied with our products and service! Our team will continue to work tirelessly to continue to deliver the best that our Glammer's know and love. XO

Thumbnail of user annalysac
Colorado
1 review
0 helpful votes
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May 7th, 2017

Love everything that comes in and always comes in on a timely manner. I also love that if I need to skip a month it allows me or if I want to switch for a different months brushes.

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kelly o.
California
1 review
0 helpful votes
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January 22nd, 2019

Love the quality. Love that they're affordable. Love that it's flexible!!! You get to create your collection Of colors and organize them by texture from matte to gloss

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From the business

LiveGlam is one brand, three clubs and infinite options. Founded in 2016, our makeup subscription boxes are never crafted in a conference room, they come right from our community. Whether you’re a makeup maven or beauty beginner, our products are made with you in mind. Beauty isn’t meant to be stressful, that’s why we blend it out for our customers. All the products we manufacture are vegan, cruelty-free and made with love in the USA. Our beauty boxes are fully customizable to put the glam back in your hands. This is beauty unboxed.

Company Representative

Thumbnail of user geoffreyr17
Geoffrey R.

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